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SpamCopAdmin

SpamCop Staff
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Everything posted by SpamCopAdmin

  1. SpamCopAdmin

    [Resolved] 69.89.31.124

    Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  2. SpamCopAdmin

    listed 2 domains

    We were having problems with some of our mirror blocking list servers returning incorrect data. That has been fixed. 74.81.93.114 is not on our list and never has been. There is no report history against that IP. 64.15.152.254 is not on our list and never has been. There is one report against it from late July. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  3. SpamCopAdmin

    bl.spamcop.net SOA record missing?

    Argh! Thanks for the info! This is a new problem. We're on it, though. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  4. SpamCopAdmin

    Errors encountered while reporting

    I need to see a complete copy of the error EMAIL from SpamCop. As I said, it shows us what you have submitted. If you will send it to me by email, I will look into it for you. Service[at]SpamCop.net - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  5. SpamCopAdmin

    Quick Data Reports ceased?

    Log into your spam reporting account at http://www.spamcop.net/ and look for a "bounce" button. If you click on it, things will go back to normal. Or email your login username to me and I'll look into it. EMAIL: service[at]spamcop.net - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  6. SpamCopAdmin

    Errors encountered while reporting

    I need to see the entire error email you're getting from SpamCop. That shows exactly what you are submitting, which will tell me what the problem is. Parsing the spam manually is of no value because it doesn't tell us what you're submitting by email. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  7. Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  8. SpamCopAdmin

    [Resolved] Report Email Belongs to Spammer

    >- 6002028802 Yes, the ReportID number gives me everything I need to know. I turned off the reports. Thanks! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  9. SpamCopAdmin

    Errors encountered while reporting

    The error email tells the tale. It shows you exactly what you submitted. The most common reason you get an error message is because the full headers were not present in the spam you submitted. SpamCop needs to see the entire path the message took on its way to you so it can track the spam back to the source. SpamCop is looking for the full headers in one contiguous block of text, followed by a blank line, which signals the end of the headers, and then followed by the body text of the spam. - Don D'Minion - SpamCop Admin - service[at]admin.spamcop.net
  10. SpamCopAdmin

    help to understand what happening

    The server handling your outgoing email is sending spam to our system and has been placed on our list of known spam sources, which we publish. It will be automatically removed from our list 24 hours after the spam stops. Please contact your Email Provider and ask them to stop the spam. The reason that the mail server IP address is on our list doesn't have anything to do with you personally or with the email you're sending. I'm sorry that you got involved in all this. Service providers are desperate to protect their users from junk e-mail (spam), and they're taking all sorts of extreme steps to do it. It's a sad commentary on the abusive Internet environment of today. If you scrutinize the rejection notice you got, I think you'll find that it was sent to you by your own service provider when it tried and failed to deliver your message to a network that wouldn't accept it. SpamCop is not blocking your email. It's not physically possible because your email doesn't go through our system. Only the receiving system can block email, which is their absolute right to do, on any basis they choose, at their whim. It's their equipment, and their choice. I understand your frustration over this, but unfortunately, there is no way an ISP can tell the good guys from the bad guys just by looking at the email when it arrives. Some of these spammers are sending hundreds of millions of spam messages every day. That's not all spammers counted together, either. *Each* major spammer is sending mail at that level. Add the literally thousands of small-time spammers to that and you have a problem of epidemic proportions. Service providers are sick and tired of having to accept all that traffic, and then bounce a third of it because it came to nonexistent addresses, and then handle complaints from their users, and add more computers and staff to handle the traffic and complaints, and spend more money..... etc, ad nauseam. They're tired of it and they're not going to put up with it anymore. They are going to refuse *ALL* mail from known spam sources until the source gets rid of its spammers. They no longer have any sympathy for the innocent bystanders, such as yourself, who are using a mail server which has found its way onto one of the several major blocking lists. - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  11. SpamCopAdmin

    error with spamcop?

    There is a problem with one of our Mirror blocking list databases. We're working on it. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  12. I'm looking into it. Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  13. SpamCopAdmin

    Case study - Spamcop's BL NS's out of sync

    I passed the Blocking List info on to our Engineers. >- Spamcop sets email traps and if any spam is received, the sending server is blacklisted. Basically, yes. Although it takes more than just one spam. A spamtrap is an unused address whose sole reason for existence is to see if people will send unsolicited mail to it. Spamtraps are basically the nonexistent addresses at small vanity domains owned by us or our associates. Mail to nonexistent addresses is proof-positive that email addresses are being added to a mailing list without the address owner's permission. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  14. SpamCopAdmin

    Port 587 is now blocked on vmx.spamcop.net?

    I filed a request to have Port 587 opened. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  15. Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  16. SpamCopAdmin

    [Resolved] Report Email Belongs to Spammer

    Yes. Please provide the IP you're talking about, or the TRACKING URL to the spam. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  17. SpamCopAdmin

    abuse email silently getting bounced

    Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  18. SpamCopAdmin

    Blocklisted

    173.203.116.233 = mail.surveypal.com was automatically removed from our list on Tuesday, August 27, 2013 01:20:55 -0600 because the spam stopped for some reason. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  19. SpamCopAdmin

    Email notification stopped working

    Most likely, the problem is that our email to you bounced, which automatically causes your account to be suspended. Try logging into your account at http://www.spamcop.net/ to see if there is a button you can use to resolve the issue. Not your fault. We're having problems with our servers. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  20. SpamCopAdmin

    Spamcop.net SPF misconfiguration?

    184.94.240.88 is a new server. It may not be properly configured. Please EMAIL me your login username so I can review the details. Do NOT post your username in this forum. Thanks! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  21. SpamCopAdmin

    Unable to report

    SpamCop is not responding. I don't know why. I paged our 24hr Sysops team. Sorry for all the trouble! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  22. SpamCopAdmin

    spam too old

    I don't know what to say. This is the first time I have heard of this. You are the only one reporting the issue. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  23. SpamCopAdmin

    Noob question, help needed.

    The rejection notice mentions SpamCop, but other than that, I don't see any connection. There is no evidence that SpamCop is involved. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  24. I removed all of your unreported spam. Maybe that will fix the problem. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - If it happens again, please send me the TRACKING URL from the top of the SpamCop parse page, so that I can see what SpamCop is seeing. Thanks! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  25. SpamCopAdmin

    Reporting-parsing problems?

    The problem has been fixed. You should be OK going forward. Sorry for all the trouble! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
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