I am sending emails from my home office and I am receiving the following error.

This has been consistent and longer than 24 hours - weeks. I am a business person trying to work. I find this extremely invasive. I really do not care what your reasons are for having me on your system. If I am not removed I will seek out others and help with a class action suit to bring this type of indiscriminate blocking down. I do not have the know how or the time to figure out why your site is stopping me from sending out emails.

I hope this can be forwarded to someone at tech in spamcob. Get me the hell off your site and let me conduct my day to day business. I am in real estate, do not send out emails for advertisement, only for business communication.

amm

Your message did not reach some or all of the intended recipients.

Subject: Backcountry
Sent: 7/1/2004 9:30 PM

The following recipient(s) could not be reached:

'alan[at]midwestdevelopment.net' on 7/1/2004 9:30 PM
451 Blocked - see http://www.spamcop.net/bl.shtml?66.82.50.1

You could start with the Pinned work-in-progress FAQ at http://forum.spamcop.net/forums/index.php?showtopic=972 , but as you've no time to figure out what your problem is, not sure why I'm going to waste my time here either ..

Had you gone to the link provided, you'd have found that the reason this IP made the list was due to spamtrap hits. This is usually due to an infected/compromised system, stupid anti-virus software, e-mail server compromised, or really poor e-mail list management. The lack of data provided in your rant doesn't offer much for anyone here to try to make a guess as to which problem might be impacting you.

The rejection notice (interesting that it's a 400 series) is being sent from an ISP that chooses to try to control the spam spew into their system and protect their users from spammers. (Special Note here, it was rejected by the targeted recipient ISP ... there is no way for SpamCop to "reach out" and block your e-mail)

The first question - do you run/control your own e-mail server? - appears to be answered with a "no" ... it appears that perhaps you might want to get your ISP involved if one makes the assumption that you're sharing this IP with others ... else your ISP could drop your connection if it turns out that the spew is in fact coming from a machine under your control.

Parsing input: 66.82.50.1
host 66.82.50.1 = dpc6682050001.direcpc.com (cached)

Reporting addresses:
abuse[at]direcpc.com
postmaster[at]direcpc.com

07/01/04 22:20:00 IP block 66.82.50.1
Trying 66.82.50.1 at ARIN
Trying 66.82.50 at ARIN

OrgName: Hughes Network Systems
OrgID: HNS
Address: 11717 Exploration Lane
Address: DirecWAY Network Management Center
Address: attn: Network Security Manager
City: Germantown
StateProv: MD
PostalCode: 20876
Country: US

NetRange: 66.82.0.0 - 66.82.255.255
CIDR: 66.82.0.0/16
NetName: DIRECPC-1BLK
NetHandle: NET-66-82-0-0-1
Parent: NET-66-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.DIRECPC.COM
NameServer: NS2.DIRECPC.COM

66.82.50.1 is a dynamic IP. Why are you running a mail server on a dynamic IP?

According to senderbase mail from this IP has gone up 1,064% in the last day.

Your machine has been hijacked or you have a worm or you are sending large anounts of spam.

How refreshing! Ages since we've had a cartooney. Wonder if it'll bother to come back, read the replies and sort out it's server?

Sounds like his/her mind was already made up...I kinda doubt we will see this ranter again...

Just in the interest of helping stem the tide, I emailed amm. He replied within minutes, so if anyone else wants to try convincing him he has problems, feel free.

Thanks for trying .. but as the rant started with "no time" and your quote indicates that he has been back, spent the time reading, but didn't feel it was worth his time to respond to any queries or to clear anything up, I'll have to pretty much leave him to his issues. As we don't really know whether he's running his own server or playing some other kind of e-mail handling and he's gullible enough to believe that Norton does everything, I see trying to educate him at this point to probably be a waste of time. Matter of fact, one might end up being named in the lawsuit for harassing him at this point. <g>

Norton does not get all hijacks. This guy is foolish if he thinks all he needs is Norton.

I just cleaned two infected machines this week that were riddled with worms and malware Norton did not pick up. They are now using a couple extra spyware programs.

I hope you read this amm, your machine could and probably is infected.

Really? Were these firewalled machines or unprotected? All I use is Norton and a hardware firewall and I've never had a problem. Were these power-users or the "What? Weather on my desktop? Sure, I'd like to install that program!" type. I'd hate to think there's something out there that could sneak past my finely-tuned combination of hardware, software, and paranoia.

Looks like this machine that is supposedly not infected has an increase of sending mail of 1,207% in the last day.

They had no firewall. Bad browser settings and a few other things. They are not so trusting now :-) I took almost an entire day to clean em!

I had a case recently where I had to tell a father (the person who I was helping) that his teenaged son was browsing porn almost every night while on break from college. Most of the spyware was porn related search engines. He had a nice long talk with his son that night...

Wazoo,

Thank you for the suggestions. Unlike most folks on this site, I do not have the time to spend hours on technical issues.

I run outlook 2003. From my home computer. Direcway is the download service provider and I have a dial up uplink. I have had spamblock block my emails on and off for many weeks now.

I think most of the folks on this site seem to of lose sight of the fact that there is another world out there were people have other jobs and responsibilities. Not just teching out on a spam blocking site. Part of being a responsible site is making sure that your system doesn't target innocent users. I find being unable to send out emails much more damaging than receiving spam. For me Spamcop "throws the baby out with the bath water". I would not be at this site if the few emails I send from my home office every day were not being block.

As for the few that state my traffic has increased....again think about the average user. I send a few emails one night and then not for a few or several days. Of course it would appear that my email traffic has increased. So the spamcop system shuts me down because of this. I do not understand the how spamcop evaluates or blocks traffic, but my "rant" is relevant. If enough innocent "idiots" like me out there keep getting shut down by the spamcop agenda soon spamcop will have problems on its hands. This is not a threat, it is a reality. It is not incumbent upon me to solve spamcop's problems; spamcop is invading upon my right to send email for business purposes. I am a consultant and real estate developer and not being able to work out of my home office is damaging my business. Anyone on this site can be as cynical as they want about me, but if it is happening to me, it is happening to others and if spamcop doesn't solve its issues, the issues will come back to haunt the company.

Outlook 2003 is not an e-mail server, so that would indicate that the spam spew source is at your "dial up uplink" host" .... As the spew is still on-going and apparently increasing, your next step should actually be contacting your e-mail provider and raising hell there. Either get you moved to another IP and away from the spammers creating the problem ... or kick them into gear and actually handle their spam spew issue.

Thanks. I will call my dial up.

This is a bit of a hard read (as most legal documents tend to be) ... but it might explain things in a whole different light, coming from a judge that has tried to work our her understanding of how things works in a current effort by a world-renowned spammer trying to get SpamCop to "change it's ways" <g>

Per the request of the web-site author, a "direct" link is not listed here, but just follow the suggested link descriptions ...

http://lawsuite.word-to-the-wise.com/
The Filings
2004-06-25
SBA PI Denied

I am just trying to understand the problem here not being mean.

If you are not running an email server, Outlook 2003 is a client not a server it sends your mail through your ISP's server which has a different/static IP address then your dynamic IP.

Your dynamic IP is being reported as the source of the spam so either you are running an email server that is insecure or have an open proxy or you have a worm/trojan on your system.

So the question is, are you running an email server?

It does look as though a dynamically allocated IP is the reported source. If it is the case that his machine is compromised he should have had e-mails blocked on other allocated IP's. How about trying an online virus scan here and an online pest/trojan scan here?

IIRC IP 66.82.50.1 is the IP that direcpc funnels everyone thru -- they do not stamp a received header for the connecting user so this IP gets listed from time to time.

I appreciate the comment as my dial up is my domain and email provider and I connect to them through a backbone in my office and I have never had spamcop trouble with this in my office - only in the home office where Direcpc is the down link.

If I am sending email from the home office via the dial up provider, how can direcpc come into play as they only function as the down link (I have a oneway satellite system for the home office)? I am only receiving the block when I try to send emails, not download?

Interesting write up. I am not a spammer. I am a business person trying to do business using the net. As I stated before, if it is happening to me - I am willing to bet there are a lot of others having this happen.

I support any group that tries within reasonable bounds to stop spam. Not at the cost of my ability to use the net - it would be a bit self defeating. "Throwing out the baby with the bath water". You may note that the judge ordered significant changes be instituted by Spamcop and it appears that the Spammer was put in place not by its case, but by its failure to file documents in a timely manner.

What ever the outcome, the only winner will be the attorneys billing hours on either side. Unless Spamcop has probono help at its side, I suggest that they take complaints such as my extremely seriously so as not to incurr needless negative publicity or in the worst case legal bills. Legitimate users such as myself have no interest in wasting their time or money on litigation - but if I or others can not use the interenet due to erroneous blocking by Spamcop the alternatives start to look dismal.

Please fill in the blanks. Your description sounds unique/silly/strange that you'd be paying one ISP for uploading and another ISP for downloading. Who is this other ISP? As the story thus far is that one IP is blocked, that IP has been identified as a direcpc e-mail server, and your e-mail is being routed out that server, what exactly would you have someone here figure out for you?


Huh?


Huh, again ..????

I think he needs a translator. Seems to me he was not receptive to any help given. Just came here to rant and threaten.

Is a one way satellite system unique? Dial up and satellite download? Perhaps I am prototype of direcpc and no one else has this system, or perhaps you understood the description of my system as well as I understood the judge's ruling?

I find the many spamcop supporters that opt out by just labelling me as ranter humorous and irresponsible - a sad reflection on the user of the product. Perhaps one day when their email is shut down by some outside source that they do not control or understand, rather than find solutions they will be treated the same. Of course I am upset. My email is being blocked by spamcop and I am not sending spam, I am a legitimate user - sending occassional emails.

It sounds as if many of the users of this product believe that all are the devil and no one could ever be innocently hurt by the product. What comes around goes around.

Keep in mind, SpamCop does not block any email - not even spam.
What it does do is provide a service to others that trust it with the tools to fight spam. It is up to the individual user, ISP, corporation, etc to use the tools wisely.
Blind usage results in false reports which results in problems for legitimate uses.

I don't have a clue what you're carrying on about with this remark .. but I will tell you, I'm getting tired of asking for some clarifications and getting nothing but more general rant stuff.

You're asking "us" to explain how a direcpc e-mail server gets into the mix as you say you don't use them for "upload" ... but you continue to blow off the questions asking for clarification as to how you are doing what, as you're the only person with that knowledge. If you're dialing-up Joe Scmoe's ISP and using Joe Scmoe's e-mail server, then you're correct .. direcpc's e-mail server shouldn't touch your outgoing e-mail .. However, youe e-mail blockage problem is based on your outgoing e-mail coming from a direcpc e-mail server .... Sorry, but it's up to you to figure out how this is happening. Maybe "we" could offer some guesses, but you've not provided any real/actual data to go on ....

[quote=Ellen,Jul 3 2004, 09:26 PM] [/QUOTE]
IIRC IP 66.82.50.1 is the IP that direcpc funnels everyone thru -- they do not stamp a received header for the connecting user so this IP gets listed from time to time. [/quote]
Would everyone but Ellen please ignore me.

Ellen: I have a oneway satellite system in my home office. I dial up to KDSI and Direcpc is the download (satellite). So when I attempt to send an email using Outlook 2003, I receive the message from Spamcop that you quoted earlier. At this time we are unable to send any outgoing emails. We are able to receive emails via the download from Direcpc without problem. How can direcpc be the problem when the sent email goes through the KDSI dial up and the KDSI supported domain name? Does direcway affect outgoing email eventhough it is only the uplink? I really feel that spamcop needs to become proactive in helping us find the solution as it is falsely blocking my emails.

I use the same domain name based email from my business office using a high speed fiber optic line and I am not being blocked by spamcop.

Do you have an email address or can someone at spamcop help me directly via telephone. We need to solve this problem and neither direcway or KDSI knows what is going on.

Thank you.

Sorry, it doesn't work like that. Public Forums and such ....If you want to go direct to Ellen directly, go to e-mail.


And for the umpteenth time, the message Ellen quoted was a quote of what you provided in a quote, and it has been explained over and over that this message did not come from SpamCop. It came from the ISP that you attempted to send that particular e-mail to.


Kansas Don't Spoil It! ...???? Or just maybe someone else like http://www.kdsi.net/ ... a sister company of Kelly Supply, Inc. ??? Looking at the FAQ on their web-site, there is a whole list of e-mail servers that you could possibly be using for your outgoing e-mail (based on your dial-up description) One could look up the IP of one of those servers, but sheer folly unless you tell "us" which one you are allegedly configured to use .. either offer up a city or server name ....


Now that's going a bit far, if all you're basing your complaint on is the SpamCopDNSbl ... the only time this would impact you is if you attempted to send e-mail to another ISP that uses the SpamCopDNSbl in its arsenal of anti-spam tools. And there is nothing that prevents you from reaching down low and generating a HotMail or Yahoo account to get you over a hurdle, if the need is there (of course, hoping then that you don't end up trying to send an e-mail to someone at an ISP that blocks any and all HotMail/Yahoo e-mail)


Can't get much more proactive than this .. how many posts has it taken to get you to offer up some additional data? And I'll note that there is no way in the world that I'm able to peer into your computer to see how you've got it set up. You keep saying that you "dial-up" for outgoing e-mail, but how are "we" supposed to go along that the direcpc software didn't change stuff when that application was installed and thus even though you dial-up, your Outlook 2003 software is configured to use direcpc and you only "think" you're using the dial-up connection?


One would think that if you are spending the money on an actual direct sonnection to a fiber-opic line, you be able to afford to hire someone to fix / troubleshoot your end of the deal. And while you're at it, "using the same domain name e-mail" means exactly what? Are you pulling yet another un-named system into the mix? Again, the only thing apparently agreed to thus far is that your outgoing e-mail that routes through direcpc has a problem, yet the reasoning behind how that happens is still up in the air. Not helping is the constant bounce between home/office/direcpc/whatever ... pick the problem system/mode and just stick to that one issue.


This is the primary support spot. direcpc may be idiots for all I know, but the immediate presumption is that you are talking to some kid trying to read a scri_pt and your issue isn't on his/her clipboard. KDSI.net even offers an 800 number ... how about calling them and asking someone (again, at whatever location is involved) to check their logs and see if your e-mail really is going out through their servers. My suspicion is that you aren't helping them like you're not really helping here, so there's no way they can figure out what you're doing either .. again, just a suspicion.

So while you're waiting for some magic moment whan someone "here" discovers the magic crystal that solves everything from afar, how about taking the time to go through the steps at http://www.kdsi.net/outlook2003_setup.html and just see how close you actually are to allegedly sending your e-mail out via KDIS.net's e-mail servers.

[quote=amm,Jul 5 2004, 09:32 PM] [QUOTE=Ellen,Jul 3 2004, 09:26 PM] [/QUOTE]
IIRC IP 66.82.50.1 is the IP that direcpc funnels everyone thru -- they do not stamp a received header for the connecting user so this IP gets listed from time to time. [/QUOTE]
Would everyone but Ellen please ignore me.

Ellen: I have a oneway satellite system in my home office. I dial up to KDSI and Direcpc is the download (satellite). So when I attempt to send an email using Outlook 2003, I receive the message from Spamcop that you quoted earlier. At this time we are unable to send any outgoing emails. We are able to receive emails via the download from Direcpc without problem. How can direcpc be the problem when the sent email goes through the KDSI dial up and the KDSI supported domain name? Does direcway affect outgoing email eventhough it is only the uplink? I really feel that spamcop needs to become proactive in helping us find the solution as it is falsely blocking my emails.

I use the same domain name based email from my business office using a high speed fiber optic line and I am not being blocked by spamcop.

Do you have an email address or can someone at spamcop help me directly via telephone. We need to solve this problem and neither direcway or KDSI knows what is going on.

Thank you. [/quote]
The newsgroup folks *are* trying to help.

In any case all that I can tell you is that if you are getting the error message about the IP that you stated previously, then you/your email app/your ISP is using that IP for sending mail and the recipient's mailserver, which is apparently using the SC blocklist, is rejecting for mail because that IP is listed.

...In that spirit, I shall offer a couple of things:

• non-tech business person translation of what Ellen just wrote: Your e-mail provider also seems to host spammers as well as providing outgoing e-mail service to you. Anyone who uses your e-mail provider who sends an e-mail to the provider of the folks to whom you wish to correspond will be blocked by their provider who seems to be using the SpamCop blocklist to reject.
• If your business relies on e-mail over the Internet to survive, your business is in great danger. The Internet is not able to guarantee e-mail delivery for a variety of reasons. In addition, it is very dangerous to rely for success on a technology about which you are not willing to learn basics. If I have mis-characterized you, please forgive me -- it just seems to me that way from your remark in an earlier post, "I do not have the time to spend hours on technical issues." If you don't have the time, you would be well advised to hire or contract with someone who does. Just my opinion, for whatever it's worth. <g>

Not very much to a guy like him I guess....

Steve, that's a great line!!

Collary: It is also dangerous to do business with those who don't know or use the basic best internet practices.

People are so hung up on 'innocence' - yet they complain if they are customers of offline businesses who don't know the first thing about delivery services and their purchase is delayed. The logistics of delivery service is just about as complicated as email technology, but customers can make judgments among different services. Not everyone understands everything about auto design and auto mechanics, yet they can make judgments about which vehicle to drive. If they get a lemon, then they complain loudly. They don't excuse the dealer because he is 'innocent' of automobile technology.


Miss Betsy

...And, coming from you, Miss Betsy, that's a supreme compliment. I trust everyone will recognize that it was you who inspired the thought. <g>

Ellen, thank you for the reply. I have forwarded it and Steve T's translation to KDSI and they are researching the problem.

and no doubt they will be able to have no problem straightening out a spam spew issue from a direcpc e-mail server ... it would appear that you didn't try step one and actually check your system and your e-mail configuration ... oh well ...

This is just too funny ... I just got off the phone with the support folks at KDSI.net. Even though I have no clue as to amm's user account there, it didn't take too much of an explanation as to get transferred to someone who knew exactly who I was calling about. She related that she had gone over the same ground, there is no connection between KDSI.net and direcpc ... if he was sending e-mail via KDSI.net, there was no way for it to gather up a direcpc IP, that it sounded like something was wrong at his end ..... The strange thing is that he allegedly contacted them again to ask what they (KDSI.net) had changed, because everything was working "now" ... (I took a look while on the phone with her and the direcpc IP in question is still showing as listed)

So, although aam hasn't seen fit to make any kind of statement here, it does appear that his problem is supposedly fixed. As "we" didn't do anything, KDSI.net didn't do anything, and direcpc hasn't done anything, that sure makes it hard to guess at how the problem got resolved, eh?

Wazoo:

On vacation this week which is why I have been quiet.

THis was above and beyond the call of duty. Good for you for following up to this level.

...Welcome back! I, for one, have missed you! <g>


...But not a surprise (at least, not to me) -- I've come to expect a high level of service from Wazoo (as from you) and I'm certain I am not alone. <g>

No, still on vacation through the weekend (and on dialup (yuk)).

Just felt that needed to be said. I am reading the posts though.

Not the first phone call made, surely not the last .. and truth be known, it ended up being a rather nice conversation, a number of laughs, had the chance to explain how SpamCop really worked (as compared to the way someone else had recently explained it to her <g>)

But, I'll agree and expand ... it was a looooong week-end without either one of you guys in here <g> Welcome back and hope the time was off was a great experience!