Report Now link still broken??, Report Now link still won't work for me. Options

[mark@t4p.com]

Team,

The following link, where I report all spam which
was previously forwarded by email...

Unreported Spam Saved: Report Now

...still is not working for me after about 2-3 days.
Is there still something to be fixed? Or am I the
only one with this problem.

I hope this was the right group to post this in...

/Mark

[thebassman]

I'm having the exact same issue - it times out when trying to process.

[turetzsr]

t4p.com,Sep 16 2005, 04:19 PM]Team,

The following link, where I report all spam which
was previously forwarded by email...

Unreported Spam Saved: Report Now

...still is not working for me after about 2-3 days.
Is there still something to be fixed?  Or am I the
only one with this problem.

...No problem here. Could you please post the URL to which the link points? Then others can try it to see if it works for us.

t4p.com,Sep 16 2005, 04:19 PM]I hope this was the right group to post this in...

...Looks right to me! (IMG:style_emoticons/default/smile.gif) <g>

[dbiel]

I just did another test and it is working fine for me.
What URL are you using to report? (Web address where you see "Report Now")
http://mailsc.spamcop.net/
http://members.spamcop.net/ etc

edit, looks like while I was writting, Steve posted the same request

the following is a link the a related log in problem http://forum.spamcop.net/forums/index.php?showtopic=4868

This post has been edited by dbiel: Sep 16 2005, 03:52 PM

[rooster]

I have been experiencing unusual lag times between forwarding spam via OE and having access to the, "Report Now", sign. It has been occurring intermittently for a couple of days. The lags average out around 2 hours.

Last week, these cycles completed almost as quickly as I could exit OE and open the SC Reporting Page.

I report to:
http://www.spamcop.net/

rod

To: "SpamCop Reports" <submit.jscxxxxxxxx61xDA[at]spam.spamcop.net>
Subject: MISCSPAM
Date: Fri, 16 Sep 2005 09:16:28 -0700*
*(note: PWT on DST, diff s/b -0800)

My "Mail Message/Sent Items" report says the message was sent @09:16 and received @09:16

Notification Rec'd [per Spamcop Auto Responder]
Date: Fri, 16 Sep 2005 17:00:21 GMT
Message-ID: <spamid806551738[at]msgid.spamcop.net>
In-Reply-To: <000e01c5bad9$feb324f0$451ccf18[at]your8136243806>
References: <000e01c5bad9$feb324f0$451ccf18[at]your8136243806>
X-Rcpt-To: <lou_d_crowse[at]FISHNET.com>

Even allowing for the 8* hr. diff., I am left wondering about the apparent 16 min. discrepancy between clocks.

Germane to this thread, I did not receive the notification until 11:03, 1:47 HRS after forwarding my spams.

Note: moderator munged submit to address
NEVER post your submit to address in public

This post has been edited by rodxpam: Sep 17 2005, 12:40 AM

[turetzsr]

I have been experiencing unusual lag times between forwarding spam via OE and having access to the, "Report Now", sign. It has been occurring intermittently for a couple of days. The lags average out around 2 hours.
<snip>

...Same here but I haven't experienced the lags, recently, until today. I submit spam via e-mail and it's taking even longer for the e-mail replies to reach me, although it's possible my e-mail provider may be partly to blame for that.

[Farelf]

Big delays in the confirmation email (continuing). One case which started almost 12 hours ago, I eventually logged in to //members.spamcop.net after receiving the confirmation, there was no "Unreported spam saved, report now" link. Following the links from the email to //www.spamcop.net tracking URL, I was able to cancel them (already pasted in and reported in the meantime).

The main thing is, no report now link to finish reporting from member log-in screen.

Second point, the delays in the emailed information reaching the parser. Here is that confirmation email with all the timings in the inwards and outwards headers. Note almost an hour in the handover between vmx1.spamcop.net and sc-app6.soma.ironport.com on the inward journey.

CODE

From - Sat Sep 17 10:25:01 2005
X-UIDL: 200509161846341010eb9kjle001cks
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Received: from vmx1.spamcop.net ([204.15.82.27]) by prserv.net (in1) with SMTP
id <2005091618463310104uj8ooe>; Fri, 16 Sep 2005 18:46:33 +0000
X-Originating-IP: [204.15.82.27]
Received: from sc-app6.ironport.com (HELO spamcop.net) (204.15.82.25)
by vmx1.spamcop.net with SMTP; 16 Sep 2005 10:29:38 -0700
From: SpamCop AutoResponder <spamcop[at]devnull.spamcop.net>
To: x[at]attglobal.net
Subject: SpamCop has accepted 6 emails for processing
Date: Fri, 16 Sep 2005 17:29:37 GMT
Message-ID: <spamid806558262[at]msgid.spamcop.net>
Content-type: text/plain
In-Reply-To: <432AF542.7000308[at]attglobal.net>
References: <432AF542.7000308[at]attglobal.net>
X-NAS-Language: English
X-NAS-Bayes: #0: 1.21227E-148; #1: 1
X-NAS-Classification: 0
X-NAS-MessageID: 5148
X-NAS-Validation: {8A376B19-997C-4E0C-971E-7C8D51184801}

PLEASE HELP SUPPORT THIS SERVICE!
SpamCop is free. However, if you like the service please pay for it:
http://www.spamcop.net/upgradeaccount.shtml

SpamCop is now ready to process your spam.

Use links to finish spam reporting (members use cookie-login please!):
http://www.spamcop.net/sc?id=z806558262z62...408fb6185d93dcz
http://www.spamcop.net/sc?id=z806558263zf3...8e8bc3abf8100az
http://www.spamcop.net/sc?id=z806558264z6e...354eb0145c2640z
http://www.spamcop.net/sc?id=z806558266za9...5d7a9bf77fd988z
http://www.spamcop.net/sc?id=z806558269zf0...87a3b41d6cdcfaz
http://www.spamcop.net/sc?id=z806558270zeb...cab20507bcd4b2z


The email which triggered this auto-response had the following headers:
Return-Path: x[at]attglobal.net>
Received: from vmx1.spamcop.net (vmx1.spamcop.net [204.15.82.27])
by sc-app6.soma.ironport.com (Postfix) with ESMTP id 164BC1FB51
for <submit.16digitsandwhat?@spam.spamcop.net>; Fri, 16 Sep 2005 10:27:16 -0700 (PDT)
Received: from out2.prserv.net (HELO prserv.net) (32.97.166.32)
by vmx1.spamcop.net with ESMTP; 16 Sep 2005 09:39:36 -0700
Received: from [127.0.0.1] (slip-xxx-xxx-xxx-xxx.pe.au.prserv.net[xxx.xxx.xxx.xxx])
by attglobal.net (out2) with ESMTP
id <20050916163927202057j00re>; Fri, 16 Sep 2005 16:39:28 +0000
Message-ID: <432AF542.7000308[at]attglobal.net>
Date: Sat, 17 Sep 2005 00:39:30 +0800
From: x[at]attglobal.net
Reply-To: x[at]attglobal.net
Organization: x
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414
X-Accept-Language: en, en-us
MIME-Version: 1.0
To: SpamCop <submit.16digitsandwhat?@spam.spamcop.net> [Munged by Jeff G.]
Content-Type: multipart/mixed;
boundary="------------090405020005000303030702"
Subject: [Fwd: can you keep going for 4 hours straight?]

Terminus est


Edit: Jeff G. munged the To address for the email submittal. NEVER post your submit to address in public!
Added: Thanks Jeff G. - I missed that one, glad you didn't

This post has been edited by Farelf: Sep 17 2005, 12:46 PM

[Wazoo]

I had conjectured that the reason for the lack of a newsgroup / forum post that stated the "system is back n full swing" was probably due to some serious issues in putting the system back together. Don's (much) later post suggests that I was right. Though being far removed from the IronPort offices / systems, looking at http://www.spamcop.net/spamgraph.shtml?spamweek says to me that things are not working all that smoothly. Based on my own past expreiences, it's pretty easy for me to make some guesses as to what occured, probably what's going on now, but .... not really my place / job /etc.

However, based on all the traffic ... I'll post some comments, though repeating, simply extrapolating from past experience (elsewhere) and what I see ...

My best guess right now is that a server bit the dust, jacking up one of the 'main' databases. Hardware was swapped, backup (files, software, hardware) stuff was jacked in, but versions / dates of 'everything' didn't match up. Someone made the decision to try to "work some magic" without taking it all off-line. Those folks are still trying to get everything back into sync but still allowing the system to run live. Looking at the graph, I'd go with a server being taken off-line, reloaded with whatever has been decided is 'golden' and then brought back on-line .. then moving on to the next server. Knowing nothing about the actual details of the last major hardware replacement/upgrade, no idea how many systems are actually involved .. know even less about the possibility that whatever is now 'golden' may not actually be what once was 'golden' .. just more conjecturing that it might be a while before things actually get back to normal.

Not an answer, absolutely nothing official here, but not anticipating that there's going to be any other kind of an answer provided until someone from Ironport notifies one of the Deputies that "it's fixed" ...??? Best I can do ...

[thebassman]

I report via messages forwarded from OE to my submit address, and the direct link goes fine, but when I hit the "Report Now" button, it tries to go to the next scree, (http://www.spamcop.net/sc?id=z##################################) and it eventually times out, giving me the following error:
"Gateway Timeout
The proxy server did not receive a timely response from the upstream server.

Reference #1.8504a1cd.1126935709.194dbc25"

This has been happening for the past 3 or so days....

[rooster]

Note: moderator munged submit to address
NEVER post your submit to address in public

Thanks;

.....gives you a pretty good idea of how much I really understand about the reporting process; eh, Kemo Sabe?

[Farelf]

Submission by email is (now) just slightly sluggish (4¼ minute round trip) and my Unreported Spam Saved: Report Now link is back and functioning through my //members.spamcop.net log-in page.
[Added] As at the edit date-time email turnaround down to 35 secs, as good as it ever gets for me. Back to normal for all intents & purposes?

This post has been edited by Farelf: Sep 17 2005, 12:49 PM

[Farelf]

... Kemo Sabe?

Kemo Sabe? As in,
"Tonto, Tonto, this is the end Kemo Sabe! We're surrounded by hostile Indians!"
"Who's this Kemo Sabe, white-eyes?"

This post has been edited by Farelf: Sep 17 2005, 03:13 AM

[Jeff G.]

"Who's this Kemo Sabe, white-eyes?"

I've heard that last line as "What's this 'we' sh*t, white man?" (IMG:style_emoticons/default/smile.gif)

[StevenUnderwood]

my only question is why did nobody sleep last night (IMG:style_emoticons/default/wink.gif)

Wazoo Posted Sep 17 2005, 12:25 AM
thebassman Posted Sep 17 2005, 01:42 AM
rooster Posted Sep 17 2005, 01:50 AM
Farelf Posted Sep 17 2005, 04:03 AM
Farelf Posted Sep 17 2005, 04:10 AM

I know time zones, these are EDT

[Farelf]

I know time zones, these are EDT

Sure enough - my excuse is GMT +0800, Rod is no doubt coming to grips with Miss June Allyson again, Wazoo evidently can't stop which just leaves thebassman to account for (IMG:style_emoticons/default/smile.gif)

[thebassman]

Submission by email is (now) just slightly sluggish (4¼ minute round trip) and my Unreported Spam Saved: Report Now link is back and functioning through my //members.spamcop.net log-in page.
[Added]  As at the edit date-time email turnaround down to 35 secs, as good as it ever gets for me.  Back to normal for all intents & purposes?

I don't use spamcop email, so I can't log into there... my Report Now button still gives me the same error I mentioned above...

[thebassman]

my only question is why did nobody sleep last night (IMG:style_emoticons/default/wink.gif)

Wazoo Posted Sep 17 2005, 12:25 AM
thebassman Posted Sep 17 2005, 01:42 AM
rooster Posted Sep 17 2005, 01:50 AM
Farelf Posted Sep 17 2005, 04:03 AM
Farelf Posted Sep 17 2005, 04:10 AM

I know time zones, these are EDT

I was up late trying to report spam. (IMG:style_emoticons/default/wink.gif)

[StevenUnderwood]

I don't use spamcop email, so I can't log into there... my Report Now button still gives me the same error I mentioned above...

Then it is probably due to the specific message first being reported. You should cancel that one as mentioned in the sigalarm thread.

[thebassman]

So clear all the unreported spam and try again?

I did that a couple of days ago, but I can try again...

[StevenUnderwood]

So clear all the unreported spam and try again?

I did that a couple of days ago, but I can try again...

You should be able to access all of your unreported spam via the email replies to your submissions so you do not need to re-submit all of them. There will probably be one (or maybe more) causing the problem. I have been reporting without error since the reporting came back online. With no other reports of problems, it could be the specific messages you are trying to report OR something with your connection to the reporting server.