Jump to content

WebZm

Members
  • Content Count

    8
  • Joined

  • Last visited

Community Reputation

0 Neutral

About WebZm

  • Rank
    Newbie
  1. WebZm

    On Blacklist, need help

    That was it, My original account was an ISP account. I've created a new one and can see the "Add fuel". Thanks,
  2. WebZm

    On Blacklist, need help

    I've been on that page and login into my free account. But when I try to follow the directions: "To upgrade to a premium SpamCop account, you must first sign up for and verify a free account. Then, from your SpamCop access page, simply click on the "Preferences" link and "Add Fuel" to your account. " I cannot find "Add Fuel" on the page. I've even searched the page with the "find" in IE to make sure I was not missing the words. I did send a message off to the deputies to get more info if they will send it. Thanks.
  3. WebZm

    On Blacklist, need help

    Hi Jeff - Internap usually automatically forwards me any complaints they recieve, but I called them and they say they have not received any in the past couple of day. Now I am blacklisted again and cannot find out the source. I've deleted the last 2 accounts that have been reported to me for the past couple of weeks. They were deleted when they recieved more then on complain. Also, are you refering to a "Mail" account for $2.00? I'm not finding the signup. $2.00 is more then fair to fid out what is going on and to get unlisted. Hi swingspacers - If something is only being reported to the deputies, then how are we to eliminate the problem? There has to be a effective way for me (and other hosting companies) to get notified of what is putting us on a blacklist. Just blacklisting us will not help us eliminate the account or fix the problem. According to the site report for the IP: Causes of listing: -System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop) -SpamCop users have reported system as a source of spam less than 10 times in the past week While I understand the need to keep the spamtraps as a necessary hidden info, isn't there a way to get the address it was sent from? I will look around some more to see if I can find which account will give me access to the reports. Thanks,
  4. WebZm

    On Blacklist, need help

    I got added to the 3rd party notification Now, today, I've gotten 3 alerts. Apparently the people submitting the alerts didn't allow 3rd party notification, and I have received nothing from Internap. Is there something I can join to get access to the notifications? I just want to be able to head off problems before they get my servers in trouble. Thanks Again.
  5. WebZm

    On Blacklist, need help

    Well, some reporting is better then none. I've sent off request to be added as 3rd party. Again, thanks to everyone for help. Cheers,
  6. WebZm

    On Blacklist, need help

    Hey, thanks to everyone for the help. I will send messages to the addresses suggested to try to get in the third-party notification. Also Steve, where did you get the information about "NEW Instant Kava Powder" This is one of my reseller client's and we have now removed the account. I only 1 notice from Internap so was unaware of more then one. How do I go about finding that information when we are researching why we are blocked? This way I can spot problems and deal with them after I get that alert. Many Thanks to everyone. Cheers,
  7. WebZm

    On Blacklist, need help

    The IP that was blocked was 64.94.102.5. The message that one of my clients brought to my attention was: Hi. This is the qmail-send program at bouncehost. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <XXXXXX[at]buteykoabc.com>: 67.19.161.34 does not like recipient. Remote host said: 550-Message rejected because mail.zeonhost.com [64.94.102.5]:33978 is 550-blacklisted at bl.spamcop.net see Blocked - see 550 http://www.spamcop.net/bl.shtml?64.94.102.5 Giving up on 67.19.161.34. I've read thru the 'why am I blocked' but what I'm trying to find is if it's a message or messages I have not gotten notices about. I never get sent messages directly from SPAMCOP. They usually notify my provider and they forward it to me. I would prefer that SPAMCOP sends the messages to me directly. I found and signed up for the "Alert" which says only "IPs reported in past hour:64.94.102.5" but does not give any details about the message. Is there a way I can make sure I get notified? Regarding the 48 hour, I understand that. The problem is that the message were continuing to be sent by that other company. They have effectively put my client out of business as his site was his means of income. They took a week and an half to return my client's messages to stop. It was my client's bad choice to us them, but I was still getting forwarded complaints about it till about 3 days ago. It's the only complains I've gotten from my upstream provider so I have to assume that this is what got me blocked, even though I killed the account. The marketing company continued to send mail. Thanks for you help.
  8. Hello everyone, I have found myself on the blacklist, but I cannot find where to see the message(s) that have put me on that list. I close accounts that are reported more them one message of spam. I suspect that is a series of complaints I have continued to recieve even though I have shut of the site weeks ago. The client hired a Marketing company that did a spam listing of their site. They sent the messages using their own servers so they were not run thru my mail server. I shut off the site but still have recieved complaints for several weeks. My concern is that mail mail server was listed even though my mail server was not the one sending the messages. Please help me find where I can see the message that was the reason for the black list. Thanks, WebZm Edit --- Sorry, i posted this in the wrong subject. Can one of the moderators move it for me? Thanks.
×