Jeff of spamcop, cannot understand how I cannot submit examples of e-mail that "by-passes" Spamcop i.e. does not register in my in-tray, yet appears to arive directly to my Outlook Express or Incredimail In Tray. He advised me to "Drag and Drop" the spam directly into my "New Mail" so he can veiw the full registration details. BUT as soon as I begin the drag the new message window (even the smaller window version) will minimise into the lower toolbar. Does anyone know how I can drag and drop spam into new mail? For ads Jeff says "This must include the headers as the important headers are the Received: lines which You never see in your email program, but they're in the original email."