Email submission from webmail failing, blank lines between every line Options

[StevenUnderwood]

For completeness, I received this message last night and have replied that it is not fixed for me at least, including a forwarded message as an example.

Date:  Wed, 05 Oct 2005 23:06:06 -0400 [2005-10-05 23:06:06 EDT]
Subject:  Re: webmail submission problem
Thanks, this was fixed last night.

Jeff

*NOTE* It does appear that quick reporting has been fixed (at least for the one I submitted). COnfirmaion would be appreciated.

[Jeff G.]

I just sent the following, in part:

JT,

No, it wasn't fixed from my POV.  Forwarded email messages are still getting blank lines within their Headers.

[Wazoo]

spamcop newsgroup has a post this morning from a user complaining about getting a "user has moved or no longer exists" on a Quick-report .. then a second post that a resubmittal a bit later worked just fine ... no mention of the blank-line problem ..????

For completeness, I received this message last night

Geeze, a bit jealous <g> Though I suppose the e-mail server issue does have a bit higher priority than my piddly issues with this application <G>

[StevenUnderwood]

spamcop newsgroup has a post this morning from a user complaining about getting a "user has moved or no longer exists" on a Quick-report .. then a second post that a resubmittal a bit later worked just fine ... no mention of the blank-line problem ..????

As my edit above indicates, quick reporting (using the "Report as Spam" link worked for me. However, forwarding to my submit address (or anywhere) ends up with blank lines throughout.

[Lukas]

*NOTE*  It does appear that quick reporting has been fixed (at least for the one I submitted).  COnfirmaion would be appreciated.

confirmed. Worked already yesterday.
("Report as Spam" from Webmail)
Lukas

[arubin]

It's not just spam reporting. In the case of both some .txt attachments, both inline and as an attachment, the text (when downloaded locally -- using Netscape Mail and the POP server) is double-spaced. ZIPping the attachments seems to work -- but I don't know how to apply that to the reporting system.

[StevenUnderwood]

Another update from JT:

Date:  Sat, 08 Oct 2005 17:56:12 -0400 [17:56:12 EDT]
Subject:  Re: Fwd: 2 Forwarded Messages
Yes, indeed, there's still a problem with forwarded mail. I'm looking at it.

[MyNameHere]

Okay, here I go again with a bizarre problem that no one else has mentioned (so far as I can tell)...

• I have a folder of messages displayed
• I check the box next to one of the messages that is in HTML format
• I click on the "Forward" link above the folder listing.
• I change the message attachment disposition from "inline" to "attachment" and click on "Update attachment information"
• I enter the to-address (say, my own SpamCop address).
• I click "Send Message."

What happens is, the message arrives with the "attachment" displayed in plain text, so I have to read the unrendered HTML. If I forward it back to myself at SpamCop, all of the links to the various parts also show the plain text.

This is also true if I forward it to another service and use Outlook to view it.

In both cases, the text includes the headers. There is a blank line inserted between every line in the message (including the headers).

Here is an obfuscated sample:

Delivered-To: spamcop-net-mynamehere[at]spamcop.net

Received: (qmail 15914 invoked from network); 11 Oct 2005 18:30:17 -0000

Received: from unknown (192.111.1.111)

by blade3.cesmail.net with QMQP; 11 Oct 2005 18:30:17 -0000

Received: from another.place.com (123.456.7.890)

by mailgate.cesmail.net with SMTP; 11 Oct 2005 18:30:00 -0000

Received: from another.com ([12.34.56.789]) by another.place.com with InterScan Messaging Security Suite; Tue, 11 Oct 2005 11:49:46 -0400

Message-ID: <20051011110407.900DB22023A8FFAE[at]another.com>

From: someone[at]another.com

To: mynamehere[at]spamcop.net

Subject: subject matter of message

Reply-To: someone-else[at]another.com

Date: 11 Oct 2005 11:49:47 -0400

MIME-Version: 1.0

Content-Type: text/html;

charset="iso-8859-1"

Content-Transfer-Encoding: quoted-printable

X-Spam-Checker-Version: SpamAssassin 3.0.2 (2004-11-16) on blade3.cesmail.net

X-Spam-Level: *

X-Spam-Status: hits=1.6 tests=AWL,HTML_MESSAGE,HTML_TAG_EXIST_TBODY,

MIME_HTML_ONLY,NO_REAL_NAME version=3.0.2

X-SpamCop-Checked: 192.111.1.111 123.456.7.890 12.34.56.789

X-SpamCop-Whitelisted: another.com



<html>

<head>

<META http-equiv=3D"Content-Type" content=3D"text/html; charset=3DUTF-8">

... and so on. The line spacing is exactly what I see in Outlook, and what I see in SpamCop webmail is similar if not identical.

Any ideas?

Thanks!

This post has been edited by MyNameHere: Oct 11 2005, 03:21 PM

[StevenUnderwood]

Okay, here I go again with a bizarre problem that no one else has mentioned (so far as I can tell)...

http://forum.spamcop.net/forums/index.php?...ost&p=33664

It does not matter where you forward to, if you use the forward link from the message list, all attachments are getting blank lines inserted. As seen in that thread, last update from JT is he is aware and working on it.

P.S. I am merging this into that thread as soon as I am done here.

P.P.S. Have you tried the forward or redirect from inside the message? Is that also messed up? I only use it for reporting so have no need for the forward inside the message.

[MyNameHere]

Sorry I missed the earlier thread. I see this problem is a symptom of a bigger one.

P.P.S. Have you tried the forward or redirect from inside the message?  Is that also messed up?  I only use it for reporting so have no need for the forward inside the message.

Forwarding from within the message does not provide an option to send as an attachment, so it shows up inline as plain text (as it always has), and it looks fine. The only problem is, I'd like to be able to display it as HTML because the navigation within the message is much easier that way.

But maybe that's useful information (that it shows up without the extra lines).

[Jeff G.]

The current problem appears to be specific to the SpamCop Webmail email software, an implementation of IMP Horde. If you bring your own email software and connect that to imap.spamcop.net or pop.spamcop.net (remembering to leave on server if that's your intent) using the appropriate protocol, you should have no problem with forwarding attachments using your own email software, such as Thunderbird, OE, or even Outlook (yuck!). Unfortunately, mail2web doesn't seem to have that particular capability at present (IMG:style_emoticons/default/sad.gif)

[StevenUnderwood]

The current problem appears to be specific to the SpamCop Webmail email software, an implementation of IMP Horde.  If you bring your own email software and connect that to imap.spamcop.net or pop.spamcop.net (remembering to leave on server if that's your intent) using the appropriate protocol, you should have no problem with forwarding attachments using your own email software, such as Thunderbird, OE, or even Outlook (yuck!).  Unfortunately, mail2web doesn't seem to have that particular capability at present (IMG:style_emoticons/default/sad.gif)

As stated previously, you can also move all spam to the Held Mail folder and report using the VER interface (that is when you can login, which I can not at present, different topic).

[Jeff G.]

As stated previously, you can also move all spam to the Held Mail folder and report using the VER interface (that is when you can login, which I can not at present, different topic).

Right, but MyNameHere didn't seem to be writing about reporting spam, rather that person seemed to be writing about forwarding wanted HTML-laden email.

[MyNameHere]

Right, but MyNameHere didn't seem to be writing about reporting spam, rather that person seemed to be writing about forwarding wanted HTML-laden email.

Yes, that is correct -- forwarding "wanted HTML-laden email."

I appreciate the suggestion that I could download the mail to a client and forward it from there. I'll try that. Thanks, Jeff.

[Jeff G.]

You're welcome.

[StevenUnderwood]

Just a bump to this on-going issue and an update that I have tried contacting JT again.

Just a gentle reminder this is still an issue.  I have not been able to use my SpamCop Email accout the way I would like since Oct 4.  It also is affecting another user trying to forward an HTML message to another account for reading.

[MyNameHere]

It's not just spam reporting.  In the case of both some .txt attachments, both inline and as an attachment, the text (when downloaded locally -- using Netscape Mail and the POP server) is double-spaced.  ZIPping the attachments seems to work -- but I don't know how to apply that to the reporting system.

Do you mean, zip them before sending? Maybe that will work.

I just received some text file attachments and even when I downloaded them in the zip file ("Download All Attachments (in .zip file)") there were extra lines.

In case that bit of info helps anyone...

(IMG:style_emoticons/default/blink.gif)

[StevenUnderwood]

Just got a new reply:

OK, sorry. I'll try to make this a priority which means I can hopefully
address it in the next 10 days or so.

Made ME laugh (IMG:style_emoticons/default/wink.gif)

[StevenUnderwood]

Newest message from JT:

Give it a try and see if it's working better. Assuming I didn't break something else, I can leave it this way.
Jeff

And it seems to be working. I am marking this issue resolved.

[StevenUnderwood]

Newest message from JT:And it seems to be working.  I am marking this issue resolved.

This issue has reared it's ugly head again from my system. I have sent another message off to JT.

Also, could an active moderator remove the [Resolved} tag from the subject?