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InvisiBill

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  1. I think there was a misunderstanding here. A lot of my comments were general information for anyone who happens to read this thread, nothing against you personally. I am completely agreeing with you that if Cloudflare is proxying material that they have been properly informed violates some law, they need to stop or face the consequences. However, Cloudflare doesn't have access to the original source of the material. I've seen this mentioned in the statements they've made when people have accused them of things before (implying there are a decent number of people who don't understand this), and it's completely true. Just like Google can remove the search results but has no access to the actual website, Cloudflare can remove the proxying functions spreading that website out, but they have no ability to do anything with the original server (since it's someone else's property). I'm not suggesting transactional immunity, I'm just pointing out that Cloudflare can only change things in their own systems, not in their customers' completely independent systems. And just to explicitly state it, the original copy still being there is not a valid excuse for Cloudflare to not terminate their proxying service either. I also wasn't trying to say that you shouldn't attempt a legal fight over this. I was simply pointing out that there are a lot of things that make these cases very difficult to win. The CAN-spam Act was passed 13 years ago. In the first 5 years spam was explicitly illegal, it actually increased 10-fold. I wish more spam and online fraud would get prosecuted, but we seem to have gotten the short end of the stick here. Unfortunately, it's much easier to steal resources and abuse others online than it is to track those people down and make them face the consequences. At least in this case, it's an established business and not some random spammer hiding in a shady country somewhere, so it's a much more solid target. I genuinely wish you luck in this battle, and hope you succeed in stopping blatantly criminal actions. I don't personally have the resources for legal fights, so I just stick to helping people on the technical side of things.
  2. Cloudflare is 100% correct that they don't have any access to the customer's content. They're simply a middleman handing things back and forth. You have just as much access to the original content as they do. However, as a middleman proxying things back and forth, Cloudflare is completely in control of handing that content back and forth through their own systems. That's their entire point of existing. They absolutely cannot be expected to remove the original content, as it's entirely someone else's system. They absolutely should be expected to stop proxying content when notified that it's illegal. Google can't take down the actual sites listed in their search results (because it's someone else's system), but they are expected to remove links from their own system which point to those systems. I see no reason why Cloudflare should be treated any differently. Caveats: You telling them that you don't like something doesn't make it illegal and/or necessary for them to remove it. Laws are complex. Even if there is some allegedly illegal content, there are procedures to be followed in dealing with it. Laws frequently lag behind technology. Even if something is illegal offline (and should be elsewhere according to common sense), it may not be illegal online due to technicalities in laws. The anonymity of the internet, its international nature, and the technological cluelessness of our lawmakers all contribute to making legal fights against these sorts of things very difficult. I'm not in any way qualified to give you legal advice, but I wish you luck in fighting against those who enable spam and other fraud.
  3. No it doesn't. You can find the tracking URL of past reports by viewing the report in your history and clicking the "Parse" link at the top. No, we can't. We need the tracking URL.
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