Asking Advice for a Friend Who's E-mail Address is Hijacked Options

[Lodewijk]

Hi!

I have a dear friend who just emailed me and other contacts of hers the following:

> Just to let everyone on my contact list know that someone has gotten
> a hold of this contact list and has been sending out emails that don't
> have anything to do with me. A couple of you have asked me about them
> already and this is how I found out what was going on. I don't know how
> to fix this problem yet but as soon as I find out I will try to stop
> them from being sent. Until that time please don't open anything that
> looks like it is not something that I would send; without a subject, or
> without any text for example. I have been told that viruses sometimes
> spread this way. So far it doesn't look like any harm has been done,
> thank goodness, but I apologize for any inconvenience any of you may
> have had, wondering if I had gone crazy, or whatever.
>
> Sincerely,
> Mary Ann

AV scanners had found malware on her laptop, and she had it removed. Then she set up another email address -still untouched- since the above began already some time ago.
Any advice, anyone?

PS:
Oops, I just noticed that I posted this in the SpamCop System and Account issues section. (IMG:style_emoticons/default/blush.gif)
If required, may be moved to the appropriate one of course... (IMG:style_emoticons/default/smile.gif)

This post has been edited by Lodewijk: Apr 7 2012, 01:44 PM