Dear SPAM gurus,
I am at my tethers end because my business is heavily suffering from two aspects of SPAM. The incoming SPAM I suffer is a problem for another forum, it is the blacklisting of my outgoing email that is running my business into the ground as none of my suppliers (email and web hosting provider, ISP and domain host) seem to be doing enough to get this problem resolved and I rely heavily on email to communicate and collaborate with my partners and customers on projects my company carries out.
When sending email to my biggest supplier, Dell, I get the following message/error (receive very similar bounces from other large companies that I send email to that use SPAMCOP or SENDERBASE for SPAM blocking) --PLEASE NOTE SENSITIVE INFORMATION IS REPLACED WITH "REMOVED":
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
REMOVED[at]Dell.com
SMTP error from remote mail server after initial connection:
host smtp.ins.dell.com [143.166.83.183]: 554-ausc60pc103.us.dell.com
554 Connections from this sending hostname platinum.webfusion.co.uk, IP address of:
212.67.202.156 are being rejected due to low SenderBase Reputation score (below -2). Your SenderBase organization:
2213792. See http://www.senderbase.org/ for more information.
------ This is a copy of the message, including all the headers. ------
Return-path: <REMOVED[at]clearskycomputing.com>
Received: from spc2-hers2-5-0-cust227.asfd.broadband.ntl.com ([82.0.46.228] helo=leedell)
by platinum.webfusion.co.uk with esmtpa (Exim 4.54)
id 1FERPh-0007Yo-O4
for REMOVED[at]Dell.com; Wed, 01 Mar 2006 13:30:45 +0000
From: "REMOVED" <REMOVED[at]clearskycomputing.com>
To: <REMOVED[at]Dell.com>
Subject: if you get this, just ignore
Date: Wed, 1 Mar 2006 13:30:44 -0000
Message-ID: <001b01c63d34$58fa4bf0$6600a8c0[at]leedell>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_001C_01C63D34.58FA4BF0"
X-Mailer: Microsoft Office Outlook 11
Thread-Index: AcY9NFezJPGN+Q1OTcahezj8yMPyJQ==
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
This is a multi-part message in MIME format.
------=_NextPart_000_001C_01C63D34.58FA4BF0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
BODY OF EMAIL WAS HERE BUT HAS BEEN REMOVED
------=_NextPart_000_001C_01C63D34.58FA4BF0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Dus-ascii"> <META content=3D"MSHTML 6.00.2900.2722" name=3DGENERATOR></HEAD> <BODY> <DIV><SPAN class=3D031452813-01032006><FONT face=3D"Lucida Console" = color=3D#000080=20 size=3D2>Hi Ross,</FONT></SPAN></DIV> <DIV><SPAN class=3D031452813-01032006><FONT face=3D"Lucida Console" = color=3D#000080=20 size=3D2>if you do get this email please just ignore. Just = seeing if I'm=20 bouncing off Dell's email systems</FONT></SPAN></DIV> <DIV><FONT face=3D"Lucida Console" color=3D#000080 = size=3D2></FONT> </DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080=20 size=3D2></FONT> </DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080 = size=3D2>Best=20 regards,</FONT></DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080=20 size=3D2></FONT> </DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080 = size=3D2>Lee=20 Steadman</FONT></DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080 = size=3D2>Clear Sky=20 Computing Ltd</FONT></DIV> <DIV align=3Dleft><FONT face=3D"Lucida Console" color=3D#000080 = size=3D2><SPAN=20 class=3D375385514-23012006><STRONG>NEW WEB SITE WITH NEW SERVICES=20 AND PRICING, TO FIND OUT MORE VISIT:</STRONG></SPAN></FONT></DIV>
<DIV align=3Dleft><FONT size=3D2><FONT face=3D"Lucida Console"><FONT=20 color=3D#000080><SPAN class=3D375385514-23012006><A=20 href=3D"http://www.clearskycomputing.com/"><STRONG>http://www.clearskycom=
puting.com</STRONG></A></SPAN></FONT></FONT></FONT></DIV>
<DIV align=3Dleft><FONT size=3D2><FONT face=3D"Lucida Console"><FONT=20 color=3D#000080><SPAN=20 class=3D375385514-23012006></SPAN></FONT></FONT></FONT> </DIV>
<DIV> </DIV></BODY></HTML>
------=_NextPart_000_001C_01C63D34.58FA4BF0--
and here's another bounce from an associate:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
REMOVED[at]xko.co.uk
SMTP error from remote mail server after MAIL FROM:<REMOVED[at]clearskycomputing.com>:
host mx0.xko.net.uk [194.128.197.132]: 553 5.3.0 Rejected - see http://www.spamcop.net/bl.shtml
------ This is a copy of the message, including all the headers. ------
Return-path: <REMOVED[at]clearskycomputing.com>
Received: from spc2-hers2-5-0-cust227.asfd.broadband.ntl.com ([82.0.46.228] helo=leedell)
by platinum.webfusion.co.uk with esmtpa (Exim 4.54)
id 1FERXH-0001PO-EI
for REMOVED[at]xko.co.uk; Wed, 01 Mar 2006 13:38:35 +0000
From: "REMOVED" <REMOVED[at]clearskycomputing.com>
To: "REMOVED" <REMOVED[at]xko.co.uk>
Subject: ignore - bounce test
Date: Wed, 1 Mar 2006 13:38:31 -0000
Message-ID: <002001c63d35$70f14960$6600a8c0[at]leedell>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0021_01C63D35.70F14960"
X-Mailer: Microsoft Office Outlook 11
Thread-Index: AcY9NW4j14NrTzTDQoOv4wC6KlBqAw==
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
This is a multi-part message in MIME format.
------=_NextPart_000_0021_01C63D35.70F14960
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
ignore - bounce test
------=_NextPart_000_0021_01C63D35.70F14960
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Dus-ascii"> <META content=3D"MSHTML 6.00.2900.2722" name=3DGENERATOR></HEAD> <BODY> <DIV><SPAN class=3D843063813-01032006><FONT face=3D"Lucida Console" = color=3D#000080=20 size=3D2>ignore - bounce test</FONT></SPAN></DIV></BODY></HTML>
------=_NextPart_000_0021_01C63D35.70F14960--
I've gone through thoroughly SPAMCOP and senderbase Web site FAQ's and followed procedure for blacklist dispute. I have got nothing back from anyone yet. Meanwhile my business projects are grinding to a hault causing serious loss of income. This is so detrimental to my business if I don't get sorted within the next few days I will be forced to take some kind of action like transfer my email and business collaboration and CRM systems over to new email/domain/IP which could cost so much and cause such disruption it could likely sink my business.
If any can help with this potentially 'business destroying' situation you could be our sole saviour and we would be for ever greatful
