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Everything posted by mschmitt

  1. I admit that I did not, because I've had mixed success with that route. I tried it, and was able to get an answer. Thanks.
  2. I've been having a parsing issue on one of the headers created by one of my mailhosts for a month now, which is preventing reporting of any spam. The only thing that has changed is that now the spam reports are directed to the SpamCop "bad reports" address. How do you reach any SpamCop deputies? I tried the address but there was no response. Adding comments to the reports directed to Bad Reports doesn't seem to help. Does anyone see these?
  3. Not sure if this is the right forum... In, the parser analyzes this header: Received: from by (Oracle Communications Messaging Server 64bit (built Jun 7 2017)) id <> for x (ORCPT x); Sun, 30 Jul 2017 13:14:47 +0000 (GMT) as: received mail from sending system That is, it thinks the Oracle Communications Server version is an IP address. This then fails the mailhost validation, but I'd think this is a parser issue, not really related to mailhosts.
  4. How do you add mailhosts when your email address domain is actually hosted on Office 365? For example, my email address is But mail sent to this address (via actually is rerouted from via some other domains and eventually to an Exchange server at When I try the mailhost configuration, it fails with error "The email sample you submitted for appears to traverse more than one domain. Please ensure that you configure each mailhost individually and in order." This is is true, but I there's nothing I can do about that. I can't configure because I don't have an email address. And there is no way for me to receive email without it being forwarded along the server chain.
  5. At what address? I tried both and, with no response. Mail address given in the mailhost pinned instructions ( bounces with "User doesn't exist".
  6. Currently the site does not use https. This means that if you login to SpamCop from the login form (, the no-cookie alternate login (e.g. or using the login button on any page, your userid and password are passed in the clear. This in itself is a security exposure, but it is much worse if you have an email account, because then your login is your email account userid and password. So even if you are careful to always change the webmail login to https, and to use SSL from other mail clients, you're still giving up the email credentials anytime you login to the SpamCop site (such as for reporting via the Held Mail interface). Note that the site also needs to use HTTPS when it passes the cookies, or some other means of spoiling session cookie replay attacks. I tried changing to It does present a certificate but it is invalid, and if you accept it it then says the service is down. This needs to be fixed!
  7. I need to get a mailhost issue fixed, that is blocking reporting of all spam. But messages to service[at] bounce, and there was no response to messages to service[at] or deputies[at] So now what?
  8. I just re-sent, using a different SMTP server. I've learned before that sending spam submissions through Apple's (iCloud/MobileMe/ SMTP server doesn't work; it thinks I'm sending spam and silently eats the message. I reported it to Apple, telling them they need to whitelist email going to SpamCop. But they never fixed it, so I know to route all the spam submissions through a different provider. So now it appears it thinks a mailhost problem report is also spam. Arrgh.
  9. Is there a new procedure for reporting mailhost issues? A message I sent on 8/3 to service[at] bounced ("User doesn't exist"). I resent it to service[at], which worked previously. That didn't bounce but there has been no reply.
  10. Sent to deputies, they said that they were having temporary mail issues at the service[at] addresses. So they're still good.
  11. Today I forwarded (as attachment) spam to my personal spam submission address, but it went into a black hole: nothing was received back from the SpamCop AutoResponder, and it never showed up on the Report spam page. I tried it twice, on completely different spam, with same no-result. This used to work, as of October 3rd. Is it just me or is this a widespread problem?
  12. Spoke too soon. I tried doing a submission while also CC'ing myself, and I'm not getting that either. Now I'm really confused. Here's the results: 1. Submitted to SpamCop from FastMail via FastMail webmail through Apple's iCloud SMTP: SpamCop never received, no response. 2. Submitted to SC from desktop via iCloud SMTP: SC never received, no response 3. Submitted to SC from desktop via iCloud with CC of FastMail address: SC never received, and I didn't get the CC either 4. Submitted to SC from desktop via FastMail SMTP with CC of FastMail address: SC never received and I didn't get the CC and yet, all other email I send, including some test messages to these addresses, are working fine. This doesn't make any sense. It doesn't seem to be the SMTP server filtering it, because I tried two servers. It can't be FastMail filtering the response, because the Report link never activates, showing that SC isn't getting it. But then why don't I get the CC? It can't be local software blocking it, because FastMail webmail didn't work on a completely different machine. ... more testing ... OK, I think I'm getting blocked by two different SMTP servers, in two different ways: 1. I think the iCloud SMTP server thinks my SpamCop mail submission is spam, and is dropping it on the send. 2. I think the FastMail SMTP server is blocking any mail sent "From" a different address; meaning it is rejecting it because I was sending it from my iCloud address. I finally got it to work by using FastMail SMTP and sending from a Fast Mail address. WHAT A PAIN. This is exactly why it was much simpler to use submit spam reports from the SpamCop email system.
  13. I meant, none of the steps were a match, so yes, I'll need to report it.
  14. Several links now just result in "Unknown action": Past Reports ( Preferences > Report Handling Options ( Preferences > Add Fuel ( Is this a general issue, or is it related to the recent account changes? I'm wondering why the previous SpamCop Email subscribers are even seeing the Add Fuel item; I thought we were supposed to still have premium account access.
  15. In Word, replace all " ^p" with "^p". That removes one trailing space. Keep hitting replace all until Word says it can't find anything more to replace.
  16. Here's one way to add the comma, in Excel:Add a formula to the cell adjacent to your first whitelist entry: =A1&"," Fill that forumula down the column to the end of your list. (Or just double-click the fill handle; I learned that trick last week.) Now we've got the commas appended, but they are in a formula. We want to save only one column in the .CSV; we can't get rid of the column without the commas because it will break the formula. So select the column with the commas, and then paste it elsewhere, but paste as Values Only. Now you can delete the other columns, and save as .csv. The method in Word would be to first get the addresses out of the table, and then replace all ^p with ,^p.
  17. Copy the column in Word, paste into Excel, save as .CSV. It also works to paste the table from the whitelist page directly into Excel.
  18. I tried downloading the range of pages with curl, but couldn't get it to authenticate. Anyway, I decided to just rebuild the whitelist on the new email system ( as needed. What is needed in the whitelist depends on how aggressive (and prone to incorrect classification) the email provider's filters are. So far FastMail has only been wrong once.
  19. My solution for capturing the list was:Select the table on the web page. It will also select the Delete column, but that's OK. Copy Paste into a Word document. It will paste it as a table. Repeat for the rest of the whitelist pages. Now in the Word document you can select just the first column, and copy and paste it elsewhere as straight text.
  20. It depends on what particular thing caused each mail to be held today. For example, today mail may be caught by:SpamAssassin score exceeding limit Personal blacklist set in SpamCop email options SpamCop blacklist Other blacklists selected in the SpamCop email options (e.g. Spamhaus SBL/XBL/PBL, Composite Blocking List) Country source of email, selected in the SpamCop email options (South Korea, China, Nigeria, Argentina, and/or Brazil) Greylisting The personal blacklist is definitely no more. Notice that the Cisco Reputation Score is not in the current list. But one or more of the existing RBLs may be an input into the reputation score. SpamAssassin wouldn't be used with its current settings; it gets too many false positives. So... Cisco is not going to hold anything. Some of your current held messages will probably be blocked, but not all. Since they don't have a held mail, they can only block was it 100% certain to be spam.
  21. POP/IMAP access is $50/year.
  22. I'm wondering how this will affect the SpamCop block list? AFAIK, the source for the SBL is a) mail caught by spam traps, submissions through the SpamCop reporting system, and c) other mail systems & ISPs had the option of contributing to the list. Submissions to the reporting system come from a) SpamCop email subscribers who use the various methods of submitting spam (e.g. quick report from webmail, reporting held mail, etc.), Paid SpamCop reporting system subscribers who don't have SpamCop email, and c) users of the free reporting service. When the email system goes away the number of those users who still report is likely to drop. How much no one knows. To 10%? 5%? So the question is, what percentage of the total spam reports came from email subscribers? Is it a large portion? Or is it small compared to the spam traps and other reporting sources?
  23. Regarding announcement of end of SpamCopy Email... I hope the people compaining about the outages didn't ruin it for the rest of us. It says that " will be forwarded to your specified email address after spam filtering by SpamCop." How will filtering work? Will there still be a "held email" at SpamCop, but only accessible from the Held Email page? The change may not be a hardship for users who use SpamCop as their primary email address. But what about those of us that have all of our "public" email addresses forwarded to SpamCop? We can't forward from SpamCop to one of the other email systems and still have email from that system filtered. This is exacerbated when the most capable other email system is also the one that is the primary public address. What about the account billing? Will users receive prorated refunds? (In my case my account expires 3 days before SpamCop ends. I suppose I shouldn't renew!) SpamCop email system users received unlimited reporting credits. How will reporting work now? How much does the reporting system cost? The benefit of using SpamCop email was it was really easy to move undetected spam into the reporting system, without any problems with the web form (which truncates) or forwarding (which changes the email). And the SpamCop email system gave fine control over which blacklists were used, the sensitivity of SpamAssassin, and provided a whitelist. None of my other email accounts have these features; they just have let you turn their spam filter on or off. We need to start a topic to discuss alternative systems that provide the most value, especially for users who valued the features SpamCop provided. I presume this is no longer a taboo topic.