QUOTE(nogin @ Mar 30 2004, 08:45 PM)
Should "trusted" hosts be reported and still count against the BL?In the new mailhost system, if the relay IP is considered trusted, then the IP is not reported and the spam report is not counted towards BL listing for that IP. Im my opinion this is putting too much trust in these "trusted" hosts. Please consider splitting the "trusted" flag into three separate ones:
- "The host is trusted to record the originating IP correctly". When the flag is set, then consider the "received from" IP in the "Received" line reported by the host for reporting in addition to the host's own IP.
- "The host is trusted to filter its own incoming truffic via the SpamCop BL". When the flag is set, it is safe not to count the spam towards the BL listing. Without such flag, the stats should be recorded - if the host relays too much spam to other ISPs, it deserves to be listed in BL.
- "The host should not get reports for spam it relays". Unless this flag is set, the IP owners should get reports for the spam they relayed to other ISPs (possibly leading to more than one IP reported per spam, which is IMHO OK). Unless they explicitly request it, this flag should never be set for mail servers that authenticate their clients (such as webmail servers) as they could have enough information to shut down the spammer themselves.
I don't agree, and here is why:
My own ISP has an optional spam-filtering option, which, if set, removes any email "detected as spam" before the user sees it. Since I am one of those who prefer a few false negatives to even a single false positive, I have intentionally turned that option off on my accounts, and I do my own filtering on incoming mail, using the SCBL and several others, and diverting rather than refusing. Some emails (e.g. those addressed "To" a ML to which I am subscribed) are re-directed away from the "Spam" folder by a mail-client "rule" whether or not my spam filter has marked them as "probable spam". Thus, on the mail I get, my ISP does (if it obeys my settings) no spam filtering whatsoever; nevertheless, I don't want to see it listed for having relayed spam to me. I prefer to get
all my mail, sort it myself into legit (unlisted), spam (listed), spam (not yet listed = false negative) and legit (but listed = false positive), so I can (-a-) get my legit mail even if listed, and (-b-) report false negatives immediately (by web) to put them on the list,
and also the listed spam if and when I have time (by mail) to keep it on the list.
QUOTE(flomp @ Mar 30 2004, 10:41 PM)
[...]
But that isn't the point of this message... I want to make a suggestion...
On the 'technical details' page, next to the bit where it says "untrusted relay - not trusting anything beyond this point" (or words to that effect), why not simply place a hyperlink that says "actually, I DO trust this relay".
Then, we can click on that link and add the host that way.
Or is this just not feasible for technical reasons beyond my humble comprehension?
Hm... It does have pros and cons (the "cons" being related to the possibility that clueless users might click it indiscriminately and add to their mailhost list a number of hosts which don't belong there.)
Last week I had a similar suggestion, but I made it by private mail to Ellen & Julian. The idea was similar, but with a slight variation.
I suggested that, in the cases when the parser now says "
You haven't completed your configuration", a set of radio buttons be added after the jump-to point of the "Skip to reports" link, maybe something like this:
"blah-blah-blah.hotmail.com" is trusted but not configured.
Does it belong to your own ISP ? ( ) Yes ( ) No (x) Don't know
- "Yes" would add it to the user's mailhosts immediately.
- "No" would accept the recived-line (as it does now), not add the unconfigured trusted host to the user's mailhosts, and avoid the scolding line "You haven't completed your configuration"
- "Don't know" would produce a message at the top of the "Reports sent" page, with a wording maybe "softer" than it is now, let's say:
Your mailhosts configuration seems incomplete. Please reconfigure.
i.e. with a link to the mailhost configuration page.
This would make it easier for users with complex configurations, but of course it is not immune to clueless users clicking "Yes" indiscriminately. I hoped that a clueless user would leave it at "Don't know" but my hopes are not necessarily well-founded in that matter.
Of course Julian will have the final say.