Thanks for the reply Wazoo, but I read all the FAQ's and found nothing that's helping me..nothing for setting the settings to MAC Entourage. I have an account with you guys (spam Cop), know all my username/passwords for both SpamCop and my domain, but can't seem to get anywhere. Can you please help me. My colleague who doesn't have a spam Cop account is able to send and receive e-mail fine. Maybe I should just cancel my spam Cop account so that will solve the problem, but I don't want to as I LOVE spam Cop and tell everyone about you guys. Is there a number I can call? Please help!