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SpamCopAdmin

SpamCop Staff
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Everything posted by SpamCopAdmin

  1. >- message source: 37.46.249.32 -- According to RIPE, the only contact email is ripe_box[at]yahoo.com That is what SpamCop is currently finding. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  2. SpamCopAdmin

    Email Blocked, but I not listed

    >- Client host [91.121.62.191] blocked using bl.spamcop.net 91.121.62.191 = mta1.dvhpro.co.za is not currently on our list. It has been going on and off our list for a couple of weeks because it has been sending mail to our spamtraps. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  3. All of those addresses are bouncing our email "due to spam content." - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  4. Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  5. >- Received: from prod-sc-www2.spamcop.net (mx3.ispfr.net [195.114.18.182]) >- by mx3.ispfr.net The problem is that mx3.ispfr.net doesn't record the source IP when it gets email. It records the sending server's name, but inserts its own IP instead of the connecting IP. You should ask your ISP to reconfigure the server. I created a host for ispfr.net and added it to your account, but you won't be able to report the spam you get via ispfr.net until the ispfr.net server accurately identifies the source of the spam. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  6. Fixed! Thanks! - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net -
  7. SpamCopAdmin

    reporting BBC.CO.UK

    The trick is to flag their web URLs as "innocent bystanders" so that SpamCop won't send reports about them. Which I did. That way, if there is spam coming from their servers, SpamCop will still send reports. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  8. The problem is that we don't know the IP address of the UPC server that is being blocked. In any case, your service provider is refusing to accept email from any server that has been placed on our blocking list because it is sending spam to our system. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  9. SpamCopAdmin

    Mail blocked but ip not on blocklist?

    62.179.121.39 = fep19.mx.upcmail.net was removed from our list on Friday, December 06, 2013 05:26:58 -0700 because the spam stopped for some reason. It has been going on and off our list for a couple of weeks. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  10. SpamCopAdmin

    RIPE Lookup failures

    Please keep reporting the proper abuse addresses. Thanks! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  11. abuse[at]xo.com has been remapped to go to abuse[at]xo.net - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  12. SpamCopAdmin

    potentialy blacklisted

    >- host default-mx.imaginet.co.za[41.78.29.17] said: >- 550-Rejected because 69.93.216.26 is in a black list at bl.spamcop.net 550 >- Blocked - see http://www.spamcop.net/bl.shtml?69.93.216.26 That notice says that imaginet.co.za refused to accept email from 69.93.216.26 = gateway03.websitewelcome.com because 69.93.216.26 is on the SpamCop blocking list. The server handling your outgoing email is sending spam to our system and has been placed on our list of known spam sources, which we publish. It will be automatically removed from our list 24 hours after the spam stops. Please contact your Email Provider and ask them to stop the spam. The reason that the mail server IP address is on our list doesn't have anything to do with you personally or with the email you're sending. I'm sorry that you got involved in all this. Service providers are desperate to protect their users from junk e-mail (spam), and they're taking all sorts of extreme steps to do it. It's a sad commentary on the abusive Internet environment of today. If you scrutinize the rejection notice you got, I think you'll find that it was sent to you by your own service provider when it tried and failed to deliver your message to a network that wouldn't accept it. SpamCop is not blocking your email. It's not physically possible because your email doesn't go through our system. Only the receiving system can block email, which is their absolute right to do, on any basis they choose, at their whim. It's their equipment, and their choice. I understand your frustration over this, but unfortunately, there is no way an ISP can tell the good guys from the bad guys just by looking at the email when it arrives. Some of these spammers are sending hundreds of millions of spam messages every day. That's not all spammers counted together, either. *Each* major spammer is sending mail at that level. Add the literally thousands of small-time spammers to that and you have a problem of epidemic proportions. Service providers are sick and tired of having to accept all that traffic, and then bounce a third of it because it came to nonexistent addresses, and then handle complaints from their users, and add more computers and staff to handle the traffic and complaints, and spend more money..... etc, ad nauseam. They're tired of it and they're not going to put up with it anymore. They are going to refuse *ALL* mail from known spam sources until the source gets rid of its spammers. They no longer have any sympathy for the innocent bystanders, such as yourself, who are using a mail server which has found its way onto one of the several major blocking lists. - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net - .
  13. SpamCopAdmin

    Getting a 404 Not Found error

    As always, when you experience a failure with SpamCop, the immediate action drill is to shut down your browser and go lie on the couch. :-) - Don -
  14. SpamCopAdmin

    302 Found page during SpamCop reporting

    That looks like a connection problem. I just tested the system, and SpamCop is working normally. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  15. SpamCopAdmin

    Blocked email

    209.17.115.39 = atl4mhob01.myregisteredsite.com 209.17.115.40 = atl4mhob02.myregisteredsite.com Those servers are sending spam to our system and have been placed on our list of known spam sources, which we publish. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  16. SpamCopAdmin

    Help with blocked email

    SpamCop isn't blocking email coming to you. It's not physically possible because your email doesn't go through our system. It sounds like your email provider is using our blocking list service to defend itself against spam and your colleague is using an outgoing mail server that is sending spam to our system and has been placed on our list of known spam sources. Contact your ISP and ask them to put your correspondent on their "allow" list so that their emails will get past your ISP's filters. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  17. SpamCopAdmin

    Problems with webmail server?

    Webmail is down for me, too. POP and SMTP are working fine. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  18. As you know, SpamCop is just a filtering service. It doesn't sell domain names or anything like that. You can forward as many domains/email addresses as you want to your current SpamCop email address. The problem is, all of that email will end up at your cherrick[at]spamcop.net address. All of the email will be combined into one account. If you want each of your domains or email addresses to have its own filtering, you will need to have multiple SpamCop filtering accounts. You can contact support[at]CESmail.net to get quotes and info on your needs. They will want details about how you plan to organize your business accounts. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - ,
  19. SpamCopAdmin

    some reported spams fall into a black hole

    Unfortunately, there is absolutely no way for me to figure out what is happening. I can't tell the difference between spams you send in by mail, and the ones you report manually. SpamCop is working normally. I suspect that your ISP is deleting some of the spams on the way out. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  20. SpamCopAdmin

    Bogus domain renewals and my domain name

    If you will post a TRACKING URL that you get from the top of the SpamCop page when you try to process the spam, I will look into this for you. This has nothing to do with Mailhosts. It sounds like you tried to report a web URL that belongs to you or your host. Or maybe ths email originated from your host. You have to send the report, or SpamCop will not charge it against the source IP. Sending the report to dev/null works just fine for our purposes. When you closed your browser window, the report you were preparing was cancelled. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  21. SpamCopAdmin

    SpamCop email security

    The reporting system doesn't know your password, and besides, it doesn't play any part in spam reporting. The parse deletes your email address from the report anywhere it appears in the spam, unless you have elected to not "Obscure identifying information", or unless you have cleverly entered your email address as the "Display Name" used on all outgoing report. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  22. SpamCopAdmin

    Netangels.ru

    What netblock? - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  23. 186.203.201.214 = 186-203-201-214.ubb.timbrasil.com.br is not on our list and never has been. This is not a SpamCop issue. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
  24. The IPs are sending spam to our system and have been placed on our list as a result. All you need to do is stop the spam and the servers will automatically fall off our list 24 hours later. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
  25. That spam is from one Google user to another. It never went out onto the Internet, which makes it impossible for SpamCop to process. All you can do is report it to Google. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - .
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