QUOTE(integrate @ Sep 28 2007, 09:00 PM)

I have two back-up sets of keys -- and if I had thousands of people relying on my car for mission-critical business services, I'd probably have a backup vehicle as well.
Geeze ... and here I'm supposed to be nice .... you want to play with specifics then .. fine ....
What I can't believe is that this post was made "after" the announcement of the problem and the solution had been applied.
E-mail traffic did not ever stop. The SSL 'warning error' was bypassed by most everyone else concerned (that use it in the first place)
Mission-critical e-mail ???? you have to be joking. You hope all the following is true;
your system doesn't eat it on the way out.
your host/ISP doesn't have an issue between your e-mail being dropped off and delivering it
your upstream does have 100%+ redundancy in its connection to the world.
the receiving e-mail server doesn't have an issue between receiving it and the recipient reading it
the recipient actually will receive your e-mail
the recipient actually will actually see and read your e-mail
There are several places where even if the mechanical/electrical/electronic things work, some human may have gotten involved and threw up a filter into the mess that did something with your e-mail ... recent Topic here where a user tried to write/apply a filter and 'all' the e-mail disappeared ... add in the dead laptop, the hard drive died issues, the simple on-a-plane-fir-a-number-of-hours, perhaps on the way to a vacation ... on and on .... many ways to verify that an e-mail made the trip ..... acts of lunacy involved in trying to find out why an e-mail got lost at times ....
Then let's take the next 'response' .. you have "two backup sets of keys" but not one plan for a single e-mail server issue? That sure sounds like extremely poor "mission-critical" planning.