ob1db Posted March 22, 2012 Share Posted March 22, 2012 OK, the mail service is back BUT: I am not getting anything POP'd in from my external account. My settings look OK in Spamcop, although there is an error message. Any idea what I should do? David Link to comment Share on other sites More sharing options...
chrism Posted March 22, 2012 Share Posted March 22, 2012 OK, the mail service is back BUT: I am not getting anything POP'd in from my external account. My settings look OK in Spamcop, although there is an error message. Any idea what I should do? David I'm seeing the same. Webmail reports "Unknown error: 10". I've submitted a problem report. I'd suggest you do the same. Chris Link to comment Share on other sites More sharing options...
applewize Posted March 22, 2012 Share Posted March 22, 2012 OK, the mail service is back BUT: I am not getting anything POP'd in from my external account. My settings look OK in Spamcop, although there is an error message. Any idea what I should do? David Getting the same error.. error code 10 Link to comment Share on other sites More sharing options...
das Posted March 22, 2012 Share Posted March 22, 2012 I'm seeing the same. Webmail reports "Unknown error: 10". I've submitted a problem report. I'd suggest you do the same. Chris Confirming... I've also been seeing same error every 15 min or so since service came back up about 1800 -0400. Have verified that I can successfully POP from server for my external accts using a local POP client. Only SpamCop POP pickup service is having problems. Filed problem report about 2100 -0400. Still waiting... -- EstherD Link to comment Share on other sites More sharing options...
email_support Posted March 22, 2012 Share Posted March 22, 2012 OK, the mail service is back BUT: I am not getting anything POP'd in from my external account. My settings look OK in Spamcop, although there is an error message. Any idea what I should do? David We are going to restart the POP server Write to service[at]spamcop.net to open a case and ticket number if that doesn't solve the problem Link to comment Share on other sites More sharing options...
das Posted March 22, 2012 Share Posted March 22, 2012 We are going to restart the POP server Write to service[at]spamcop.net to open a case and ticket number if that doesn't solve the problem Assuming you've done the restart by now. It has NOT fixed the problem. Since I already filed a problem report and got a case #, I'll just bag it for tonight and hope for better times tomorrow. -- EstherD Link to comment Share on other sites More sharing options...
chrism Posted March 22, 2012 Share Posted March 22, 2012 We are going to restart the POP server Write to service[at]spamcop.net to open a case and ticket number if that doesn't solve the problem Sorry, still not fixed. Still getting "Unknown error: 10". I can collect mail direct from my ISP without problem, so I'm pretty sure it's a problem at Spamcop's end. Email sent as requested. Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted March 22, 2012 Share Posted March 22, 2012 Argh! >- Write to service[at]spamcop.net to open a case It looks like "support" is misspelled. That address should be: support[at]spamcop.net Not that it really matters. I just send their stuff along when I see it. - Don - Link to comment Share on other sites More sharing options...
DavidT Posted March 22, 2012 Share Posted March 22, 2012 BTW, in addition to the ongoing problem with POPing mail, the primary mail exchanger (mx.spamcop.net) doesn't appear to be working. See info in the DNS update 3 thread. DT Link to comment Share on other sites More sharing options...
Ex_Brit Posted March 22, 2012 Share Posted March 22, 2012 After the last 24 hours' fiasco with the DNS servers crashing and losing all my day's mail, I went through the laborious effort of re-configuring SC so all 9 of my accounts POP, only to have every single one fail with various errors, and the annoying thing is, I did it right (done it so many times before). Back to forwarding to SC again. Sigh. I just hope and pray that the type of crash that happened yesterday doesn't happen again. Link to comment Share on other sites More sharing options...
email_support Posted March 22, 2012 Share Posted March 22, 2012 After the last 24 hours' fiasco with the DNS servers crashing and losing all my day's mail, I went through the laborious effort of re-configuring SC so all 9 of my accounts POP, only to have every single one fail with various errors, and the annoying thing is, I did it right (done it so many times before). Back to forwarding to SC again. Sigh. I just hope and pray that the type of crash that happened yesterday doesn't happen again. forwarding is recommended over POP if it is possible to do that. Link to comment Share on other sites More sharing options...
Ex_Brit Posted March 22, 2012 Share Posted March 22, 2012 forwarding is recommended over POP if it is possible to do that. I know. Keeping my fingers crossed that next crash the mail is backed up so it can be restored. The good thing about it was that a whole day's worth of spam was bounced. I notice this morning that it hasn't deterred them...LOL. Thanks. ;-) Link to comment Share on other sites More sharing options...
das Posted March 22, 2012 Share Posted March 22, 2012 forwarding is recommended over POP if it is possible to do that. Problem is... it isn't always possible. As an example, Forwarding and Greylisting interact badly in many cases, leading to bounced mail. So if you need Greylisting to help reduce spam volume by blocking junk sent by SpamBots, then you can't use Forwarding. -- EstherD Link to comment Share on other sites More sharing options...
Ex_Brit Posted March 22, 2012 Share Posted March 22, 2012 I know. That's part of the reason why I turned Greylisting off. Link to comment Share on other sites More sharing options...
das Posted March 22, 2012 Share Posted March 22, 2012 I know. That's part of the reason why I turned Greylisting off. There should be a way to whitelist the forwarding server(s). Or, better yet, there should be some way to specify a list of trusted servers that are completely exempt from Greylisting. Ahhhh... but think of the implementation issues! Yes, I can hear the groans from the programmers in the back room. But that IS how I setup Greylisting on a bunch of mailservers I used to run in a former lifetime. So I know that it CAN be done... -- EstherD Link to comment Share on other sites More sharing options...
Ex_Brit Posted March 22, 2012 Share Posted March 22, 2012 Indeed - a former lifetime...LOL Link to comment Share on other sites More sharing options...
chrism Posted March 22, 2012 Share Posted March 22, 2012 Unfortunately if you're with an ISP whose mail system doesn't support mail forwarding, POP collection is the only choice! Chris Link to comment Share on other sites More sharing options...
dahauss Posted March 22, 2012 Share Posted March 22, 2012 yesterday when this happened, I moved my stuff to GOOGLE(gmail). I have my DOMAIN forwarding to GOOGLE to use THEIR spam FILTERS. Im using OUTLOOK 2007 so I set up IMAP with GMMAIL and set a default folder. Now, what is better then spamcop is that when there is a messsage that gets through I can just move it into the spam FOLDER and that works the same as clicking on spam in the GMAIL WEB INTERFACE. cant do that with spam COP. also, if a message is sent to spam and it isnt, I just move it out and that is the same as using the GMAIL WEB INTERFACE "NOT spam" button. Really nice. I am currently moving my folders over to see how much space I take up.... Oh and I really dont know if any mail was lost yesterday... I could have missed some mail but I dont know.... I cant have that happen when I run a business. ever... Link to comment Share on other sites More sharing options...
Ex_Brit Posted March 22, 2012 Share Posted March 22, 2012 This just up on the news page: Mar 22, 2012 [10:29 EDT] We are working on 2 problems: 1) issues involving POPing user specified servers; 2) mx.spamcop.net is not working, mx2.spamcop.net *is* working and is handling the inbound mails without a problem. Link to comment Share on other sites More sharing options...
dahauss Posted March 22, 2012 Share Posted March 22, 2012 This just up on the news page: Mar 22, 2012 [10:29 EDT] We are working on 2 problems: 1) issues involving POPing user specified servers; 2) mx.spamcop.net is not working, mx2.spamcop.net *is* working and is handling the inbound mails without a problem. Issue NOT RESOLVED.. I am done with SPAMCOP. I cant rely on this for my business.. I moved everything to GMAIL and set it for IMAP. the way you can move mail between folders and it acts just like you are using the gmail interface is awesome!! Link to comment Share on other sites More sharing options...
chrism Posted March 22, 2012 Share Posted March 22, 2012 Good news - I've just had a successful POP mail collection. Hopefully that means that the issue is well on the way to being fixed. Chris Link to comment Share on other sites More sharing options...
dahauss Posted March 22, 2012 Share Posted March 22, 2012 Good news - I've just had a successful POP mail collection. Hopefully that means that the issue is well on the way to being fixed. Chris Again, I am GLAD I switched off of SPAMCOP... NEVER again.... I think I lost a bunch of mail but not 100% sure.... Link to comment Share on other sites More sharing options...
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