Hey crew, sorry if this is the wrong forum, I'm not super proficient with technology and there's all sorts of words that get thrown around, but here goes.
I was using the all-in-one submission form to send reports from Outlook by doing the "view message source" thing, copying, and pasting. Bonza, worked a treat. Now there has been an update to the Outlook...look, and when I go through this process 2 things happen:
1. Doing 'select all' hotkey not only selects the message source code, but also the background of the page. Not a big deal, I can manually select all in about half a second; but...
2. When I paste it into the all-in-one box, an error shows saying it cannot 'parse' the header (whatever that means). I clicked on the view more information, and it showed how the 'Received from...' should be broken into two lines, or be properly indented or some such, but I don't know how to make this happen. It tells you to download workarounds or add ons, but the most recent is 2016 that I could see. Saving as an attachment and sending doesn't work...can someone describe in layman's terms what I am meant to do?