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anyone8

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Everything posted by anyone8

  1. It sounds like you've got the idea of not causing a mail loop. In other words, if you're forwarding your_address[at]spamcop.net to your_address[at]example.com, then not forwarding your_address[at]example.com to your_address[at]spamcop.net or the mail would just be going around in circles. However, I thought we would be able to forward any other address to our spamcop address and receive the spam-free version at our spamcop forwarding address (such as your_address[at]example.com in the previous paragraph). It sounds like you have it set up right, so I have to wonder if I'm wrong, or if the spam filter is really really aggressive. I know the spam filter is pretty aggressive, as one of my addresses can't even send a test message through. Just a reminder, Cisco is running a different spam filter than the spam filters we enjoyed when our email was handled by CES. Hope this helps!
  2. I thought I had posted this a couple weeks ago, but just in case it helps: It is possible to retrieve yahoo mail using POP. Assuming your POP client lets you, you can then view source or forward as attachment to your spam submittal address. If I recall correctly, you have to set an option for spam to be included in POP. Either way, it will retrieve your inbox too. Just as a friendly reminder, some (most? all?) POP clients default to delete mail from server when retrieving. That may not be what you want in this case. Hope this helps. Let me know if anyone needs more details.
  3. Hmm... would like to know how to get to my email quarantine! Umm... wait, I did a whois on this alpha-tech.us, and if I'm not mistaken, it doesn't belong to Cisco / Ironport / SpamCop (or even CES). Are you sure this is legitimate?
  4. I don't think any mail is supposed to be going to webmail anyway. If you mean you're not using your spamcop address because of all the forwarding problems this week, I understand where you're coming from. I'm only using it for a place where my email address has to be publicly visible, and hoping that no spam gets through or nothing important gets lost.
  5. Thanks for the update regarding the bad links. I had submitted one support request, but that problem (internal error adding mailhosts) was fixed silently, unless their reply didn't get through because of the forwarding problems. I also thought webmail was going away 9/30 then 10/2. As of this morning, it's still accessible. However, I didn't receive a held mail report this morning, so maybe they're slowly shutting things off as Cisco gets things under control.
  6. Apparently they fixed the original error (as I had been getting it consistently), but now we're getting a variety of errors. My current error is in the last line of this quote:
  7. anyone8

    Email bounces

    Assuming you mean forwarding, I send a message from my Yahoo account to my SpamCop account, then I go log into the account where the mail should get forwarded. If it's there, forwarding is working.
  8. anyone8

    Just checking

    Doesn't seem to, but Chrome 34 for Linux has a nice one built in
  9. I just noticed that. Is Cisco breaking everything?
  10. Clicking the "Add new hosts" option on the mailhosts page gives me "500 Internal Server Error" This was working before. I suspect it broke with yesterday's changes, where CESmail is shutting down and our webmail accounts are turning into forwarding accounts. However, I could be wrong, especially since I don't know of any reason why those changes would impact the mailhost screen. The error screen gave a "contact us" option, so I have done that. I just thought I'd post here in case others are having the same problem.
  11. Their handling of the migration is very disappointing, as I started getting a new error from mailhost config during the time they had said this forum would be down for migration. So I waited until that time window ended, then took the time to make sure the error was still happening, post a new thread here (because it was a different error) and post a note on this thread. Because they weren't careful with user data and did it at a different time than they said they would, all of that is gone now. I think I'll just say "screw it" and let some other sap get the error, post the details and see if Cisco cares enough to fix it.
  12. OK so I'm not the only one getting the error. I'll just be glad mine haven't disappeared (yet?).
  13. anyone8

    Forwards not working

    I had assumed the same, before the mail forwarding broke. At least it seems to be working at the moment.
  14. anyone8

    Forwarding and FAQ update

    I don't think they've abandoned us. Farelf just posted a few hours ago, "Certainly is a terrible muddle but we are told SC is aware that there are forwarding problems and that they are working on them" I agree it would be frustrating for those who depend on spamcop email. I had assumed a big company like Cisco would have no trouble handling mail forwarding for however many email users were on SpamCop/CESmail.
  15. anyone8

    Forwards not working

    For whatever it's worth, same here: It was working yesterday, and this morning, but not now. No bounce, so hopefully it's in a queue, not getting discarded as spam.
  16. anyone8

    Forwards not working

    I wasn't sure of the exact term, but I knew I'd seen the thread. I was surprised you couldn't find it until I typed "plus" into a search box and got nothing. I think it's safe to assume that somewhere in the history of these forums, someone has used the word "plus" so I'm guessing there is some limitation on the search function. Perhaps it doesn't like such a short search term, or perhaps there were so many results it failed and returned none.
  17. anyone8

    Forwards not working

    No you didn't make it up. The discussion about plus addresses is at: http://forum.spamcop.net/forums/index.php?showtopic=14305
  18. anyone8

    Forwarding and FAQ update

    In case no one provides a better answer, here's one option: Log into webmail click the "folders" icon on the top row select a folder from the "choose action" menu, select "download folder(s)" Note: This is for emails. You may also want to save other things such as address book. If so, please mention that and hopefully someone will have an answer for you. I'm not sure what software you would need to make use of the download, but unless someone can offer a better option, it's better than not having a copy of the emails at all. Another option, if it's just a few important emails, is to forward each email somewhere. Just this morning I logged into webmail and forwarded one that I had somehow misplaced previously. Whatever you do, I would suggest doing it as soon as possible.
  19. I take it you have concluded their annual review next fall will determine there is no ongoing need for the forwarding?
  20. anyone8

    Forwards not working

    I've seen news at http://mail.spamcop.net/news.php although I think that's part of the system that's being shut down (working at the moment, but for how long?). Some of the news (such as the bounce problem with forwards) has been at http://mailsc.spamcop.net/ instead.
  21. anyone8

    Goodbye old friend

    From the shutdown announcement they emailed out on Sat, 9 Aug 2014:
  22. anyone8

    Email bounces

    You have a point. Unless adjustments have been made, SpamCop is very sensitive to this. I used to use a free reporting account, and had the same shutdown because mail had supposedly bounced from my Yahoo account. They may not be the best, but it would seem even major email providers can mistakenly bounce mail for some reason. It would be helpful if SpamCop could wait a few minutes and try again before giving up on an email address. If the folks with the power to decide stuff like this don't want to implement "wait a few minutes and try again" another option is a secondary contact address, either to use until the first one is back working or just to use to inform a user there is a problem that needs their attention. Of course, either one would take some programming to implement. Although a recent announcement indicated that there are plans for improvements to SpamCop, I'm not sure if a change like this is within the scope of their plans.
  23. salamandir, Mighty: Yes, false positives would be deleted along with accurately-identified spam. Posts 49 through 51 at http://forum.spamcop.net/forums/index.php?...ystem&st=40 and posts 9 through 12 at http://forum.spamcop.net/forums/index.php?...putation+system give some information on the Cisco reputation system. victory3x3: I didn't receive the second notice either.
  24. My understanding of the instructions was to set a forwarding address ahead of time. Perhaps this is what happens if no forwarding address was set. I just hope someone with more knowledge than me will know of a way to fix it.
  25. I would assume the confirmation email would be sent to whatever address you told it to forward mail to.
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