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Posts posted by cschreiber

  1. Write to support [at] cesmail.net and include the names of the two accounts, the date and transaction for the paypal payment and I will get it figured out. If you did not get an autoresponder to your original email then it is likely that it never arrived. Sorry for the delay in responding.

    Hi, thanks. Sorry for the late reply; it's been a heck of a month. I've sent the email with the payment and account details to the email address you mentioned. Please let me know if you've received it.


  2. Oh, that's not a stupid question--but it's one for which nobody here can give you a very precise answer, as "CESMail support" is now pretty much an oxymoron.


    Thanks; that was what I was afraid of. It appears that no one is manning the helm, so to speak, at the mothership. Granted, I only wrote last week, but even an autoreply saying that they got my message would be nice. If this is indicative of the level of their support, I have little to no hope that they can resurrect my business account, which makes me very sad, especially given that I renewed within the grace period.


  3. Hi, cschreiber,...Did you try turning off SSL?

    Hi, thanks for the reply. I probably should have been more specific; my bad. I toggled SSL on/off and flipped the ports between 25 and 587 (in both on/off SSL switches). Sadly, no joy on either one and I still keep getting the error. I'm hoping that it's something simple that I'm missing...


  4. I was almost sure that this would have been answered, but the search functions are either not firing on all cylinders or I'm not (very likely the latter of the two). I managed to finally wrestle IMAP out of spamcop after miserably failing at setting up a POP address, but I'm really struggling with SMTP; no matter what I try, I get an auth error. Here are my steps thus far; could someone kindly sanity-check me?

    Server: smtp.cesmail.net

    username: <username>[at]spamcop.net

    password: <username[at]spamcop password>

    Use SSL: Yes

    Auth: Password

    Port: 587

    I'm really stumped, here. This isn't rocket science, but I must be missing something blindingly obvious. Any thoughts or other pearls of wisdom? If this has been answered somewhere else, a crosslink would be muchly appreciated.

    I've looked through this link here: http://forum.spamcop.net/scwik/SmtpAuth and that didn't seem to help.