Manual Report - SpamCop Dictionary

Adapted from the Forum SpamCop Glossary

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Manual Report A Manual Report is a Report that you construct and send by hand. Manual Reports should be sent for cases where you can't or shouldn't send a SpamCop Report. These cases include, but are not limited to:
  • Network Abuse that is not Spam
  • Viruses
  • Worms
  • Worm Poop
  • Bounces
  • Double Bounces
  • Attempts to Relay, Hack, and Crack
  • Newsgroup Posts that violate a Newsgroup Charter but have BI<20
  • URLs that the Parser refuses to find because of its strict adherence to standards
  • URLs that the Parser refuses to deal with because there are too many (please don't report unclickable URLs)
  • URLs that the Parser refuses to deal with because they are in javascript
  • Extra reporting addresses that the Parser refuses to let you add (it's limited to four), such as those found on Marjolein's Spam Reporting Addresses page, the Network Abuse Clearinghouse, NANAE, SPAM-L, and elsewhere
  • Email Addresses that you know derive benefit from spam (such as those used in 419 Advance Fee Fraud spam emails and in spam emails that do not contain even one URL)
  • Phone Numbers that you know derive benefit from spam (such as those used in diploma mill spam emails and in spam emails that do not contain even one URL), if you can figure out where to send the Report
  • Violations of any TOS (Terms Of Service or local equivalent), AUP (Authorized or Acceptable Use or Usage Policy or local equivalent), Rule, Law, Internet Standard, RFC (Request For Comments), and/or BCP (Best Common Practice)
  • Anything else that a SpamCop Admin or Deputy states shouldn't be reported through SpamCop

Although you may use the SpamCop Parser to identify where to send your Manual Report, "SpamCop" should not appear in that Report, except possibly in the Headers because you received the email through your SpamCop Email System account. Manual Reports should include a minimum of facts and explanation of facts, unless you know the recipients need more, and should be polite. If you have the time to do the research, it helps to quote the chapter and verse (specific Section or Subsection) of the TOS/AUP, Internet Standard(s), and/or RFC(s) that you think is/are being violated. When complaining about commercial use of an MSN Hotmail or Yahoo! account, for instance, I have found the phrases 'in violation of the Term "Unless otherwise specified, the MSN Sites/Services are for your personal and non-commercial use" of your "MSN Terms of Use" per your page http://privacy.msn.com/tou/and 'exploiting that customer's Yahoo! I.D. and Email portions of your Service for commercial purposes in violation of Term 10 of your Yahoo! Terms of Service at http://docs.yahoo.com/info/terms/ and quoting of whois results to be helpful in expediting the desired results.
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Additional Sources for Glossary Information
The SpamCop Glossary is being limited to terms used within the SpamCop Forums. The following additional links provide far more information which may both help to better explain terms defined in the SpamCop Glossary as well as many more terms not included here. They are listed in no particular order.

NetLingo - The Internet Dictionary
NetLingo contains thousands of definitions that easily explain the Internet and the online world of business, technology, and communication. Updated weekly with new terms, NetLingo is (currently) ranked #656 in Google's Top 1000 Web sites and reviewed in many publications.
Our mission is to educate and entertain you, and keep you up-to-date.

The Jargon File
The Jargon File is a comprehensive compendium of hacker slang illuminating many aspects of hackish tradition, folklore, and humor.

Wiktionary
Wiktionary is a sister project to Wikipedia intended to be a free wiki dictionary (including thesaurus and lexicon) in every language.
Wiktionary serves to:
Contributors:
WB8TYW (aka John)
Wazoo
turetzsr (aka Steve T)
StevenUnderwood (aka Steven P. Underwood, DNRC)
qjvgpuryy (aka David)
Miss Betsy
Lking
Larry Kilgallen (ng member)
Jeff G.
Jank1887
dbiel

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