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	<title>SpamCop Forum</title>
	<description>Recent Announcements</description>
	<link>http://forum.spamcop.net/forums/index.php</link>
	<pubDate>Fri, 20 Nov 2009 21:27:13 -0500</pubDate>
	<ttl>30</ttl>
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		<title>Planned Maintenance Window - Nov 17, 2009</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10682</link>
		<description><![CDATA[<!--quoteo(post=73385:date=Nov 17 2009, 09&#58;12 AM:name=SpamCopAdmin)--><div class='quotetop'>QUOTE(SpamCopAdmin &#064; Nov 17 2009, 09&#58;12 AM) <a href="index.php?act=findpost&pid=73385"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec--><br />Scheduled server maintenance and software upgrades will be taking place starting at 1:00 p.m. PST (-0800) Tuesday, November 17, 2009. During this time the SpamCop Reporting Service will not be available for a period of<br />up to three hours in duration. Visitors will find the site in maintenance mode.<br /><br />Emailed spam submissions will be accepted, but processing will be delayed until after the maintenance process. There will also most likely be a processing delay for several hours after the service is brought back online to clear the backlog.<br /><br />The purpose of this maintenance will be to deploy a hot patch, bringing SpamCop to version 4.6.0.030 and fixing some minor bugs in the last deployment.<br /><br />This will not affect the SpamCop/CESmail email service, newsgroups or forums.<br /><br />- Don D'Minion - SpamCop Admin -<br />.<br /><!--QuoteEnd--></div><!--QuoteEEnd-->]]></description>
		<pubDate>Mon, 16 Nov 2009 22:14:26 -0500</pubDate>
		<guid isPermaLink="false">10682</guid>
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		<title>Announcement: Ellen Leaving SpamCop</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10608</link>
		<description><![CDATA[Hi folks -- tomorrow is my last day at SpamCop. After 7 or 8 years it's going to be strange to wake up in the morning, stumble over to the computer (I telecommute) and not tell people that yes, yes they are sending spam. Thanks for the support over the years!<br /><br />Richard, Don and Kelly are still deps so I know I leave you in good hands!<br /><br /><br /><br />Ellen<br /><br />moderator edit: edited title to avoid confusion<br />Changed from: Announcement: Leaving SpamCop<br />Changed to: Announcement: Ellen Leaving SpamCop]]></description>
		<pubDate>Wed, 23 Sep 2009 08:01:05 -0400</pubDate>
		<guid isPermaLink="false">10608</guid>
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		<title>Reporting System Maintenance Window - 17 Sep 09 1100 GMT -7</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10600</link>
		<description><![CDATA[As found on the logged-in 'home page';<br /><i>Planned Maintenance Window - Thursday, September 17, 2009 <br /><br />Scheduled server maintenance and software upgrades will be taking place starting at 11:00 am. PDT (-0700)<br />Thursday, September 17, 2009. During this time the SpamCop Reporting Service website will not be<br />available for a period of up to four hours in duration. Emailed spam submissions will be accepted,<br />but will not be immediately processed. There will be a delay in processing submitted spam once<br />the systems are brought back online. <br /><br />This will not affect the SpamCop/CESmail email service, newsgroups or forums.</i><br />Follow-up question from the spamcop newsgroup;<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->From: Richard W &lt;nobody[at]spamcop.net&gt;<br />Newsgroups: spamcop<br />Subject: Re: SpamCop down for maintenance<br />Date: Thu, 17 Sep 2009 12:53:02 -0600<br />Message-ID: &lt;h8u0ie$vqi$1[at]news.spamcop.net&gt;<br />References: &lt;h8tvnj$v2r$1[at]news.spamcop.net&gt;<br />NNTP-Posting-Date: Thu, 17 Sep 2009 18:53:03 +0000 (UTC)<br />In-Reply-To: &lt;h8tvnj$v2r$1[at]news.spamcop.net&gt;<br />Xref: news.spamcop.net spamcop:171939<br /><br />RandallW wrote:<br />&gt; Any ideas how long this will be? <br /><br />Sorry, I meant to post yesterday, then realized I didn't have the SC <br />news server set up on my laptop.  One thing lead to another....<br /><br />The system is down for approximately four hours beginning at 11:00am PDT <br />(-0700) for software upgrades.  This doesn't affect SpamCop mail <br />accounts or access.  Submissions are accepted, but processing is delayed <br />until the systems are brought back up.  When the systems are back <br />online, expect a processing delay due to backlog.<br /><br />I also just got word this maintenance will not fix the 'unreported spam' <br />bug/issue.  That fix is currently in QA and they expect to hot patch on <br />Monday to fix that and a couple of other issues.<br /><br />Richard<!--QuoteEnd--></div><!--QuoteEEnd-->]]></description>
		<pubDate>Thu, 17 Sep 2009 16:50:28 -0400</pubDate>
		<guid isPermaLink="false">10600</guid>
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		<title>Release of Spamcop Version 4.6.0-028</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10555</link>
		<description><![CDATA[<!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Path: news.spamcop.net!not-for-mail<br />From: Richard W &lt;nobody[at]spamcop.net&gt;<br />Newsgroups: spamcop,spamcop.help,spamcop.geeks,spamcop.mail<br />Subject: Release of Spamcop Version 4.6.0-028<br />Followup-To: spamcop<br />Date: Mon, 17 Aug 2009 22:16:21 -0600<br />Organization: SpamCop<br /><br />The long awaited new version of SpamCop (v4.6) will being going into <br />production release Tuesday, August 18, 2009. This means the SpamCop <br />reporting service and website will be offline and unavailable for <br />approximately eight hours beginning at 9:00 a.m. PDT.<br /><br />Emailed spam submissions will be accepted but will be queued for later <br />handling. When the reporting service is brought back up please expect <br />several hours of delay as the backlog is processed.<br /><br />This outage does not affect the SpamCop/CESMail email service.<br /><br />SpamCop/Cisco-Ironport apologizes in advance for inconvenience to our <br />users. We would also like to thank the several users who have <br />participated in the beta testing for the last several weeks.<br /><br />Richard<!--QuoteEnd--></div><!--QuoteEEnd-->]]></description>
		<pubDate>Tue, 18 Aug 2009 00:36:19 -0400</pubDate>
		<guid isPermaLink="false">10555</guid>
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		<title><![CDATA[[Resolved]&nbsp;6/30/09 Website problems]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10471</link>
		<description><![CDATA[We are encountering website problems -- operations is aware of the problem and working on it.<br /><br />Thanks for your patience.<br /><br /><br />Ellen<br />SpamCop]]></description>
		<pubDate>Tue, 30 Jun 2009 16:45:41 -0400</pubDate>
		<guid isPermaLink="false">10471</guid>
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		<title><![CDATA[[Resolved]&nbsp;Reporting System failure mode]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10461</link>
		<description><![CDATA[As noted on the Reporting System Status graphic/link at the top right og the page, the Reporting system has a major issue, the error messaging pointing to an unternal network issue.  Ellen has dropped by, left a note to advise that she has opened up a ticket with engineering to get the problem resolved.<br /><br />The system appears to still be accepting sybmittals, but is not able to generate and/or provide an actual parser output to actually build an outgoing Report.  Not enough feedback to be able to make any suggestion as to the usefullness of continuing to submit your spam at the moment.  Your call.]]></description>
		<pubDate>Wed, 24 Jun 2009 09:02:16 -0400</pubDate>
		<guid isPermaLink="false">10461</guid>
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		<title>New Phishing Run directed to SpamCop Email users</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10374</link>
		<description><![CDATA[<!--quoteo(post=71468:date=May 15 2009, 08&#58;46 PM:name=SpamCopAdmin)--><div class='quotetop'>QUOTE(SpamCopAdmin &#064; May 15 2009, 08&#58;46 PM) <a href="index.php?act=findpost&pid=71468"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Another Phishing run has started.  The spammer is trying to get your SpamCop username and password, plus other personal info.<br />Moderators:<br /><br />Please feel free to move this post, delete it, or whatever.<br /><br />- Don D'Minion - SpamCop Admin -<!--QuoteEnd--></div><!--QuoteEEnd-->Copied from the Email forum<br />]]></description>
		<pubDate>Sat, 16 May 2009 03:36:58 -0400</pubDate>
		<guid isPermaLink="false">10374</guid>
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		<title><![CDATA[[Resolved]&nbsp;Datacenter power failure - east coast system]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10311</link>
		<description><![CDATA[from <a href="http://mail.spamcop.net/news.php" target="_blank">SpamCop Email System News</a><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Apr 25, 2009<br />[16:47 EDT] At this time, we don't have any further information about the power situation in our data center. However, all services have been up and running since mid-morning. We apologize about the inconvenience. The power, unfortunately, is handled by our provider and we will be following up with them.<br />[10:31 EDT] Our datacenter suffered another major power failure this morning. We're bringing everything back online as quickly as we can.<!--QuoteEnd--></div><!--QuoteEEnd--><br />Coming in late to the party today, I found the newsgroup server wasn't available.  I started poking around on it to try to find the souce of the 'load' problem.  Not happy with what I see going on with the provess list, made a phone call about the possibility of some bad things, but could only leave a voice-mail.  Now having hit the Forum, I find the news about this power-failure issue.  Doesn't explain the issues I'm trying to resolve, and this certainly doesn't fit the "all services have been up" description, so made another phone call, hit voice-mail, asked for a return phone call.  Posted this for others to stumble across just to let them know that the news-server issue is known about at least.]]></description>
		<pubDate>Sat, 25 Apr 2009 20:31:12 -0400</pubDate>
		<guid isPermaLink="false">10311</guid>
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		<title>Maintenance Window Reporting System - 16 Apr 2009  2:00PM PDT -7:00</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10284</link>
		<description><![CDATA[From the newsgrousp;<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->From: RW<br />Newsgroups: spamcop,spamcop.geeks,spamcop.help,spamcop.mail<br />Subject: Planned Maintenance Window - Thursday, April 16, 2009<br />Followup-To: spamcop<br />Date: Wed, 15 Apr 2009 20:30:06 -0600<br />Message-ID: &lt;gs657f$euk$1[at]news.spamcop.net&gt;<br />NNTP-Posting-Date: Thu, 16 Apr 2009 02:30:13 +0000 (UTC)<br /><br />Scheduled server maintenance and software upgrades will be taking place <br />starting at 2:00 p.m. PDT (-0700) Thursday, April 16, 2009.  During this <br />time the SpamCop Reporting Service website may not be available for a <br />period of up to two hours in duration.  Emailed spam submissions will be <br />accepted, but processing will be delayed during the maintenance process.<br /><br />This will not affect the SpamCop/CESmail email service, newsgroups or <br />forums.<br /><br />The purpose of this upgrade is to fix a few more operational bugs that <br />have come up from the last release.  New release will be 4.5.0-102<br /><br />Richard<!--QuoteEnd--></div><!--QuoteEEnd--><br /><br />TITLE EDITED TO REFLECT DATE AND TIME POSTED]]></description>
		<pubDate>Wed, 15 Apr 2009 23:41:47 -0400</pubDate>
		<guid isPermaLink="false">10284</guid>
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		<title><![CDATA[Outlook 'Foward as Attachment' no longer authorized !!]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10247</link>
		<description><![CDATA[<!--coloro:#CC0000--><span style="color:#CC0000"><!--/coloro-->Updated!<!--colorc--></span><!--/colorc--> <a href="http://www.spamcop.net/fom-serve/cache/122.html" target="_blank">SpamCop Parsing and Reporting Service : How do I get my email program to reveal the full, unmodified email? : Microsoft products : Microsoft Outlook (all versions)</a> - Original/Official FAQ<br /><a href="http://zeta.cesmail.net/pipermail/scspamcop/2009-April/thread.html#8513" target="_blank">[Scspamcop] ******* Outlook users please read ******** <i>Ellen</i></a> - newsgroup Archive<br /><a href="http://forum.spamcop.net/forums/index.php?showtopic=10245" target="_blank">Outlook received header problem, -need to cease E-mail spam forwarding</a> - Pinned post in the <b>Reporting Help</b> Forum section<br /><br />Copy of Pinned post as generated by farelf;<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->From <a href="http://forum.spamcop.net/forums/index.php?showtopic=10241" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?showtopic=10241" target="_blank">http://forum.spamcop.net/forums/index.php?showtopic=10241</a></a> (O/P brantgurga) Added emphasis.<br /><!--quoteo(post=70453:date=Apr 6 2009, 08&#58;02 PM:name=Ellen)--><div class='quotetop'>QUOTE(Ellen &#064; Apr 6 2009, 08&#58;02 PM) <a href="index.php?act=findpost&pid=70453"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec--><!--quoteo(post=70448:date=Apr 6 2009, 12&#58;14 AM:name=Wazoo)--><div class='quotetop'>QUOTE(Wazoo &#064; Apr 6 2009, 12&#58;14 AM) <a href="index.php?act=findpost&pid=70448"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Based on the above data, results, and additional explanations, this does not appear to be a MailHost Configuration issue.  Moving this to the <b>Reporting Help</b> Forum section .... awaiting a reply from some of those folks using the same e-mail client and/for e-mail submittals ....<!--QuoteEnd--></div><!--QuoteEEnd--><br />As a result of a fairly lengthy and intense investigation of Outlook 2003 and 2007:  Outlook does *not* include full and accurate headers when you forward spams as attachments. It reorders the Received headers, which makes them untrustworthy,  as well as deleting/not forwarding other headers including X-headers, which is of less importance but which may loose some valuable information needed by ISPs/hosting companies. <br /><br />The result of the 'scrambled" or reordered Received headers means that SpamCop does not reliably know where the injection point of the spam is. <br /><br />Outlook is reordering the headers, not SpamCop.<br /><br />Thusly, <b><!--coloro:red--><span style="color:red"><!--/coloro-->if you are running Outlook you *may not* forward your spams as an attachment for processing<!--colorc--></span><!--/colorc--></b>. You can copy/paste or look into running mailwasher or some other 3rd party add-in/add-on but you must stop forwarding as an attachment.<br /><br />I want to thank the SC users who cheerfully gave of their time ito help in tracking this down.<br /><br /><br />Ellen<br />SpamCop<br /><br /><br />wazoo/mods -- if you would propagate this info to the wiki or other areas as necessary it would be appreciated.<!--QuoteEnd--></div><!--QuoteEEnd--><!--QuoteEnd--></div><!--QuoteEEnd-->]]></description>
		<pubDate>Mon, 06 Apr 2009 20:31:30 -0400</pubDate>
		<guid isPermaLink="false">10247</guid>
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		<title><![CDATA[[Resolved]&nbsp;Reporting System Recovery - 27 Mar 2009]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10210</link>
		<description><![CDATA[Forum and newsgroup traffic galore .... so playing the catch-up mode here ....<br /><br />Bottom-line, many issues after the upgrade/maintenance effort yesterday.  Problem areas seem to include a crashed hard-drive, the load-balancing and connections involved in getting the various databases and handshaking working betwwen all the various components of the Parsing & Reporting System.<br /><br />Impacts have been seen to include Parsing & Reporting actions, MailHost Configuration issues, Parsing results ... strangely, login issues have not been complained about.  (OK, I'll take that back, the VER connection has issues.  Once again, this is a backdoor hack that connects between the Cisco/IronPort systems on the west coast to JT's E-mail system on the east coast, amd based on provided dialog, the 'problem area' is on the Parsing & Reporting side of the house.)<br /><br />Current situation at the time of this posts seems to be that the majority of the handshaking has caught up, most of the backlog has been waded through, but ... there may still be some bugs floating around with the new software now in place.  Cisco/IronPort engineers allegedly working to resolve these issues.<br /><br />A few of the posts made here by Don:<br /><br /><a href="http://forum.spamcop.net/forums/index.php?s=&showtopic=10203&view=findpost&p=70118" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?...ost&p=70118" target="_blank">http://forum.spamcop.net/forums/index.php?...ost&p=70118</a></a><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Yes, something has gone wrong in the Mailhosts system.<br /><br />SpamCop suddently doesn't recognize its own servers.<br /><br />Not one single thing I can do about it, either. I mean on my own. Engineers have to fix this.<br /><br />I have feelers out to find out the best way to approach it.<!--QuoteEnd--></div><!--QuoteEEnd--><br /><a href="http://forum.spamcop.net/forums/index.php?s=&showtopic=10206&view=findpost&p=70108" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?...ost&p=70108" target="_blank">http://forum.spamcop.net/forums/index.php?...ost&p=70108</a></a><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->It's beginning to look like there are bugs that need to be worked out. Hard to say for sure.<br /><br />We're on it and so are the engineers.<br /><br />We don't know anything yet, but testing proceeds apace.<!--QuoteEnd--></div><!--QuoteEEnd--><br /><a href="http://forum.spamcop.net/forums/index.php?s=&showtopic=10206&view=findpost&p=70134" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?...ost&p=70134" target="_blank">http://forum.spamcop.net/forums/index.php?...ost&p=70134</a></a><br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->It looks like manual reporting is back to normal now.<br /><br />There are still a couple of small issues to be fixed, but all in all, everything is looking good.<br /><br />Thanks for your patience!<!--QuoteEnd--></div><!--QuoteEEnd--><br />This last post by Don made something like 20 or so minutes prior to this Announcement post.]]></description>
		<pubDate>Fri, 27 Mar 2009 15:24:53 -0400</pubDate>
		<guid isPermaLink="false">10210</guid>
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		<title>Planned Maintenance Window - Reporting only March 12, 2009 now March 26, 2009 now ???</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10158</link>
		<description><![CDATA[Not to spread rumors, but<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->RW wrote:<br />&gt; Planned Maintenance Window - Thursday, March 12, 2009<br />&gt;<br />&gt; Scheduled server maintenance and software upgrades will be taking place starting at 2:00 p.m. PDT<br />&gt; Thursday, March 12, 2009. During this time the SpamCop Reporting Service website may not be<br />&gt; available for a period of up to two hours in duration. Emailed spam submissions will be accepted,<br />&gt; but processing will be delayed during the maintenance process.<br />&gt;<br />&gt; This will not affect the SpamCop/CESmail email service, newsgroups or forums.<br /><br />This is the awaited upgrade to SC v4.5  :-)<br /><br />Richard<!--QuoteEnd--></div><!--QuoteEEnd-->]]></description>
		<pubDate>Wed, 11 Mar 2009 10:49:32 -0400</pubDate>
		<guid isPermaLink="false">10158</guid>
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		<title><![CDATA[E-mail & Forum 14/15 Feb outage]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10104</link>
		<description><![CDATA[As seen at the <a href="http://mail.spamcop.net/news.php" target="_blank">SpamCop Email System News</a> web-page ....<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec-->Feb 15, 2009<br />[15:40 EST] Our data center had a major power outage on Saturday morning around 8:00 a.m. EST. We were able to resolve most issues by around 12:00 p.m. but some of our equipment was damaged in the power problems. We are working on restoring 100% service today. We will post more information on the forum and update this news with a link to that post. Thanks to Wazoo and Don for working with users and notification during this time.<br />Feb 14, 2009<br />[04:23 EST] We are aware that there is a problem POPping external servers. We are working on the problem now and expect it to be fixed within the next hour. After that, it may take a couple of hours for it to catch up POPping all of the mail waiting.<!--QuoteEnd--></div><!--QuoteEEnd--><br />Equipment damage was something I'd hoped wasn't part of the issue, but ....<br /><br />Not sure I want to imagine just how much work has been going on for the last couple of days .... I'm offering what thanks I can for that effort .. apologies for all the phone calls, voice-mails, IMs, etc.<br /><br />Moderator edit:<br />Some of the systems that were/are affected include:<br />SpamCop Forum<br />SpamCop Wiki<br />SpamCop Reporting<br />SpamCop Email<br />SpamCop SMTP service<br />As well as other services]]></description>
		<pubDate>Sun, 15 Feb 2009 16:49:35 -0500</pubDate>
		<guid isPermaLink="false">10104</guid>
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		<title><![CDATA[[Resolved]&nbsp;SpamCop Wiki - not functional for guests]]></title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10093</link>
		<description>It appears the the SpamCop Wiki is basicly non functional for guests. Logged in Registered users can use it with normal connection times; but guests experience excessive slow connection times approaching 5 minutes for each new Window. Apparently this has been a problem since the last mySQL upgrade, but since we are always logged in, we did not notice the problem. Wazoo needs to do some software research to resolve the problem and we hope to have it repaired in the near future. We are regret any inconvience you may have experience.</description>
		<pubDate>Tue, 10 Feb 2009 22:39:56 -0500</pubDate>
		<guid isPermaLink="false">10093</guid>
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		<title>SpamCop.net e-mail issues</title>
		<link>http://forum.spamcop.net/forums/index.php?showtopic=10033</link>
		<description><![CDATA[From the SpamCop.net E-mail News page;<br /><!--quoteo--><div class='quotetop'>QUOTE</div><div class='quotemain'><!--quotec--><b>Jan 24, 2009</b><br />* [13:46 EST] Friday night we had a problem with the main database server. We moved to the backup, but this caused sporadic mail outages for about an hour. Today, we discovered that one of the filter machines was still trying to use the old database. This means that mail was queued on this machine. We've fixed this and the backlog is delivering now. Once this mail is delivered, we don't believe that any mail was ever bounced or missing. Thank you for your patience while we fix these issues.<!--QuoteEnd--></div><!--QuoteEEnd--><br />This also probably feeds into a couple of Topics/Discussion found 'here' ....<br /><br /><a href="http://forum.spamcop.net/forums/index.php?showtopic=10030" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?showtopic=10030" target="_blank">http://forum.spamcop.net/forums/index.php?showtopic=10030</a></a> - an apparent massive spam-run against SpamCop/CESmail accounts<br /><br /><a href="http://forum.spamcop.net/forums/index.php?showtopic=10031" target="_blank"><a href="http://forum.spamcop.net/forums/index.php?showtopic=10031" target="_blank">http://forum.spamcop.net/forums/index.php?showtopic=10031</a></a> - disk full error messages reported by another user]]></description>
		<pubDate>Sat, 24 Jan 2009 22:25:34 -0500</pubDate>
		<guid isPermaLink="false">10033</guid>
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