I have had this same setup for over a year...

All of a sudden outlook express is asking for my login..
My SpamCop username and password are still in the box...
But when I click OK it will not log me in...

I can login to the webmail with no problems...

I have me[at]mydomain.com Forwarded to my SpamCop address.

I check the spamcop address in outlook express...

Anyone know what this could be?

I did set up me[at]mydomain.com straight through outlook express and it works fine that way...
But if I try to check my spamcop through outlook express it keeps asking me to login...

Any clues?

Same thing here....the POP service on mail.spamcop.net is definitely broken! Here's a transcript of my failed POP session:

[*] Connection established to 216.154.195.50
>> 0018 +OK Hello there.
<< 0026 USER [myuserid]@spamcop.net
>> 0024 +OK Password required.
<< 0013 PASS [some Xs...not telling you how many!]
>> 0020 -ERR Login failed.

Trevor!!!!! (I see that you're reading this topic...that's good....what the heck is going on with the mail server?????) p.s.-- my pw doesn't use any illegal characters...never has.

DT

Same problem here.
Webmail works fine (so ID/pasword combination is good)

I did see this message, but that was for yesterday, and no indication of today.

Oct 1, 2007

[15:40 EDT] We are finalizing the IMAP upgrades today. IMAP service (including webmail) may give errors if you access your e-mail during the upgrade. If you see errors, please try again later today. Both webmail and external IMAP servers (mail.spamcop.net/imap.spamcop.net) will be upgraded by the end of the day.


In addition, this is what OutlookExpress is seeing...

There was a problem logging onto your mail server. Your Password was rejected. Account: 'Prodigy', Server: 'pop.spamcop.net', Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Ditto for me too... Webmail works fine but the POP server doesn't like my password. Not a dire situation since I know messages are not being bounced and can be read in webmail, but something that needs to be fixed nevertheless.

That post deals only with IMAP stuff....not POP authentication, so it shouldn't be related, IMO. Trevor *was* here a few minutes ago, but now he's running some sort of search of the forum...not sure why, because the problem is obviously with the POP authentication system on the mail server....Trevor????

DT

p.s. - hello everyone! I see quite a group gathering in this topic....

I knew that POP and IMAP were not related... but I made 'logic jump'... If they were doing work for IMAP on the servers, they could have been screwing aroung with various processes on a server or stopping/restarting servers which then could have affected the POP service....

I also figure whatever change was last made to the box, however seeminging unrelated, is the one in the cross-hairs...

Same problem here, using Thunderbird to connect to my Spamcop account using IMAP.

I get a popup alert:



I can login to webmail, but at least one message that I had seen earlier this morning is no longer in the inbox.

IMAP and POP are very related, actually. Despite the news message from yesterday, the new IMAP servers didn't go live until today. The POP authentication server failed in the process, but it's back up now. POP should be functioning properly, and all IMAP access (both external and Webmail) is going through the new, faster servers. There will be a forum and news post about it in a minute. Send us an e-mail if there are any problems accessing your mailbox.

-Trevor

Good point...."collateral damage," so to speak. ;-)

And a big THANKS to Trevor for being "Johnny on the spot" and getting this fixed so quickly....and fast is good. :-)

DT

That fixed it!

thanks!

I'm still having a couple of problems. What email address do I use to report them?

My IMAP account is still hosed. I can't drag anything into held mail usng any mail client. Error info is below.

Internal error occurred. Refer to server log for more information. [2007-10-02 11:36:29]
Configuration:
Account: mail.spamcop.net
Server: mail.spamcop.net
User name: DSI-Spamcop[at]spamcop.net
Protocol: IMAP
Port: 143
Secure(SSL): 0
Code: 800cccd2

For IMAP errors, send an e-mail to support[at]spamcop.net and be sure to specify your username.

-Trevor

Done. Thanks.