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SpamCop Discussion > Discussions & Observations > New Feature Request
Jeff G.
QUOTE(SkipHuffman @ Mar 5 2005, 11:31 PM)
it would be nice to get these replies in email. Remembering to check this forum is not easy.
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You can always click on "Track this topic" above.
SkipHuffman
QUOTE(Jeff G. @ Mar 6 2005, 12:44 AM)
You can always click on "Track this topic" above.
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Thanks. I find these web forums rather opaque.

Have you considered adding an email list for support? Make it a little easier for the users.

Thanks,

Skip
Wazoo
Actually, this Forum thing was set up to be "easier for users" ... so many having problems dealing with the NNTP newsgroups. (Though pretty much dormant, the original support spot for this section of the Forum is found at news://news.spamcop.net/spamcop.mail )

E-mail list output (and the correspinding e-mail input) from/to this Forum application has quite a bit of discussion ongoing over in the IPB support Forum .. but not something you'd want to hold your breath for. For starters, if you could guarantee that all users wouild only use one -mail application, configured in only one certain way, promised to only use one character set, didn't have a thing for trying to jam HTML crap into their missive, etc., etc., etc. ... and that's just one issue ...
SkipHuffman
This easier than email? Weird. But then I have been using email in one form or another for 25 years. E-lists have been around for that long too. You should not have to worry about what mua the reader is using, just dump anything but plain text and you should be fine. It makes it even easier that you know everyone is on the same mta.

It just seems odd that a mailbased application would be supported exclusively on a web based forum.

Skip
StevenUnderwood
QUOTE
It just seems odd that a mailbased application would be supported exclusively on a web based forum.


Not as weird when you realize the mail based application is a webmail based application which is used for configuration even if not used by everyone for accessing their messages.
SkipHuffman
QUOTE(StevenUnderwood @ Mar 13 2005, 01:33 PM)
Not as weird when you realize the mail based application is a webmail based application which is used for configuration even if not used by everyone for accessing their messages.
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Hey, if you guys find it easier to support this way, so be it.

Getting the notifications helps quite a bit. It would be nice if they had valid dates though.

Thanks,

Skip
StevenUnderwood
QUOTE
It would be nice if they had valid dates though.


Have you checked your controls, Options, Board settings and set your local time zone? Every message I have received has had valid date information. I will check again as I have no current alerts setup, however.
SkipHuffman
QUOTE(StevenUnderwood @ Mar 13 2005, 05:32 PM)
Have you checked your controls, Options, Board settings and set your local time zone?  Every message I have received has had valid date information.  I will check again as I have no current alerts setup, however.
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It's not that the date is wrong, it is entirely missing. No date header at all. Here I'll include the full headers from my registration email for reference:

Return-Path: <news[at]spamcop.net>
Delivered-To: spamcop-net-skiphuffman[at]spamcop.net
Received: (qmail 28286 invoked from network); 27 Feb 2005 16:42:47 -0000
Received: from unknown (192.168.1.103)
by blade6.cesmail.net with QMQP; 27 Feb 2005 16:42:47 -0000
Received: from unknown (HELO mx.spamcop.net) (216.154.195.60)
by mailgate2.cesmail.net with SMTP; 27 Feb 2005 16:42:44 -0000
From: "SpamCop Discussion" <news[at]spamcop.net>
To: skiphuffman[at]spamcop.net
Subject: Registration at SpamCop Discussion
Return-Path: news[at]spamcop.net
X-Priority: 3
X-Mailer: IPB PHP Mailer
X-Spam-Checker-Version: SpamAssassin 3.0.0 (2004-09-13) on blade6
X-Spam-Level:
X-Spam-Status: hits=-2.6 tests=ALL_TRUSTED,AWL,MISSING_DATE version=3.0.0
X-SpamCop-Checked: 192.168.1.103 216.154.195.60
Wazoo
QUOTE(SkipHuffman @ Mar 13 2005, 11:25 AM)
This easier than email?  Weird.  But then I have been using email in one form or another for 25 years.  E-lists have been around for that long too.

Again, the newsgroup had/has an e-mail list mode.

QUOTE
  You should not have to worry about what mua the reader is using, just dump anything but plain text and you should be fine. It makes it even easier that you know everyone is on the same mta.

Your original query, my response dealt with an e-mail type listing / output / input of the contents of this Forum application.

QUOTE
It just seems odd that a mailbased application would be supported exclusively on a web based forum.

Changing "mailbased" to read "web-mail-based" would help to explain the major difference in philosophy.
Wazoo
QUOTE(SkipHuffman @ Mar 13 2005, 04:30 PM)
It's not that the date is wrong, it is entirely missing.  No date header at all.  Here I'll include the full headers from my registration email for reference:

Getting way off-topic here (practice for a Moderator to split this stuff out? <g>)

I can only access things via a Control Panel in this application. The catch is, a lot of the 'stuff' is handled via code not 'seen' via the CP. I can tell you that the codebase for the Registration notification e-mail is not the same bit of code that handles tracking of posts made to a "subscribed" Forum. Your sample doesn't provide anything useful (though I don't recall this being brought up over in the IPB Forum either.)

Per the IPB support Forum, there is a bit of wankiness in this bit of code ... for example, notification of someone posting into your "subscribed Forum/Topic" only occurs if you are off-line at the time. So if you post "here" .. then go off and read "there" .. (thinking that you'll read the responses when you get the e-mail .. it will never happen) ... apparently the decision process was that if you're still on-line, you'd be checking that Subscribed item ...????? End result is that you might have 20 responses to your last post that came in while you were reading "there" .. but if you simply logged off and the pasting craze was over ... you'd not receive any notification ...

And that said, the notification you do receive is only for the "next" post .... again, there may be another dozen postings after that, but the decision process is that you know that there was "a" new post, so naturally you'd see all the others when you checked back in ...

I believe http://forums.invisionpower.com/index.php?showforum=224 is open for public posting (though I'm guessing that free registration is also required to post..??)
StevenUnderwood
I now know why I never noticed this anomoly. When I download to Eudora, there is a date and time, though I can not figure out where it is coming from.

For instance one of the discussion messages is labeled in Eudora as 01:07PM 3/14/2005, yet all of the headers show the same date/time of: 14 Mar 2005 12:36:34 -0000.
SkipHuffman
QUOTE(Wazoo @ Mar 13 2005, 08:03 PM)
Per the IPB support Forum, there is a bit of wankiness in this bit of code ... for example, notification of someone posting into your "subscribed Forum/Topic" only occurs if you are off-line at the time.  So if you post "here" .. then go off and read "there"  .. (thinking that you'll read the responses when you get the e-mail .. it will never happen) ... apparently the decision process was that if you're still on-line, you'd be checking that Subscribed item ...????? End result is that you might have 20 responses to your last post that came in while you were reading "there" .. but if you simply logged off and the pasting craze was over ... you'd not receive any notification ...


Honestly that is not terribly relevent. What I have noticed is that the email notification (The email itself, not the contents) don't have a date and time stamp. This makes the notification go to either the top or bottom of a date sorted list. Rather than being sorted into the list.

Specifically for me, I am using the Spamcop webmail instance. When I recieve a notification of a reply on this forum, the reply pops to the top of my inbox. As a new message sent "today" it should appear at the bottom of the list as the newest message. Or if it had been delayed some time in transit, near the bottom. I copied the headers to show that there is no Date: header at all. RFC822 http://www.faqs.org/rfcs/rfc822.html does not require, but strongly suggests that a Date field should included with all emails.

I can forward samples, given an address. Or you can simply turn on notification and check it in webmail for yourself.
SkipHuffman
QUOTE(StevenUnderwood @ Mar 14 2005, 07:16 PM)
I now know why I never noticed this anomoly.  When I download to Eudora, there is a date and time, though I can not figure out where it is coming from.

For instance one of the discussion messages is labeled in Eudora as 01:07PM 3/14/2005, yet all of the headers show the same date/time of: 14 Mar 2005 12:36:34 -0000.
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Probably the date and time Eurora picked up the messages.
SkipHuffman
QUOTE(StevenUnderwood @ Mar 13 2005, 05:32 PM)
Have you checked your controls, Options, Board settings and set your local time zone?  Every message I have received has had valid date information.  I will check again as I have no current alerts setup, however.
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Yes, I have a correctly set time zone.

Sorry if this is out of order, I have become rather lost in this forum.
Jeff G.
I can confirm that the "Date" Header Line is missing from the following types of messages:
  • Forum Subscription New Topic Notification
  • You have a new personal message
  • Topic Subscription Reply Notification
StevenUnderwood
QUOTE(SkipHuffman @ Mar 14 2005, 06:53 PM)
Probably the date and time Eurora picked up the messages.
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Sorry, nice try. I should have mentioned these were in my spamcop mailbox until about 6:30PM when they were popped.

As far as beings left at the top or bottom of webmail, that is configurable. Options, Display Options, Arrival Time will leave them as they arrive in the Inbox. That is how I have mive sorted. You may have them sorted by Message Date, which in this case does not exist. I do agree that if possible, this should be fixed,but keep in mind, only JT has access to the server and some of the settings.

P.S. As you can see, I finally took Wazoo's hint and split out the off-topic parts of the discussion and moved them here. Any improvements in the title should be directed ot me (that is the worst part of new threads).
Jeff G.
I was wondering where it ran off to! smile.gif

I'd suggest "Problem with Emails from IPB Forum SW" as the main Topic Title.
SkipHuffman
QUOTE(Jeff G. @ Mar 14 2005, 08:04 PM)
I can confirm that the "Date" Header Line is missing from the following types of messages:
  • Forum Subscription New Topic Notification
  • You have a new personal message
  • Topic Subscription Reply Notification

Thanks for the confirmation that it is not just me.
Jeff G.
You're welcome.
Jeff G.
QUOTE(Jeff G. @ Mar 14 2005, 07:04 PM)
I can confirm that the "Date" Header Line is missing from the following types of messages:
  • Forum Subscription New Topic Notification

  • You have a new personal message

  • Topic Subscription Reply Notification
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This is a vertical whitespace test/demo. If too much vertical whitespace appears (more than in the original), please consider it a bug.
Jeff G.
It appears that SkipHuffman added extra vertical whitespace when quoting me. This product already has plenty of vertical whitespace (especially in its quote, list, and signature handling), I don't see any reason to add more.
Wazoo
Agree with this isuue .. there are a few posters that seem to feel the need to add in numerous CR/LF/Enter Key strokes at the end of their posts, many folks that have only figured out one button to do a Reply with but pay no attention to the massive over-quoting that this includes .... this goes on so often, I've given up trying to PM folks about it ... just part of my daily routine .. while reading through things, I just include a bit of editing as part of that process ...

Those extra ending keystrokes, a simple Edit/Submit removes them. The extra inserted blank lines in the post sometimes is enough to note attention and I'll knock them out. The quote stuff is a case-by-case thing, but if it's one of those that makes little sense to have the entire previous post quoted in the reply (and the reply is the next post after the one being quoted) I'll jump in an knock out the quoted section.

Things like disk space, database size, the extra scrolling needed just to read through the Topic .. just a few of the reasons .... yesterday, I was out of the house for most of the day, so wasn't quite on top of all this extra stuff ... perhaps why you noticed <g>
SkipHuffman
QUOTE(Jeff G. @ Mar 15 2005, 09:38 AM)
It appears that SkipHuffman added extra vertical whitespace when quoting me.  This product already has plenty of vertical whitespace (especially in its quote, list, and signature handling), I don't see any reason to add more.
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If I did, it was purely unintentional. I will blame my cat.

Please accept my apologies for wasting valuable screen space on blankness.
Jeff G.
Apology accepted. I probably wouldn't have griped if we weren't already in the Lounge. smile.gif
SkipHuffman
QUOTE(SkipHuffman @ Mar 15 2005, 08:57 PM)
If I did, it was purely unintentional.  I will blame my cat.

Please accept my apologies for wasting valuable screen space on blankness.
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No harm, no foul. I have skin like a walrus.
Jeff G.
In the next scene, we see Skip blaming his mouse for running up the screen to the wrong "REPLY" button. smile.gif
SkipHuffman
QUOTE(Jeff G. @ Mar 15 2005, 10:14 PM)
In the next scene, we see Skip blaming his mouse for running up the screen to the wrong "REPLY" button. smile.gif
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Nope, that was all me. (But the screen design for this forum could be quite a bit clearer.)
Jeff G.
Here's a hint: the bold blue lines are separators.
SkipHuffman
QUOTE(Jeff G. @ Mar 15 2005, 10:31 PM)
Here's a hint: the bold blue lines are separators.
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Yeah, I figured that. But "reply" at the bottom throws me. I like controls above data. But then it is a poor workman who blames his tools. I shall try to be more careful.
Wazoo
And again, I placed an entry in the "How to Use ..." Forum that talks about the confusion factor of some of these buttons .... the developers think that the quote marks on the button are self-explanatory, but then get a bit hyper when asked about the "+" symbol on the multi-quote button (though again, pointing out that it's obvious once you figure out what it means <g>)

Back the on-topic side of things ... just posted this over in the IPB support Forum, jumping into (yet another) Topic that started with a query as to why another Forum's users weren't getting the "new post in Topic" notifications. (be advised that I'm more than a bit let down over there ... I've yet to get anything close to a usable answer to my original query (different subject, but still dealing with e-mail from this app) ... yet I'm at around 70 posts answering other people's questions that too lazy to look stuff up themselves (this said after spending three days reading thousands of items looking to see if the answer already existed) ... 4 different "Technical staff" have totally blown off my requests for a look at my original [and further amplified/expanded requests for help]) .... fingers crossed on this one ...

QUOTE
Here I go again, not having access to the actual code and hitting a Topic at the same time I was going to post my 'new' query ... Got a bit of a gripe this morning from a user complaining about the fact that these notifications were arriving with no Date: line in the headers .... thus the notifications received weren't "sorted" in his display of new e-mail.

User offered up an example of his "Registration" e-mail to show the "no Date:" problem .. I started with pointing out that I was pretty sure that the Registration code and the New Post code were probably different, so I asked for a 'real' example ... had several folks chime in showing that none of the outgoing e-mails generated by the "X-Mailer: IPB PHP Mailer" includes a Date: line.

Now thinking that perhaps I'm right back with another twist on the same question I originally posted in here ... this time going further and asking if this is a bug or not? I see nothing referencing this from the ACP (in 2.0.3) ....???

I never noticed this as it appears that HotMail adds a Date: line ...???
Jeff G.
Sometimes, Microsoft's attempts to be "helpful" pay off. smile.gif
Wazoo
Wow, looking for something else entirely, but came upon this Topic ..... somewhere within the last couple of months I actually did modify the code for this application and there is now a Date: line inserted into the outgoing e-mail headers ... (as I have yet to find what I've actually blown a couple of hours looking for, I'm not going to start a new search) ... suffice to say that I think I'll call this item 'resolved'
SkipHuffman
QUOTE(Wazoo @ Jun 8 2005, 01:57 AM)
Wow, looking for something else entirely, but came upon this Topic ..... somewhere within the last couple of months I actually did modify the code for this application and there is now a Date: line inserted into the outgoing e-mail headers ... (as I have yet to find what I've actually blown a couple of hours looking for, I'm not going to start a new search) ... suffice to say that I think I'll call this item 'resolved'
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And now it appears to work in SpamCop land. Are you on the development team for this app? So we can expect the date header to propogare as people upgrade?

Thanks,
SKip
Wazoo
QUOTE(SkipHuffman @ Jun 8 2005, 07:12 AM)
And now it appears to work in SpamCop land.  Are you on the development team for this app?  So we can expect the date header to propogare as people upgrade?

Thanks for that bit of laughter. I'm up to 3-400 posts over in that support Forum, have only asked .. let's say 10 requests for help ... none of them have ever been answered. Those remaining posts were repsonses to other people's queries on how things work. This date thing came out of a go-round with a half-dozen other folks that are using IPS hosting for thier Forums, and that shared server ends up sending out e-mail with a "nobody@" in the Return/Reply fields, compounded by the lack of a Date: line, I also expanded on the possible "seen as spam" consturct of the validation e-mail ... at issue was that so many folks trying to "register" never received the validation e-mail...... I believe I had actually posted parts of a couple of those exchanges here, hoping to get some e-mail server Admin folks here to jump in and add more 'reasons' beyond what I'd already pointed out (and have to state that this didn't happen here either <g>)

But, as it turns out, Matt (the lead programmer of this app) has "made this fix" in the upcoming 2.1 version .. the only 2.0.4 or below folks that have made this change are those that have either read the appropriate IPB Forum sections/posts or figured it out on their own ....
Jeff G.
It does actually work, producing the following line this morning:
Date: Wed, 8 Jun 2005 10:27:30 -0400
Wazoo
QUOTE(Jeff G. @ Jun 8 2005, 10:22 AM)
It does actually work, producing the following line this morning:
Date: Wed,  8 Jun 2005 10:27:30 -0400

Actually, I think the only issue left hanging was whether I had actually stuck it in at the right place, RFC wise .... now I can't remember if I went and researched all that out or not ... may have just dropped it when "it worked" ...???
kae
Did the date thing get fixed? If so, I think it's broken again.

I got this email with the missing date when someone has "posted a reply to a topic that you have subscribed" in the forum. The spamcop webmail page shows the date as "Unknown Date". My version of Thunderbird installs a value of 0 for the date making it the Epoch (which is Dec 31, 1969 18:00:00 CST at my location).

Here is the headers (I took my spamcop account out, at least I think I got all the references):
CODE
Content-type: text/plain; charset="iso-8859-1"
Delivered-To: <x>
From: SpamCop Discussion <news[at]news.spamcop.net>
MIME-Version: 1.0
Message-Id: <57d75a$b3nis1[at]c60.cesmail.net>
Received: * (qmail 9267 invoked from network); 4 Aug 2006 05:31:32 -0000
* from unknown (HELO c60.cesmail.net) (192.168.1.105) by blade5.cesmail.net with SMTP; 4 Aug 2006 05:31:32 -0000
* from unknown (HELO c60.cesmail.net) ([216.154.195.60]) by c60.cesmail.net with SMTP; 04 Aug 2006 01:31:30 -0400
Return-Path: * <news[at]news.spamcop.net>
* news[at]news.spamcop.net
Subject: Topic Subscription Reply Notification ( SpamCop Discussion )
To: <x>
X-IronPort-AV: i="4.07,209,1151899200"; d="scan'208"; a="373017473:sNHT107673932"
X-Mailer: IPB PHP Mailer
X-Priority: 3
X-Spam-Checker-Version: SpamAssassin 3.1.1 (2006-03-10) on blade5
X-Spam-Level:
X-Spam-Status: hits=-1.8 tests=ALL_TRUSTED,AWL version=3.1.1
X-SpamCop-Checked: 192.168.1.105 216.154.195.60
Headers: Show Limited Headers


I don't think it puts the "Date: " field in the headers.
Wazoo
QUOTE(kae @ Aug 4 2006, 01:00 AM) *
Did the date thing get fixed? If so, I think it's broken again.

I don't think it puts the "Date: " field in the headers.

Yeah, you caught me. I know I just posted elsewhere that I had "caught up" with the coding patches ....
Despite the statement from Matt that this change was in the 2.1 upgrade ... somwhere it must have disappeared again ... (I did the big jump from 2.0.4 to 2.1.6, so don't really know if it was ever added actually.)
I had this item in my notes, however, I had links to the IPB posts/discussions where 'we' had worked all this stuff out. Those links are dead, due to a massive reorganiztion, change in strategy IPB did on their support Forum.

Scrolling through the last "documentation file for the next poor sucker" I keep adding to, the last note I left myself here was in fact having to figure out what file was the one (or more?) that needed a touch to insert the Date field .... however, I was also looking at the Wiki app at the same time, kind of the same issue there, where it currently sends out it's e-mail as 'anonymous' .... not real happy with the either, but that code turned out to be a bit of a nightmare ..... and that work got overrun with 'us' being asked to work on the Alpha, then Beta, then final 1.1.6.2 release of that application .... and now that you bring it up, I haven't looked at that code in a while either ....

Thanks for the reminder.
kae
QUOTE(Wazoo @ Aug 4 2006, 01:57 AM) *
<snip>
Thanks for the reminder.
No Prob. I just had noticed it and searched and found that you knew about it and had fixed it at one point.

Things are lookin' up. I did a search and actually found what I was looking for. Yahooooooooooo! biggrin.gif
Wazoo
QUOTE(kae @ Aug 4 2006, 02:04 PM) *
No Prob. I just had noticed it and searched and found that you knew about it and had fixed it at one point.

Fixed again 'here' .. if I was a nice guy, I'd go over to the IPB Forum and post this patch once again, but .... not having taken the time to go there in over a week, I'm guessing I'd get too distracted by other issues and forget again <g>
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