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SpamCop Discussion > Discussions & Observations > SpamCop Email System & Accounts
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jefft
Hi, guys.

Want to help beta test a feature before we open it up to the public? We're hoping to introduce outgoing SMTP service for all SpamCop email accounts. If you need SMTP service for roaming or whatever, maybe we can help.

First, all the caveats:
- This service is beta. It could go away or be unavailable at any time. However, if we accept your email, we'll definitely deliver it. No email will disappear.
- Outgoing service is not to be used for high volumes. Please don't put your whole office on it, send to your 1000-user mailing list, etc. It's a privilege, not a right. Any abuse will result in your access being cut off instantly with no warnings.

To use it, use the following settings:

SMTP server: smtp.cesmail.net
SMTP port: 25 (default) or 587 if your ISP blocks port 25
SMTP authentication must be enabled. Use your regular spamcop.net username and password you always use.

Please let me know if there are problems. The more information you can provide, the better.

Thanks
JT
StevenUnderwood
I have setup my machine to use it and the first test went through with no problem.

Would you like comments here or direct email?
jefft
QUOTE(StevenUnderwood @ Aug 8 2006, 09:08 PM) *
I have setup my machine to use it and the first test went through with no problem.

Would you like comments here or direct email?

Helpful hints for users can go here. Specific problems can be emailed to me.

Glad it's working for you. For everyone's info, I'm aware that SSL is a little funky right now. It works and encrypts your email, but the certificate is bogus and you might get a warning about that. We'll fix that in time.

Jeff
dbiel
QUOTE(jefft @ Aug 8 2006, 07:16 PM) *
Helpful hints for users can go here. Specific problems can be emailed to me.
I am glad to see SMTP-AUTH moving forward in beta mode.
For those that do not have jefft's e-mail address you can send an email to him by clicking on the following link: Send an Email to JT
StevenUnderwood
I have tested both default and alternate ports. Gonna leave the alternate since I use this machine from work once in a while and port 25 is blocked there.
dbiel
For those who are interested, the following is a sample of the header information added to messages sent via the beta SpamCop SMTP-AUTH service.
Note: specific data have been munged by me using "x" no data is munged in the actual header added by SpamCop.
QUOTE
4: Received: from unknown (HELO relay.cesmail.net) ([192.168.1.81]) by c60.cesmail.net with ESMTP; 09 Aug 2006 08:45:31 -0400
Internal handoff at SpamCop

5: Received: from xxxxxxx (xx-xxx-xxx-xxx.dhcp.xxxxx.xxx.charter.com [xx.xxx.xxx.xxx]) by relay.cesmail.net (Postfix) with ESMTP id BF453619076 for <x>; Wed, 9 Aug 2006 08:45:31 -0400 (EDT)
Hostname verified: xx-xxx-xxx-xxx.dhcp.xxxxx.xxx.charter.com
SpamCop received mail from sending system xx.xxx.xxx.xxx
Note: the Received: from in header #5 is your SpamCop email user name and in my case picked up the IP address of the computer used as well as the information that is was a dhcp address obtained from a specific charter.com server and includes an ESMTP id that is unique to each message which allows SpamCop to locate the specific message in their logs to further identify the creditials used to submit the message.
loafman
QUOTE(jefft @ Aug 8 2006, 08:21 PM) *
Please let me know if there are problems. The more information you can provide, the better.

Absolutely no problems to report. smile.gif

Thanks for the new feature!

...Ken
jefft
Also, you can now use TLS and there is a correct certificate. So, if you specify TLS on either port, your login and email will be sent encrypted.

JT
zachariah
QUOTE(jefft @ Aug 10 2006, 08:46 PM) *
Also, you can now use TLS and there is a correct certificate. So, if you specify TLS on either port, your login and email will be sent encrypted.

that's what I was waiting to find out ... I'll be testing it now
nytral
Hi,
thanks for the service, just when I was looking if you had such a thing biggrin.gif
About TLS, it's working (Thunderbird) but there's no mention of it in the headers.
bitzbox
Greetings!

Working just fine with Thunderbird here as well smile.gif
petzl
QUOTE(bitzbox @ Aug 22 2006, 06:19 PM) *
Working just fine with Thunderbird here as well smile.gif

I cant get it to work? blush.gif
I'm trying port 557 as port 25 is blocked by my provider

My password is between 25 and 30 alphanumeric letters long (I suspect this may be the cause)
StevenUnderwood
QUOTE(petzl @ Aug 22 2006, 08:10 PM) *

I cant get it to work? blush.gif
I'm trying port 557 as port 25 is blocked by my provider

My password is between 25 and 30 alphanumeric letters long (I suspect this may be the cause)

I think it might be a type on your part, but the port should be 587
petzl
QUOTE(StevenUnderwood @ Aug 23 2006, 12:33 AM) *

I think it might be a type on your part, but the port should be 587

Thanks Steven working now (Outlook Express latest) blush.gif
QUOTE
First, all the caveats:
- This service is beta. It could go away or be unavailable at any time. However, if we accept your email, we'll definitely deliver it. No email will disappear.
- Outgoing service is not to be used for high volumes. Please don't put your whole office on it, send to your 1000-user mailing list, etc. It's a privilege, not a right. Any abuse will result in your access being cut off instantly with no warnings.

To use it, use the following settings:

SMTP server: smtp.cesmail.net
SMTP port: 25 (default) or 587 if your ISP blocks port 25
SMTP authentication must be enabled. Use your regular spamcop.net username and password you always use.
StevenUnderwood
QUOTE(petzl @ Aug 22 2006, 09:27 PM) *
Thanks Steven working now (Outlook Express latest) blush.gif

Funny, I thought it might just be a typo in your post, not in your settings. Another lucky mistake wink.gif
kae
Just saw this thread. Cool! I tried it and it works great! Thanks!
proski
Thanks for SMTP! It's working fine. I sent a mail to myself, and it came back fast.

If anyone is using Evolution, the way to specify port 587 is to add it after the colon in the Server line: smtp.cesmail.net:587

Just one nitpick. This is one of the lines from the headers:

Received: from unknown (HELO relay.cesmail.net) ([192.168.1.81]) by
c60.cesmail.net with ESMTP; 13 Sep 2006 16:23:29 -0400

What's exactly "unknown" here? Shouldn't spamcop systems know each other?
sdpinpdx
I've been using this for weeks now with Apple Mail.

Suddenly today the smtp machine is rejecting my password. IMAP still works, as does the webmail interface. It was working this morning, and now it's not.
sdpinpdx
It's working again. Looks like it was only out for a couple of hours, if that.
dwillow
Tested using port 587 with SSL/TLS from Outlook 2003. It appears to be passing message exactly as expected.

-Dave
Jeff G.
QUOTE(dbiel @ Aug 9 2006, 09:30 AM) *
Note: the Received: from in header #5 is your SpamCop email user name
In my case (using OE6), it is recording the machine name, which I understand OE6 typically uses in its HELO greeting. And I couldn't get OE6's SSL to work with it. Other than that, it works just great!
sdpinpdx
QUOTE(sdpinpdx @ Oct 6 2006, 04:40 PM) *
It's working again. Looks like it was only out for a couple of hours, if that.

OK, this is back intermittently. It only happens at work, so may be a firewall issue (though the error message leads me to believe the connection was established but failed to authenticate, it does take about as long as a failed TCP connection attempt so maybe that's what's really going on).

I see one A record for smtp.cesmail.net from dig. Is that a round-robin?

It would be helpful to have a list of all the IPs used for that name so we can enable them all in our outbound firewall rules.
Wazoo
QUOTE(sdpinpdx @ Oct 9 2006, 03:50 PM) *
OK, this is back intermittently. It only happens at work, so may be a firewall issue (though the error message leads me to believe the connection was established but failed to authenticate, it does take about as long as a failed TCP connection attempt so maybe that's what's really going on).

In other words, more troubleshooting on your end seems to be required.????
QUOTE
I see one A record for smtp.cesmail.net from dig. Is that a round-robin?

Answers exist in another Topic/Discussion, definitely not related to this Beta scenario.
QUOTE
It would be helpful to have a list of all the IPs used for that name so we can enable them all in our outbound firewall rules.

Let me say this, to the best of my knowledge, this software exists on only one server, and that one server is currently answering on 216.154.195.57 .....

Without more troubleshooting, some log data perhaps, I don't see anything here that seems to 'need' an e-mail upstream, much less something to flush out that data request. I like to be able to provided suggested answers when I go upstream and I don't see any possibilities 'here' of trying to sort out your 'intermittent' problems thus far described.
agsteele
QUOTE(sdpinpdx @ Oct 9 2006, 09:50 PM) *
OK, this is back intermittently.

Just noting Jeff's original announcement...
QUOTE(jefft @ Aug 9 2006, 02:21 AM) *
First, all the caveats:
- This service is beta. It could go away or be unavailable at any time. However, if we accept your email, we'll definitely deliver it. No email will disappear.

smile.gif

Andrew
petzl
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************

The original message was received at Sun, 29 Oct 2006 10:22:20 +1100
from c60.cesmail.net [216.154.195.49]

----- Transcript of session follows -----
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
StevenUnderwood
QUOTE(petzl @ Oct 28 2006, 11:33 PM) *

**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************

The original message was received at Sun, 29 Oct 2006 10:22:20 +1100
from c60.cesmail.net [216.154.195.49]

----- Transcript of session follows -----
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

I will assume your sparsely commented message is indicating messages are not being delivered. I just tested it and my message was delivered within seconds.

There are lots of reasons for delivery delay, often related to the receiving side. We know the sending side is attempting the delivery.
petzl
QUOTE(StevenUnderwood @ Oct 29 2006, 01:45 PM) *

I will assume your sparsely commented message is indicating messages are not being delivered. I just tested it and my message was delivered within seconds.

There are lots of reasons for delivery delay, often related to the receiving side. We know the sending side is attempting the delivery.

Thought it may of been our email!!! But you are right after re-Reading bounce
Seems OK now

Supports my argument about NEVER accepting an email address an ISP dumps on you if you consider email important. A SpamCop email address is the only email addres you ill ever need
xzr1tv
QUOTE(jefft @ Aug 8 2006, 08:21 PM) *
First, all the caveats:
<snip>

- Outgoing service is not to be used for high volumes. Please don't put your whole office on it, send to your 1000-user mailing list, etc. It's a privilege, not a right. Any abuse will result in your access being cut off instantly with no warnings.

I hate to get picky.. but could I get some clarification on this....

Sometime is 1Q2007, I would like to do a mailing 20 sets of 19-23 people,
I have previously been doing this via my SMTPAUTH server of my ISP.

1) Is 20 sets of 20-25 people considered "High volumes".

2) Most of the people I send to will fall into on of two categories
- Large Fortune 500 corporations using Exchange or Lotus Notes
- State Governments using the same.

I have been doing this for 6 years another way.. but the 'reputation' of my outbound mailer is caused my problems a few of the years... Some people abused the SMTPAUTH and made it bad for all!
Telarin
I would say that 400 messages all at once is probably pretty high volume. On the other hand, if you are just sending to 20 people at a time, and don't do all the groups on a single day, then I doubt that would be considered high-volume
xzr1tv
QUOTE(Telarin @ Nov 6 2006, 10:19 AM) *
I would say that 400 messages all at once is probably pretty high volume. On the other hand, if you are just sending to 20 people at a time, and don't do all the groups on a single day, then I doubt that would be considered high-volume

Unfortunately they all have to go out in one night. I send out invites for a seminar, and everyone needs to ahve the same shot at it... It's free we only do these 2-3 times a year.
Farelf
QUOTE(xzr1tv @ Nov 6 2006, 11:39 PM) *

Unfortunately they all have to go out in one night. ...
Well, 400 ain't 1,000 but as Will says, a largish chunk thereof - suggest you contact JT to clear the way JIC. If you haven't his mail address, use the contact form - http://mail.spamcop.net/contact.php Q1 draws nigh ...
Dave_L
I just got around to testing this with a few emails. It worked successfully, using Thunderbird 1.5.0.8 on Linux (Mepis 6.0). My ISP is Embarq/Earthlink. I set the port to 25, and selected "TLS, if available".
Xar
I'm using Outlook 2002, port 587 with the SSL box ON, and I'm able to send messages perfectly - which is great because I'm in a hotel! Thank you!! smile.gif
xzr1tv
I know it's BETA and test.... But it appears to be down, at least for me as of 11:36AM US Eastern... for SMTP on port 587 was working last night as of 9:41PM...
Is it just me?

It's been SO flawless... I have to remember my ISP 'backdoor' SMTP server name now....
StevenUnderwood
QUOTE(xzr1tv @ Jan 16 2007, 11:41 AM) *

I know it's BETA and test.... But it appears to be down, at least for me as of 11:36AM US Eastern... for SMTP on port 587 was working last night as of 9:41PM...
Is it just me?

It's been SO flawless... I have to remember my ISP 'backdoor' SMTP server name now....

I am not at home so can not test it fully but the server seems to be responding to my manual test.

telnet smtp.cesmail.net 587
220 relay.cesmail.net ESMTP Postfix (Ubuntu)
ehlo underwood.spamcop.net
250-relay.cesmail.net
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN

If we get others with problems, I would then suggest amn email be sent off to JT.
deejay
QUOTE(StevenUnderwood @ Jan 16 2007, 04:44 PM) *

If we get others with problems, I would then suggest amn email be sent off to JT.


I am also having problems, outlook error message "Your email server rejected your login"
Who / what is JT, please?
StevenUnderwood
QUOTE(deejay @ Jan 16 2007, 12:39 PM) *

I am also having problems, outlook error message "Your email server rejected your login"
Who / what is JT, please?

He is the owner/admin of the spamcop.net email service. His email address is: support[at]spamcop.net

Try to keep the message short and to the point (he is very busy). I usually also point to the forum entry if he needs more details.
xzr1tv
Message sent
motobojo
It has been failing for me the past couple of hours after working flawlessly since it's inception. sad.gif I've sent an email to support <at> spamcop.net
sdpinpdx
QUOTE(StevenUnderwood @ Jan 16 2007, 08:44 AM) *

If we get others with problems, I would then suggest amn email be sent off to JT.


Me too. It's rejecting my password now, but the IMAP server isn't.

It was working at about 8:00 AM (pacific), the not at 10:30 AM.
enigma
I have also send mail problem sad.gif
paul.hunt
I have been using this SMTP feature for a while now in Apple Mail with no problems. However, I just got back in the office and tried to send my first email of the day and it is rejecting my password.


And now it is working again.
deejay
QUOTE(StevenUnderwood @ Jan 16 2007, 06:19 PM) *
He is the owner/admin of the spamcop.net email service. His email address is: support[at]spamcop.net

Try to keep the message short and to the point (he is very busy). I usually also point to the forum entry if he needs more details.

All OK now - thanks to all concerned
Xar
For the last month or so I've been running getting my mail through spamcop using Outlook 2002 with the following settings:

(POP3) pop.spamcop.net port 995 SSL Security ON
(SMTP) smtp.cesmail.net port 587 SSL Security ON


This has been working great - until today. Now I am getting the following error:
Task 'SpamCop - Sending and Receiving' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).

I tried again and got this error:
Task 'SpamCop - Sending and Receiving' reported error (0x80004005) : 'The operation failed.'

Both errors occurred at 5:15-5:18 PM Eastern USA Time, 01/28/2007.
Xar
It's working again now. Don't know why it wasn't before. cool.gif
alexmathew
Hi:
Is the SMTP Feature out of Beta ?
Thanks
AM
Wazoo
Officially, no change.

In reality, lots of folks using it with no issues.
Wazoo
Checking before I go upstream ....

My main system fried .... many issues on that of itself, but not germane ...

Trying to fire up other systems, have been running into 'mission impossible' .. made a few comments elsewhere that met with "no problems seen" by other folks ...

My failures came from OE6 running under Win-XP Pro & Home editions, and Apple Mail under OS-X 10.2.xxx ....

tried again on yet another recently repaired laptop ... (OE6 under Win-98SE)

where I'm at .. trying to use port 587 has been a total failure, focusing on the various "security' settings ...

Was getting "certificate" doesn't match warnings ....

For giggles, dropped the port 587 call back to the defailt port 25 ... damned outgoing e-mail went out ....

Went back to one of the XP systems, changed that to use port 25 ... that e-mail that's been hanging around in the OutBox for a while just got sent ....

So, here's the question .. is it just me? <g>

I'd like the SSL connection, but .. as it works .. the real issue would be for the folks that do in fact have port 25 blocked by their ISP ....
StevenUnderwood
QUOTE(Wazoo @ May 29 2007, 09:07 PM) *

Checking before I go upstream ....
...
So, here's the question .. is it just me? <g>

I'd like the SSL connection, but .. as it works .. the real issue would be for the folks that do in fact have port 25 blocked by their ISP ....

Port 587 works for me, but it is NOT SSL, which is likely your issue.
Wazoo
QUOTE(StevenUnderwood @ May 29 2007, 09:50 PM) *
Port 587 works for me, but it is NOT SSL, which is likely your issue.

OK .. thanks .. of all the things I checked/unchecked/etc. ....

for future use;
SSL on port 25 works fine
SSL on port 587 does not work
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