Re: "Release and whitelist" not working today Options

[Jeff G.]

From the spamcop.mail newsgroup:

Aviatrix wrote:
> Hope somebody is still reading this...
>
> Just tried to "release and whitelist" an item of goodmail from my
> Spamcop account, and it didn't work!
>
> Got the usual "message has been released" message on my screen, but
> the message was still sitting in my Spamcop webmail account. Tried a
> second time, and a third time - same result. Checked the mailbox to
> which mail gets forwarded from my Spamcop account (to see if maybe
> the message had been forwarded without being deleted from my Spamcop
> account), but so far it hasn't arrived there.
>
> Something clearly not working as it should!

"Release and Whitelist" just worked for me, but I don't forward. I have posted this info at http://forum.spamcop.net/forums/index.php?showtopic=4729.

This post has been edited by Jeff G.: Aug 14 2005, 09:59 AM

[Wazoo]

Saw that post, saw that it was all by itself ... saw that there was nothing to match "here" yet .... once again, hard to go with "there's a problem" when there's only one report.

Posted a query "over there" asking if perhaps the account in question had been flagged as bouncing ....

[Jeff G.]

Aviatrix wrote:
> Jeff G. wrote:
>
>> "Release and Whitelist" just worked for me, but I don't forward. I
>> have posted this info at
>> http://forum.spamcop.net/forums/index.php?showtopic=4729 .
>
> Still doesn't work for me - so it seems like it has stopped working
> with forwarding.
>
> I haven't changed anything at my end; "release and whitelist" worked
> fine for me for many years, until today.
>
> Can you have another look please?

I have done the following testing, using one test email message from my Archive mailbox/Folder, and using my Yahoo! UK account as a destination:
1. Forward. OK.
2. Redirect. OK (except for the mangling of the old Received Header Lines which I've reported before).
3. Release and Whitelist (to my Webmail Inbox mailbox/Folder). OK.
4. Turn on Webmail Forwarding and watch a "SpamCop Quick reporting data" email message be forwarded. OK.
5. Release and Whitelist. OK.
6. Turn off Webmail Forwarding. OK.

Please contact JT via support[at]spamcop.net, as this problem is happening with your account, but not mine.

[posted to both spamcop.mail and http://forum.spamcop.net/forums/index.php?showtopic=4729 .]