lexluthor Posted November 10, 2006 Share Posted November 10, 2006 When I try to configure my mailhost, I'm getting the following error. This occurs after I get the account configuration email, I go to the link, enter the headers and then enter the body and hit process. This proceedure worked yesterday, so it seems to be on your spamcop's end. When I get that error, nothing gets added to the mailhosts screen and I can not proceed. ----- spamcop username: D....[at]...... Host bluehome.net (checking ip) = 216.39.146.93 putRow Column 'mhid' cannot be null (1048)/mcgi? Link to comment Share on other sites More sharing options...
turetzsr Posted November 10, 2006 Share Posted November 10, 2006 Hi! ...Unless someone else drops by here soon with a suggestion as to what you can do yourself, you will need to contact the SpamCop Deputies at e-mail address deputies[at]admin.spamcop.net. Forward a copy of the account configuration e-mail in your e-mail to them and be sure to identify, preferably in the e-mail Subject, this as a SpamCop MailHosts configuration issue. ...Good luck! Link to comment Share on other sites More sharing options...
Wazoo Posted November 10, 2006 Share Posted November 10, 2006 When I try to configure my mailhost, I'm getting the following error. Host bluehome.net (checking ip) = 216.39.146.93 putRow Column 'mhid' cannot be null (1048)/mcgi? I'll agree .... this is an error message from some internal code ... nothing anyone 'here' can do .... No idea if you've gone upsteam or not, so sending a notice myself. Link to comment Share on other sites More sharing options...
Wazoo Posted November 10, 2006 Share Posted November 10, 2006 Date: Fri, 10 Nov 2006 18:18:27 -0500 From: SpamCop/Ellen To: WazoO CC: "SpamCop, Argyle" Subject: Re: MailHost application/database Thanks -- we are aware of this issue and working on it. Ellen SpamCop WazoO wrote: > http://forum.spamcop.net/forums/index.php?showtopic=7443 > user reports receiving an error which appears to show a > database issue .... one of those "putrow" errors. Link to comment Share on other sites More sharing options...
lexluthor Posted November 11, 2006 Author Share Posted November 11, 2006 Thanks. I did email the deputies, but didn't get a response. Looks like WazoO did get a response, so I'll just be patient and try it again later or another day. Link to comment Share on other sites More sharing options...
Wazoo Posted November 12, 2006 Share Posted November 12, 2006 Further details provided by Don in a newsgroup post today; From: SpamCop Admin Newsgroups: spamcop Subject: Re: Renewed MailHosts Date: Sat, 11 Nov 2006 18:33:58 -0700 Message-ID: <2ctcl2143ngj0t8uejfvqd6kejp8h67upt[at]4ax.com> References: <ej337d$7uj$1[at]news.spamcop.net> <ej5cna$sgc$1[at]news.spamcop.net> A new release of SpamCop was published Friday and it contains a Mailhost "new host processing" bug. When SpamCop encounters a request for creating a host when the configuration message (sample message) traverses more than one domain, it balks. An emergency fix is on the way, but it could easily take a week. Link to comment Share on other sites More sharing options...
lexluthor Posted November 12, 2006 Author Share Posted November 12, 2006 Further details provided by Don in a newsgroup post today; Thanks for the update. I'll stay tuned. Link to comment Share on other sites More sharing options...
Wazoo Posted November 14, 2006 Share Posted November 14, 2006 Based on Don's reply in MailHost linking one could make the assumption that the 'problem' has been fixed ..???? (of course, one could also assume that Don didn't read the whole discussion and see where I pointed out that it was broken and there had been no notification that it had been fixed yet ..???) Link to comment Share on other sites More sharing options...
lexluthor Posted November 14, 2006 Author Share Posted November 14, 2006 My problem remains unresolved. Anything else I can do to get their attention? Am I the only one this isn't working for? Link to comment Share on other sites More sharing options...
Wazoo Posted November 14, 2006 Share Posted November 14, 2006 From: "WazoO" To: deputies Subject: another MailHost traverse issue Date: Tue, 14 Nov 2006 07:22:07 -0600 http://forum.spamcop.net/forums/index.php?showtopic=7443 User states that he has tried to contact Deputies. Registered to the forum with (elided e-mail address) User states that his issue still remains .... No idea if last week's newsgroup post about a problem with this has been cleared up or not, though noting that Don's Forum post into another Topic doesn't mention a yeah or nay, but did note that the other user pointed out a different error message involved ...??? Anyway, user has asked for further help ... so sticking my nose into it again ... Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted November 14, 2006 Share Posted November 14, 2006 Based on Don's reply in MailHost linking one could make the assumption that the 'problem' has been fixed ..???? One *could* assume that, but I didn't say anything even remotely like it. And as you know, I usually say what I mean. (of course, one could also assume that Don didn't read the whole discussion and see where I pointed out that it was broken and there had been no notification that it had been fixed yet ..???) That would be a safe assumption. My *only* purpose in reading a thread is to drill down to the heart of the problem and solve it. That should be *everybody's* sole purpose. When I figure out what the problem is, I stop reading. Sometimes I read further, and sometimes I post for the benefit of people other than the user with the problem. My prerogative. - Don - but did note that the other user pointed out a different error message involved ...?? Sorry, I have no idea what you're talking about. - Don - Host bluehome.net (checking ip) = 216.39.146.93 putRow Column 'mhid' cannot be null (1048)/mcgi? Handled by email and by manual workaround adjustment to his Mailhosts. - Don D'Minion - SpamCop Admin - Link to comment Share on other sites More sharing options...
turetzsr Posted November 14, 2006 Share Posted November 14, 2006 <snip> My *only* purpose in reading a thread is to drill down to the heart of the problem and solve it. That should be *everybody's* sole purpose. ...No, IMHO that is neither the stated nor unstated purpose of these Fora. However, you may use them for any purpose you wish -- your use is certainly reasonable (and, I might add, welcome!).<snip> Handled by email and by manual workaround adjustment to his Mailhosts. <snip> ...Thanks, Don. I'll assume the OP's question is resolved and so mark this thread. Link to comment Share on other sites More sharing options...
lexluthor Posted November 15, 2006 Author Share Posted November 15, 2006 My issue is resolved now, so I do thank everyone who helped. Link to comment Share on other sites More sharing options...
Miss Betsy Posted November 15, 2006 Share Posted November 15, 2006 It is certainly nice that the OP's problem has been resolved. I know assumptions are always dangerous, but for future reference, it could be assumed that that particular error message requires a deputy's attention and 'manual workaround' The purpose of reading topics for new posters is to find out what to do if their problem has been encountered by someone else and what the resolution was. The purpose of reading topics for regular posters is to find out how to solve a problem so that can be conveyed to new posters with the same kind of problem who haven't found a post that contains the same scenario. The latter is particularly important as none of the 'user posters' can perform a 'handled by email' solution. It is always helpful if either the deputy or the OP post that the problem has been resolved - even if it is 'handled by email' - so that regular posters don't waste time trying to solve a problem by guesswork (or assumption), but it is even more helpful when there is an explanation of what went wrong so that the regular posters know what to tell the next person with a similar problem - even if it is only that we(tinw) don't know what's wrong, you will have to contact the deputies and have your problem 'handled by email'. Miss Betsy Link to comment Share on other sites More sharing options...
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