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SpamCop Discussion > Discussions & Observations > FAQ Under Construction
Miss Betsy
This post was an attempt to rearrange the FAQ so that it would be easier to find items. It was intended to eventually replace the original since it contained the same items. However, there was no agreement that this version was better. It is too difficult to keep it updated to match the original FAQ so it is being deleted.

Please use the standard link to the FAQ: http://forum.spamcop.net/forums/index.php?...amp;#entry14135
Miss Betsy
This version of the FAQ is outdated. It was originally intended to show how the FAQ could be rearranged for clarity.

SpamCop Glossary (Updated)

SpamCop FAQ .... (FAQ = Frequently Asked Questions)
This is a link to the original (once based on a FAQ-o-Matic tool, hyper-linked HTML web-based format. Those FAQ entries are also incorporated into the single-page access page provided below.)

Jump To Section Links ->
  • SpamCop Parsing & Reporting Service
  • How to "Forward as Attachment"
  • SpamCop Email System & Accounts
  • SpamCop Blocking List Service
  • General Information about SpamCop
  • Help for abuse-desks and administrators
  • Interacting with SpamCop and it's users
  • Help with SpamCop reports and spam in general
  • General questions
  • Assistance stopping spam
  • Other information, help and links
  • Recursos anti-spam en español
  • Credits & Thanks

    SC FAQ:
    How does SpamCop reporting work?
    Why does SpamCop want to send a report to my own network administrator?
    How can I contact a SpamCop representative?
    UC FAQ: Overview of SpamCop Services

    SC FAQ:
    Has your email been blocked? (ISP, Mailing List Admin, Advertiser)
    SpamCop Blocking List - Am I listed?
    UC FAQ:
    Why am I Blocked?
    NEW! SenderBase's "Magnitude" Explained

    UC FAQ:
    Why am I getting all these bounces? Updated!
    Password Problems?
    Am I running mailing lists responsibly? Updated!
    E-Mail Address Removal, Unsubscription, & Listwashing
    Say NO to the Challenge/Response Lunacy
    Cost of Spam
    Spammer Rules


    How To Ask Questions The Smart Way (language issue, but there really is only one defintion for RTFM)
    Subscribe/Unsubscribe to the news.spamcop.net Mailing Lists


    SC FAQ: SpamCop Parsing and Reporting Service
    What is this? How does it work? How do I use it?
    How do I sign up?
    Rules - everybody read! (recent changes made ... you may need to re-look)
    -----> On what type of email should I (not) use SpamCop?
    -----> Material changes to spam
    -----> What if I break the rule(s)?
    Why was my authorization revoked?
    How do I get my email program to reveal the full, unmodified email?
    How do I submit spam via email?
    What do I need to know to get started reporting spam?
    Parsing & Reporting spam - decisions, problems
    What is Mole Reporting?
    Member and account management questions - Report-only accounts (Free & Fuel)
    Is there a limit on reporting spam?
    -----> 3,000 per day
    -----> not older than 48 hours
    How do I set up SpamAssassin to work with SpamCop?
    NEW! Can I automatically forward spam from my spamtraps?
    SpamCop said "No reports filed." What does it mean?

    UC FAQ Reporting & Parsing Service:
    Outlook 2003 REG hack to work around MIME issues
    Alternate Outlook 2003/XP e-mail submit methods
    NEW! Reporting GMail filtered spam - Tutorial
    Why Outlook Express Forward doesn't work / Secure E-Mail Handling
    -----> See also the tutorials in the How to use .... > SpamCop Reporting section

    NEW! SpamCop Report Types
    SpamCop Analogous to a Credit Reporting Agency?
    What is Quick Reporting?
    How can I unsend a Report?
    Why did my spam load increase after I started Reporting?
    NEW! SpamCop Reporting of Viruses is Back!

    Mailhosts FAQ
    SC FAQ: How do I configure Mailhosts for SpamCop?
    UC FAQ:
    Mailhost System Configuration Explanation
    NEW! One version of a Step-by-step MailHost set-up
    Use the parser without reference to your mailhosts configuration
    Confirmation Codes Don't Match

    UC FAQ: Browser Issues
    Forward as Attachment Instructions
    Forwarding "As Attachment" from GroupWise 6.x
    Forwarding "As Attachment" from HotMail
    Forwarding "As Attachment" From OE6
    Forwarding "As Attachment" From SpamCop Webmail
    Forwarding "As Attachment" from ThunderBird (multiple e-mails)
    Forwarding "As Attachment" from Yahoo (U.S.)

    NEW! Firefox Cookie Exception for Reporting
    NEW! IE Cookie Exception for Reporting
    SpamCop has quit working with Netscape 4.x
    E-mail Submittal Problems / Issues
    E-Mail spam submittals blocked by your ISP? Updated!
    Emailed Spam Submissions Disappearing? No Confirmation e-mails?
    Parsing Problems / Issues
    "Header incomplete, aborting." and "No source IP address found, cannot proceed."
    Causes of "Would send" and "If reported today, reports would be sent to:" messages
    NEW! Steps taken by the parser, general overview
    NEW! The Link Analysis Process
    NEW! SpamCop reporting of spamvertized sites - some philosophy
    NEW! Getting a Tracking URL from a Report ID
    NEW! "Sorry, confirmation codes do not match:" - Why?
    NEW! Insufficient Munging? Spammer 'Remove Lists'
    New! How does SpamCop interface with SURBL?

    SpamCop Email System & Accounts
    NEW! How many SpamCop e-mail accounts do I need?
    --> SC FAQ: One is enough
    --> UC FAQ: Maybe I need three or more?
    How do I sign up for multiple accounts under the family plan?
    How do I renew my account?
    How do I setup my account?

    SC FAQ:
    What is this SpamCop Mail Service?
    What is the cost?
    How do I sign up?
    I forgot my Password / can't login / other account problems
    FAQ about the Personal Blacklist and Whitelist
    FAQ about POP'ing out of SpamCop
    Does SpamCop work with AOL/MSN/Hotmail?
    I want email to go from myaccount[at]myemail.com and back to the same account. Is this possible?
    When does my account expire?
    Where can I get further assistance?
    Why can't I receive any email?

    UC FAQ:
    Discounted Additional Account, more detail
    When does my account expire?
    SpamCop E-Mail Account Storage Quota / Limit
    NEW!! What is VER (Very Easy Reporting)?
    Jeff G.'s Guide to SpamCop Quick Reporting from a SpamCop E-Mail Account
    I can report and trash but not Delete from Held Folder
    Jeff G.'s Guide to accessing SpamCop email using OE and IMAP
    How I use my SpamCop E-Mail account examples
    Email System "POP Configuration" Setup
    New! I want SpamCop Report traffic to go to one e-mail address, real e-mail to go to another e-mail address
    Getting Mail From The SpamCop Email System
    IMP/Horde FAQ


    WebMail
    SC FAQ: FAQ about WebMail
    FAQ about IMAP

    UC FAQ:
    -->FAQ about --Webmail: Deleting and Moving Messages
    -->WebMail Login problems & General Slowness, First things to check
    NEW! Reporting Spam from Webmail
    IMAP - Deleting E-Mail
    How to save Sent Mail in SpamCop Webmail

    SC FAQ: FAQ about Filtering and Held Mail

    UC FAQ: Filtering & Held Mail
    FAQ about the personal webmail filters, Client filters within webmail
    Messages not Filtered - Why?
    Why does SpamCop release so much spam to me?
    Blocking and Blackhole lists available
    How To Stop Filtering With The SCBL, for SpamCop Email System Customers



    SpamCop Blocking List Service

    SC FAQ:
    How do I configure my mailserver to reject mail based on the blocklist?
    What is on the list?
    How can I be de-listed
    How much does it cost?
    Is it possible to download the entire blocklist?
    How can I check if an IP is on the list?
    If my IP is listed, does it mean I am a spammer or my ISP hosts spammers?
    Why can't I get to the blocking list from ATT's network?

    General Information about SpamCop

    UC FAQ:
    NEW! SCBL "will be delisted in 0 hours" (now shown as 'in a short time') explained
    One-time automatic BL De-listing

    SC FAQ
    How can I get help? How can I report a bug? How can I suggest a feature?
    What are the rules for posting to the forum?
    May I create a link to SpamCop from my site?
    Can I get a copy of the source code for SpamCop?
    Who is Julian Haight?
    Why did I get a spam promoting SpamCop?
    What are some general tips for responding to questions in the forum?
    Adding items to the FAQ
    Features and Bugs
    Non-SpamCop information
    Make an anonymous donation to support SpamCop
    Can I advertise on SpamCop?

    Help for abuse-desks and administrators

    These are questions commonly asked by Internet Service Providers. Users of SpamCop need not read this (skip on down a few sections), but may find it interesting. You have probably arrived here because of a SpamCop report. Please read the introduction for information about the report you are viewing.

    Introduction - What is this thing? How does it work?
    NEW! SpamCop Report Types
    I have been falsely and/or maliciously accused of spamming, what can I do?
    How can I contact a real person about this?

    Interacting with SpamCop and it's users:
    You are mailbombing me! How can I make it stop?
    How can I get SpamCop reports about my network?
    How do I register an abuse@ email address?
    How can I get removed from SpamCop's blocking system?
    Once I close a spammer's account, how can I prevent others reporting it?
    How can I respond to spam complaints via email?
    How can I control what type of reports I receive?
    You've munged the header...
    How do I get in touch with the person who filed the complaint?

    Help with SpamCop reports and spam in general
    Robots: Mailing lists and autoresponders
    I didn't originate the spam. My server might have relayed this message. Why report it to me?
    What does a SpamCop Report look like?
    Why did SpamCop report this usenet message to me?

    General questions:
    Who appointed you the "cop" of the internet? Where do you get off?
    My web site got terminated/threatened because of SpamCop, but I did not send the spam. What's the big idea?
    Why did SpamCop submit my server to relay-testing sites?
    What is your opinion of FFA (free for all) pages?
    How do Deputies respond to appeals?
    Abuse-queue management tools
    How many other BLs am I on?

    Assistance stopping spam:
    I'm receiving spam reports, but my mail server logs don't reflect it. Why?
    HTTP Proxies (Cisco / Squid / Mailtraq)
    Formmail
    New!!! Notes/Domino 6 & 7 Forum : Some sources of information
    Open Relay Servers
    Adding BLs to Postfix
    Spam-sending malware
    But my Exchange 2000 server is secured against relaying!
    How can I control spam from my network?
    How can I control unsolicited bounces?
    SOCKS Proxy Servers
    Links to help with removing open proxies

    Other information, help and links

    What other sites should I visit to help learn about, fight, handle spam?

    OnGuardOnline - practical tips from the federal government and the technology industry
    CAN-SPAM Act of 2003 - Bill Number S.877 for the 108th U.S. Congress
    Abuse.net's introduction to spam: What is it and why is it bad?
    Elsop's anti-spam page - lots of other links to more information
    Defenses against spam
    U.S. FTC Spam page for the Consumer
    spam uce.gov replaces uce ftc.gov
    SamSpade - tools for the unix-deprived and other good info
    Bestprac.com - A guide for all types of users on how to avoid spamming
    Outlook & Exchange Solutions Center
    abuse.net - ISP abuse address clearinghouse
    Realtime blackhole list - blocking of selected email servers
    Spamhaus - Lists ISPs who keep organized spamming alive
    Spam Links - Many Resources, Definitions, and Tools
    The SpamCon Foundation (formerly suespammers.org)
    The author of this software, Julian Haight
    Net abuse jargon file - Cues for the acronym challenged
    Net abuse FAQ - all about spam
    An organization to fight "street spam" - those unsightly weight loss signs on the highway.
    What Some Of The Stuff In An Email Header Means
    Reading Email Headers.
    Sneakemail is a service that gives you more control over the emails you receive.
    SpamList is a config file for sendmail which agressively blocks spam. Use with caution.
    SPEWS is not SpamCop, SpamCop is not SPEWS - Note the spelling
    SpamWars, a humorous kill-the-spammer browser-based game
    Monitoring and reporting worm/hacking activity
    Marjolein's Ban Spam page - includes reporting addresses
    Spam Links - Spam Reporting Addresses
    The Crystal Cave - News, Tools, Resources to combat Spam
    Norman De Forest's Spam Page
    How Reverse DNS Works
    Surf the Internet Safely
    Outlook & Exchange Solutions Center
    Inside Outlook Express
    Anti-Phishing Working Group
    U.S.DoJ Identity Theft and Fraud Information
    Follow the Money; or, why does my computer keep getting infested with spyware?
    Phone number spam
    World-wide spam spew sources
    Nigeria - The 419 Coalition Website
    Suggested Free Security Tools and Apps for Windows

    Recursos anti-spam en español

    Campaña anti-spam de El Espectador (Uruguay)
    Información básica acerca del 'spam'

    Credit and thanks
    Noting that the above link is Julian's credit / contributor list for the stuff found at spamcop.net and JT's newsgroup and e-mail support. What follows is my list of credit for the web-based Forum stuff .... for starters, the contributors to this existing FAQ (not sure I've got a 100% identity list, don't have permission to use real names, and will probably add more items into this FAQ and forget to update this list .. apologies in advance for missing the kudos and correct attributions) ... and just to keep things a bit off-kilter, in reverse alphabetical order;

    WB8TYW
    turetzsr (who does request to be known as Steve T)
    studog
    StevenUnderwood
    petzl
    PeterJ
    Miss Betsy
    Mike Easter
    Merlyn
    Lukas
    lcusdtech
    Jank1887
    Jeff G.
    Don Wannit
    dbiel
    DavidT
    Borgholio
    agsteele
    *

    [/quote]
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