SpamCop Discussion > fairfaxcounty.gov blocking email from spamcop.net

Full Version: fairfaxcounty.gov blocking email from spamcop.net

SpamCop Discussion > Discussions & Observations > SpamCop Email System & Accounts

gmorgan_va

Jan 29 2009, 01:08 PM

It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses. I would like to know what steps I should follow to get this fixed. I do not work for Fairfax County VA so I do not have an address where I can check what is happening but emails I have sent to hdmrc AT fairfaxcounty DOT gov have not be received and a day or so later I get a delivery failure message back.

Wazoo

Jan 29 2009, 01:15 PM

QUOTE(gmorgan_va @ Jan 29 2009, 12:08 PM)

..... may be blocking all email from spamcop.net email addresses. ..... and a day or so later I get a delivery failure message back.

If the failure message is worth any value at all, it would contain the reason for the failure. What was it?

gmorgan_va

Feb 28 2009, 08:02 AM

QUOTE(Wazoo @ Jan 29 2009, 01:15 PM)

If the failure message is worth any value at all, it would contain the reason for the failure. What was it?

Here is the text of the failure email. Interestingly it is from Spamcop's servers:

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)
Reporting-MTA: dns; c60.cesmail.net

Farelf

Feb 28 2009, 09:10 AM

QUOTE(gmorgan_va @ Feb 28 2009, 10:02 PM)

...
Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)
Reporting-MTA: dns; c60.cesmail.net

Yes, that is a puzzle, fairfaxcounty.gov responds routinely to SMTP at this time, they don't appear to reject anything (catch-all test) - http://hexillion.com/asp/samples/ValidateEmail.asp

Tech/abuse contacts there may be able to shed some light:

WHOIS SOURCE: ARIN
IP Address: 166.94.6.11
Country: USA - Virginia
Network Name: FFX1
Owner Name: Fairfax County Government Cooperative Computer Center
From IP: 166.94.0.0
To IP: 166.94.255.255
Allocated: Yes
Contact Name: Fairfax County Government Cooperative Computer Center
Address: 12000 Government Center Parkway, Suite 361, DIT, Fairfax VA 22035-0043

(select to read through spoiler)
Dowd, Matthew S
Phone: +1-703-324-2755
+1-703-324-2757

Brundage, Stephen L
Phone: +1-703-324-2398

Dao, Thanh Ngoc
Phone: +1-703-324-2714

Barrett, Steve P
Phone: +1-703-324-3233

Dent, Michael
Phone: +1-703-324-2755

Wazoo

Feb 28 2009, 10:17 AM

QUOTE(gmorgan_va @ Jan 29 2009, 12:08 PM)

It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses

QUOTE(gmorgan_va @ Feb 28 2009, 07:02 AM)

Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system. At issue could be a simple 'spam' check that fails due to the mis-match between the sender's Domain name and the delivering server's Domain name. So for testing purposes, I've sent the following;

QUOTE

From: "Wazoo" - from a spmacop.net e-mail account
To: <hdmrc[at]fairfaxcounty.gov>
Bcc: <me> at a non-spamcop.net address
Subject: test message - assumed t belooking for a Reject message
Date: Sat, 28 Feb 2009 09:08:11 -0600

Per the Discussion found at
http://forum.spamcop.net/forums/index.php?showtopic=10051 this is a
test message sent in hopes of obtaining a more meaningful/complete
Rejection message, complete with timestamps for troubleshooting
purposes. At odds are that this e-mail is offered in numerous
places as the contact point for issues with logins, passwords, and
various Registration problems for several Fairfax County websites,
programs, and service organizations.

Who / What is SpamCop.net?
http://forum.spamcop.net/scwik/SpamCopWhatIs
Problem is a SpamCop.net e-mail account user having e-mail
apparently rejected at your servers.

Goggle query -
http://www.google.com/search?hl=en&q=h...amp;btnG=Search

http://www.nvrc.org/content.aspx?page=21473&section=7
For registration or questions: Call 703-246-8641, TTY 703-591-6435
or email hdmrc[at]fairfaxcounty.gov with your name, phone number, and
e-mail address.

https://www.fairfaxmrc.org/support.php
If you need assistance with volunteer registration, logging into
your existing account, management of your account or if you have
problems receiving messages on your devices, please contact us at
703-246-8700 or hdmrc[at]fairfaxcounty.gov.

https://www.fairfaxmrc.org/sendpassword.php
If you do not remember your user name, please contact us at
703-246-8700 or hdmrc[at]fairfaxcounty.gov.

http://fairfaxcountycert.blogspot.com/2007...t=1190376780000
For registration or questions: Call 703-246-8641 or visit
www.fairfaxcounty.gov/hd/ep or e-mail hdmrc[at]fairfaxcounty.gov

My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address.

QUOTE

Received: from c60.cesmail.net ([216.154.195.49])
by xxxxi.com (xxxxxxx) with ESMTP
id <20090228150814q9400cni3te>; Sat, 28 Feb 2009 15:08:14 +0000
X-Originating-IP: [216.154.195.49]

With this data, there are now timestamps and message-IDs available to make searching various server log files a bit eaiser.

Wazoo

Mar 2 2009, 11:43 AM

QUOTE(Wazoo @ Feb 28 2009, 09:17 AM)

My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address.

Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either.

gmorgan_va

Mar 2 2009, 07:37 PM

QUOTE(Wazoo @ Mar 2 2009, 11:43 AM)

Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either.

It always took a few days for failure message to show up. The reason I started this thread in the first place is that I had to contact one of the people who monitor the destination email account on the phone to find out that they they had never received my email at all. Once I tried one of my other accounts (gmail) they received the email immediately.

Thanks for everyone's help.

Farelf

Mar 2 2009, 11:25 PM

QUOTE(gmorgan_va @ Mar 3 2009, 09:37 AM)

...It always took a few days for failure message to show up. ...

OK, that's weird - with "0 delivery attempts" one would hope for immediate notification.

gmorgan_va

Mar 3 2009, 02:44 PM

QUOTE(Wazoo @ Feb 28 2009, 10:17 AM)

Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system.

Sorry for the incomplete info from the message. I forgot about the feature that would give me the entire message contents:

=============SNIP============
Return-Path: <>
Delivered-To: spamcop-net-george_morgan[at]spamcop.net
Received: (qmail 1503 invoked from network); 28 Feb 2009 10:29:59 -0000
X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade3.cesmail.net
X-spam-Level:
X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4
Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)
by blade3.cesmail.net with SMTP; 28 Feb 2009 10:29:59 -0000
Received: from localhost by c60.cesmail.net;
28 Feb 2009 05:29:59 -0500
Message-Id: <7kd1sq$i462m5[at]c60.cesmail.net>
Date: 28 Feb 2009 05:29:59 -0500
To: george_morgan[at]spamcop.net
From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>
Subject: Delivery Status Notification (Failure)
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status; boundary="aFfYa.4O/WHFOun.l2Nro.5lFTSHn"
X-SpamCop-Checked:

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn
content-type: text/plain

The following message to <hdmrc[at]fairfaxcounty.gov> was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused'

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn
content-type: message/delivery-status

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)
Reporting-MTA: dns; c60.cesmail.net

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn
content-type: message/rfc822

Received: from unknown (HELO epsilon2) ([192.168.1.60])
by c60.cesmail.net with ESMTP; 25 Feb 2009 04:25:16 -0500
Received: from unknown (HELO epsilon2) ([192.168.1.60])
by c60.cesmail.net with ESMTP; 25 Feb 2009 04:27:14 -0500
Received: from bos-gate1.raytheon.com (bos-gate1.raytheon.com
[199.46.198.230]) by webmail.spamcop.net (Horde MIME library) with HTTP;
Wed, 25 Feb 2009 04:27:13 -0500
Message-ID: <20090225042713.u55o9xvag48sgkog-trbetr_zbetna[at]webmail.spamcop.net>
Date: Wed, 25 Feb 2009 04:27:13 -0500
From: George Morgan <george_morgan[at]spamcop.net>
To: hdmrc[at]fairfaxcounty.gov
Subject: Test to see if my mail is still being blocked
MIME-Version: 1.0
Content-Type: text/plain;
charset=ISO-8859-1;
DelSp="Yes";
format="flowed"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
User-Agent: Internet Messaging Program (IMP) H3 (4.1.4)

This is a test to see if my email provider is still being blocked by
fairfaxcounty.gov email servers.

George Morgan

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn--

=============SNIP============

Wazoo

Mar 3 2009, 06:54 PM

OK, received the delivery failure message today. Apparently JT has any interim failure messages disabled, only sending out the 'final' notice. So resent my e-mail from a Gmail account ...

QUOTE

From: "Wazoo" <gmail account>
To: <hdmrc[at]fairfaxcounty.gov>
Subject: Fw: Delivery Status Notification (Failure)
Date: Tue, 3 Mar 2009 17:49:22 -0600

Question still remains .... why is a publicly advertised e-mail
address not accepting e-mail?

----- Original Message -----
From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>
To: <me>
Sent: Tuesday, March 03, 2009 10:10 AM
Subject: Delivery Status Notification (Failure)

> The following message to <hdmrc[at]fairfaxcounty.gov> was
> undeliverable.
> The reason for the problem:
> 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection
> refused'

actual attached message inserted in-line below;
<actual contents snipper>

Farelf

Mar 3 2009, 11:16 PM

QUOTE(Wazoo @ Mar 4 2009, 08:54 AM)

...Apparently JT has any interim failure messages disabled, only sending out the 'final' notice. ...

That doesn't fit well with the "delivery attempts: 0" message reported. What does yours say?

Wazoo

Mar 4 2009, 12:25 AM

QUOTE(Farelf @ Mar 3 2009, 10:16 PM)

That doesn't fit well with the "delivery attempts: 0" message reported. What does yours say?

Same thing .. still waiting for feedback on the whole situation delivery issues, counts, notifications, possible rule-sets, etc. Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...????

Farelf

Mar 4 2009, 04:37 AM

QUOTE(Wazoo @ Mar 4 2009, 02:25 PM)

...Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...????

Could be (seems like an answer). IIUC cesmail domain can be switched for spamcop domain and vice versa (through the account) without much/any drama from JT which might be a solution of sorts for some. But of course the change of a key address is always a 'pain' and not everyone wants the SC domain in their address (which is a big part of why there is the option on joining).

gmorgan_va

May 15 2009, 09:46 AM

Well I sent another email to the fairfaxcouny.gov email servers... <rant>this is so inconvenient for me as a resident of Fairfax County to not be able to communicate with county officials via email</rant>

Anyway, here is the rejection message I received (stuff between [[[ ]]] was added by me):

Return-Path: <>
Delivered-To: spamcop-net-george_morgan[at]spamcop.net
Received: (qmail 7195 invoked from network); 14 May 2009 15:55:58 -0000
X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade1
X-spam-Level:
X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4
Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)
by blade1.cesmail.net with SMTP; 14 May 2009 15:55:58 -0000
Received: from localhost by c60.cesmail.net;
14 May 2009 11:55:58 -0400
Message-Id: <7q5lka$ibbn78[at]c60.cesmail.net>
Date: 14 May 2009 11:55:58 -0400
To: george_morgan[at]spamcop.net
From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>
Subject: Delivery Status Notification (Failure)
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status; boundary="ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C"
X-SpamCop-Checked:

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C
content-type: text/plain

The following message to <Dana.Powers[at]fairfaxcounty.gov> was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused'

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C
content-type: message/delivery-status

Final-Recipient: rfc822;Dana.Powers[at]fairfaxcounty.gov
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)
Reporting-MTA: dns; c60.cesmail.net

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C
content-type: message/rfc822

Received: from unknown (HELO delta2) ([192.168.1.50])
by c60.cesmail.net with ESMTP; 11 May 2009 10:51:01 -0400
Received: from unknown (HELO delta2) ([192.168.1.50])
by c60.cesmail.net with ESMTP; 11 May 2009 10:53:03 -0400
Received: from [[[GATEWAY ADDRESS REMOVED]]]) by webmail.spamcop.net (Horde MIME library) with HTTP;
Mon, 11 May 2009 10:53:03 -0400
Message-ID: <20090511105303.ekyh53zcpw0gs88c-trbetr_zbetna[at]webmail.spamcop.net>
Date: Mon, 11 May 2009 10:53:03 -0400
From: George Morgan <george_morgan[at]spamcop.net>
To: "Powers, Dana" <Dana.Powers[at]fairfaxcounty.gov>
Subject: Re: FW: WMATA Training
References: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US>
In-Reply-To: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US>
MIME-Version: 1.0
Content-Type: text/plain;
charset=ISO-8859-1;
DelSp="Yes";
format="flowed"
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable
User-Agent: Internet Messaging Program (IMP) H3 (4.1.4)

[[[ORIGINAL MSG CONTENT REMOVED]]]

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C--

turetzsr

May 15 2009, 10:06 AM

QUOTE(gmorgan_va @ May 15 2009, 10:46 AM)

...Have you tried to contact any of the techs at Fairfax County?

DavidT

May 15 2009, 11:44 AM

The problem is obviously on the County's end, so you'll need to contact them and get them to unblock the cesmail servers from connecting to theirs.

DT

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