 [Resolved] please help - blacklisted, delisting issue |
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| eranh |
 Oct 26 2009, 03:27 AM
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#1
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Newbie  Group: Members Posts: 3 Joined: 26-October 09 Member No.: 9654  |
hi all,
due to a wrong definition in my spam system entered yesterday i've been blacklisted. to enlarge the error, i pushed the "delist" button and sent a delisting request by email. now the ystem says i have to wait 35 hours! is there any way to speed up the process. this is very urjent as you know. |
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| Derek T |
Oct 26 2009, 03:49 AM
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#2
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Advanced Member  Group: Memberp Posts: 492 Joined: 25-January 04 From: Jersey in the Channel Islands Member No.: 54 |
QUOTE(eranh @ Oct 26 2009, 09:27 AM)  due to a wrong definition in my spam system entered yesterday i've been blacklisted. to enlarge the error, i pushed the "delist" button and sent a delisting request by email. now the ystem says i have to wait 35 hours! is there any way to speed up the process. Your first sentence makes no sense at all There is no way to speed up the process. What have you done to fix the problem? Exactly which IP is listed? We need this IP to be able to offer any real help. -------------------- hth
Derek T Not a SpamCop employee, just a happy customer! |
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| eranh |
Oct 26 2009, 04:01 AM
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#3
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Newbie Group: Members Posts: 3 Joined: 26-October 09 Member No.: 9654 |
QUOTE(Derek T @ Oct 26 2009, 10:49 AM) Your first sentence makes no sense at all There is no way to speed up the process. What have you done to fix the problem? Exactly which IP is listed? We need this IP to be able to offer any real help. oops' sorry, i hope you understand my stress. the ip that was blacklisted was 194.90.153.34 my error yesterday was that i added "notify sender" in the pineapp system. i've set everything back so it cannot happen again. thank you for your cooperation. |
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| Derek T |
Oct 26 2009, 04:34 AM
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#4
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Advanced Member Group: Memberp Posts: 492 Joined: 25-January 04 From: Jersey in the Channel Islands Member No.: 54 |
QUOTE(eranh @ Oct 26 2009, 10:01 AM) the ip that was blacklisted was 194.90.153.34 my error yesterday was that i added "notify sender" in the pineapp system. i've set everything back so it cannot happen again. OK I'm guessing that the 'notify sender' setting caused a flood of 'non-deliverable' messages to the forged 'From' fields of spam your server received. You have now corrected this and are now using 5xx during the SMTP conversation instead. Your system no longer sends out ANY non-deliverables, over-quotas or vacation messages? If ALL the above is true then I suggest a grovelling email to deputies[at]spamcop.net and they MAY de-list you early, providing that the spew really has stopped. Actually I've just checked and you're not currently listed so maybe a deputy already read this! Edit: there are no human reports for this IP' which indicates spamtrap hits, which in turn supports my earlier suppositions. Shalom. -------------------- hth
Derek T Not a SpamCop employee, just a happy customer! |
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| eranh |
Oct 26 2009, 10:13 AM
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#5
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Newbie Group: Members Posts: 3 Joined: 26-October 09 Member No.: 9654 |
QUOTE(Derek T @ Oct 26 2009, 11:34 AM) Actually I've just checked and you're not currently listed so maybe a deputy already read this! Edit: there are no human reports for this IP' which indicates spamtrap hits, which in turn supports my earlier suppositions. thank you very much, look like everything is ok now. |
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