Firefly

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About Firefly

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  1. I received today the following message, which appears to be authentic, but there's nothing about it in this forum (that I can see) nor on the Spamcop web site. Is this for real? It's not surprising if it is. First of all, thank you for using SpamCop Email! We want to announce some important changes that will affect how you use your SpamCop Email account. For over 12 years, Corporate Email Services has been partnering with SpamCop to provide webmail service with spam filtering via the SpamCop Email System for our users. Back then, spam filtering was rare. We heard story after story about how our service rescued people from unfiltered email. Nowadays, webmail service with spam filtering has become the norm in the general public. As such, the need for the webmail service with SpamCop filtered email has decreased. Due to these reasons, we have decided to retire the SpamCop Email System and its webmail service; while SpamCop will continue to focus on providing the World's best spam reporting platform and blacklist for the community. As of September 30, 2014 (Tuesday) 6pm ET, the current SpamCop Email service will be converted to email forwarding-only with spam filtered by SpamCop for all existing SpamCop Email users. Namely, all email received at a spamcop.net, cesmail.net, or cqmail.net address will be forwarded to your specified email address after spam filtering by SpamCop. You will be able to continue to use your email addresses like before, but you will need to read the email on your designated email account, instead of the SpamCop Email System webmail interface (https://webmail.spamcop.net). If you are already forwarding your email elsewhere, it will continue to work just like before. If your email program is set to download your email from the SpamCop system, after you start forwarding your email elsewhere, you will need to update your email program to download from there. SpamCop will no longer provide IMAP or POP service. Please be informed that you will continue to be able to submit spam to SpamCop via the "Report spam" feature on spamcop.net, or forward your spam using your dedicated spam submission address shown on your SpamCop reporting account. Indeed, you are highly encouraged to do so as your spam report will not only help improve spam filtering for your email; it also helps SpamCop to fight spam for the World! In the meantime, it is important for you to set up a forwarding address on your SpamCop Email account by September 30, 2014 (Tuesday) 6pm ET. Otherwise, any email sent to your spamcop.net, cesmail.net, or cqmail.net address will be dropped and not be delivered. To register a forwarding address, please login via https://webmail.spamcop.net; click "Options" > "SpamCop Tools". If you have any further questions or concerns, please send them to questions[at]spamcop.net
  2. "competitor"? Really? In any event, it seems that this forum is the only resource CES is providing at this point.
  3. Gmail is really quite good, perhaps a bit overeager to classify messages as spam that aren't, but it's easy to deal with that.
  4. Several days later - no reply, and the certificate is still expired. I think this is a sign that I should move off of CESmail entirely.
  5. I used the contact form to report the problem. I'm disappointed that this sort of issue keeps coming up - it tells me that CES is on autopilot.
  6. The SSL certificate for https://mail.spamcop.net expired May 30. If you renew services with a PayPal payment, you are redirected to such a page.
  7. Odd - I saw it at work, but not at home. Maybe it was cached.
  8. In my browser (Firefox), I saw only a brief flash of the "broken image" logo and then just the blue background. But I see a logo image is back (a bit different from what was there before, I think, but it will do.)
  9. A silly thing, perhaps, but on the Spamcop reporting subsite, the Spamcop logo image, /images/05logo.png, is not found on the server, resulting in the logo not being shown.
  10. It appears that this is again (still?) a problem today: The reason for the problem: 5.1.0 - Unknown address error 550-"SC-001 (BAY0-MC4-F20) Unfortunately, messages from 216.154.195.49 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."
  11. I wish this email had been worded better, or sent only to those without CESmail service. I had interpreted it as $15 credit towards future CESmail service but I knew of no way to see any kind of "balance" on my account. I also noticed, for the first time, the "You have 15.7M bytes available." and I had no idea what that was about. (Hint - this should not be displayed for CESmail members.) I worried that it might be some sort of limit on the amount of mail in my mailbox. Thanks for the explanation.
  12. It will probably be 12-24 hours before mail sent today shows up.
  13. Webmail is back!
  14. Email actually received will be there when the service comes back. Email in flight will usually get retried - assuming that the sender gets an error due to the outage. You will probably not lose anything, but it may be some hours before things get caught up. My advice is to redirect your mail now if you can, and worry about mail sent earlier once the system is up.
  15. Unfortunately, DNS issues can sometimes take days to resolve - even if they fix the problem at the DNS host, the information has to propagate. However, my guess is that the problem is for some specific hostname that the email service uses to access its database, so it might be resolved more quickly. (Then again, if that was indeed the problem, they could get the service back online quickly by using the IP address.) As for what to do - I will tell you what I am doing, which is switching to Gmail. I don't particularly like this as a solution, because I dislike Google having access to so much of mine, but it works. Google offers "Google Apps" (including Gmail) for your domain for free, up to 10 users. I've been a Spamcop paying customer for many, many years, but I see how the service has slid since the Ironport acquisition.