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Richard Hole

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About Richard Hole

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  1. Richard Hole

    Information to report.

    Hi What is the exact URL of the “How to use” tutoruals you mentioned.? All the links at http://forum.spamcop.net/forums/index.php?showtopic=2238 would take many days to study and read properly. I read about about SCBL in the FAQ that you said to read. I also read the links at http://members.spamcop.net/fom-serve/cache/1.html and http://members.spamcop.net/help.shtml My webmail is at http://webmail.truesolutions.info/ . I do not know the name of it or the company that produced it. My host put it on there. Also I have a question. I did read the following at http://www.spamhaus.org/faq/answers.lasso?...ric%20Questions that stated the below: “The only public DNSBL system you can currently report spam to is SpamCop. You can also report your spam (by forwarding it complete with full headers) to the U.S. government's spam-evidence database run by the FTC at: spam[at]uce.gov “ Does anyone know about sending spam to spam[at]uce.gov? Do you know anyone I could phone to talk me through this because it will be a lot quicker than through the forum? That is the way my web hosts have helped me in the past and it is the quickest way. I had no problems that way. Your help is appreciated, Regards Richard.
  2. Richard Hole

    Information to report.

    Hi, Thanks for your letter. I could probably do it myself with step by step written instructions. However, I am a bit reluctant to do it myself without someone confirming I have done it right first. This is because of the risk involved as I quoted below by my earlier question and the answer I received. Someone said there were prompts to guide you so that it is unlikely to submit your own IP. However, I saw none. Someone else said to just go to your webbased email and forward or redirect the spam to the address SpamCop gave me which I did and there was an error message. Also there is a form on my account at http://members.spamcop.net/ where you can paste the spam message. It has a button on The bottom labeled “Process spam” I am not sure if prompts will appear after I press the button or whether it will submit the report so that I may suffer the below consequences. MY EARLIER QUESTION What is the worst thing that could happen if I did accidentally report myself so that the SpamCop Parsing and Reporting Tool thought my IP address was the address sending out the spam? Could it mean that my IP address could be blacklisted on some servers so that it would reduce the chances of me getting emails through to some servers? ANSWER I RECEIVED. Yes. It could also mean that you could have your MSP, ISP, and/or SpamCop Account warned, suspended, fined, and/or terminated, or that you could be sued for breach of contract. It depends on how the abuse desk and legal personnel at your MSP and ISP feel that day, and how egregious they perceive the violation(s) to be. Also, how long may it take the average internet user to learn and do the submission process? Your help is appreciated, Regards Richard.
  3. Richard Hole

    Information to report.

    Hi, Thanks for your letter. I could still use the SpamCop service if I could have someone talk me through it when setting it up. I find this the best and most efficient way to set up things like that. If someone can give me their phone number it would be appreciated. I also have Yahoo and MSN Messenger and have a microphone if you wish to use that method. If I use the SpamCop service I would like to be sure I use it properly so that no problems are caused. I have a filter on my webbased email and do use it. The problem with filters is that they can also stop genuine email and allow spam through. My host use Spamassassin but it used to also change the subjects of some genuine emails and there was no way to change them back again. This made sorting and searching for the genuine emails difficult. I thought there may be an organization somewhere where even people who are not very knowledgeable on mail servers could forward spam emails on to human beings who could take action. I did read the following at http://www.spamhaus.org/faq/answers.lasso?...ric%20Questions that stated the below: “The only public DNSBL system you can currently report spam to is SpamCop. You can also report your spam (by forwarding it complete with full headers) to the U.S. government's spam-evidence database run by the FTC at: spam[at]uce.gov “ I was not game enough to send any email to spam[at]uce.gov in case they thought it was me sending the spam. I am not sure if anyone knows anything about them or how to use their service. If you do, please let me know. It would be good if there was a service people could report spam to that was no risk to those who reported it and was easy to do for an average Internet user to use or learn how to do. If anyone knows of one, please let me know. Your help is appreciated, Regards Richard.
  4. Richard Hole

    Information to report.

    Hi, Thanks for your letter. I wrote to Don about the email address. I am not sure whether to go ahead with using this service because I am not too knowledgeable about configuring mail servers. If you know any better ways for me to go as asked in the earlier question on the forum please let me know. Your help is appreciated, Regards Richard.
  5. Richard Hole

    Information to report.

    Hi, Thanks for your letter. What would happen if someone “Hijacked my reporting” Could it cause me any harm such as by causing some servers to block emails sent from my truesolutions.info domain in future? Your help is appreciated, Regards Richard.
  6. Richard Hole

    Information to report.

    Hi, I read the page you mentioned and read a lot of the FAQ on the main FAQ page before. I read about SCBL. However I am still not sure if it is a list of IP addresses of the people sending the spam or if it a list of the IP addresses of the good guys that are reporting the spam. The problem is I have not had a lot of experience with servers and that terminology and I am sorry I cannot afford to spend days to study the terms and all the pages which have an enormous number of links. A lot of the information is so hard to understand for someone new. Even if they read it all they would not be able to understand much of it. I am not sure what is the best way to go. It seems as if to be able to use this tool to report spam you need to be very knowledgeable about the information. I don’t want to put myself at risk of having my IP address or email address blacklisted on any servers because email is a very important communication tool for me. I was just hoping to have a service or organization to report any spam that I receive to, by simply forwarding them the spam message or header without any risk to me or my service providers. Do you know who would provide such a service for people who are not that knowlegable about configuring mail servers? A lot of people would like to report spam but are not very knowledgeable so if we could find or start a simple system more people would be interested and more spam would be stopped. I would still be interested in using this service if it is made simpler or if I could ring up someone to talk me through the set up process. I am sorry that I do not know more but I am extremely busy focusing on other things and cannot spend days to learn all these new things at the moment. One thing I would urgently like an answer to is this. Jeff mentioned to email Don if I wanted to change the email address that I report spam to because it may be put on spam lists. Do you know his email address or could someone change the address that I report spam to and delete the old one just in case someone is sending spam to it. Also, what would happen if someone did get that address that I accidentally submitted to the forum and send spam to it? Could it cause me any harm such as by causing some servers to block emails sent from my domain in future? I was just wondering if I should check any blacklists to make sure my IP is not on it because I need reliable email transmission to any server. Your help is appreciated, Regards Richard.
  7. Richard Hole

    Information to report.

    Hi, Thanks for your letters. Someone indicated that the easiest way to report spam was to go into my web based email and forward as an attachment the spam email that I received to the email address I was issued with to report spam to. But would it be safer not to do this and instead paste it into the window on the form at http://members.spamcop.net where there are some prompts and safeguards? The closest FAQ page to the topic that Wazoo mentioned that I could find was at http://members.spamcop.net/fom-serve/cache/290.html It contains links to pages with rather technical information. I am sorry I am not too knowledgeable on these matters and I know a lot of people who are often on the Internet who are a lot less knowledgeable than me on them. Jeff mentioned to email Don if I wanted to change the email address that I report spam to because it may be put on spam lists. Do you know his email address or could someone change the address that I report spam to and delete the old one just in case someone is sending spam to it. Also what would happen if someone did get that address that I accidentally submitted to the forum and send spam to it? Could it cause me any harm such as by causing some servers to block emails sent from my domain in future? I was just wondering if I should check any blacklists to make sure my IP is not on it because I need reliable email transmission to any server. I think you organization is doing a good cause. However, you need to make it simpler for people who are not to knowledgeable about servers. I have some very simple instructions on my website explaining how people should send me email and what subject to use. However, many people do not even follow these simple instructions and don’t read or answer my questions. I am concerned if I refer anyone to your organization that they may fail to understand what to do properly and as a result they may accidentally report their own IP address so that servers get the impression that they are sending the spam. To avoid any risk to new people who join, you could get some volunteers in your organization to check that new members have signed up properly before they can do any submissions. Perhaps the volunteers could do the submissions for them to avoid any risks. In my case most of the spam I receive comes from Yahoo addresses and has similar messages. I have a number of email addresses on the one domain and often get identical messages on the different addresses. Therefore most of the spam I receive may only come from one company so if someone could help me report just one of the spam emails it may solve the problem and save us reporting others. When I joined I thought it would just be a simple matter of signing in and copying and pasting the email headers or the spam email that I receive into the submission window and then sending it without any risk or doing anything else. During the sign in process I was not prompted to the “mailhost configuration process”. However, would I be prompted do all this after I press the “Process spam” button at http://members.spamcop.net/? Sorry to take up so much of your time. I just got very concerned at the risks that were mentioned in some of the posts. I thought the easiest and way to sort this out and save you time would be if I could phone someone who could talk me through the steps as I do the submission process. Is there anyone I could ring and what is their number. I am in Australia but can also ring overseas. I also saw an interesting Four Corners program two days ago about credit card detail and identity theft. Your help is appreciated, Regards Richard.
  8. Richard Hole

    Information to report.

    Hi, Thanks for your letter. So is it true that IF the report I submitted went through my IP address would have been blacklisted on some servers and I would not be able to send my emails through to some servers because they would block my IP address? Is it also true that that simple mistake (that I made as described in the earlier posts) could have caused me to be fined, sued or be banned from using my host at netregistry.net or internet service provider at westnet.com.au? Your help is appreciated, Regards Richard.
  9. Richard Hole

    Information to report.

    Hi, Thanks for your letter. I have spent some time reading through the FAQ. However, there are an enormous amount of links on the page at http://forum.spamcop.net/forums/index.php?showtopic=2238 and I am not sure which is the area I should be looking at. It may take days to read through everything and a lot of the information is not relevant to my situation. Do you have a summary of the most relevant FAQ for my case and if so, where is it? I received an error report that I earlier listed which began with the following 3 lines. “SpamCop encountered errors SpamCop encountered errors while saving spam for processing: Message forwarded in html wrapper.” So are you saying that my IP address has not been reported anywhere for spam because I received an error report, which would mean that my IP address could not have been accidentally reported? I may encourage other people to join this organization if the risks are not too high for them. What is the worst thing that could happen if I did accidentally report myself so that the SpamCop Parsing and Reporting Tool thought my IP address was the address sending out the spam? Could it mean that my IP address could be blacklisted on some servers so that it would reduce the chances of me getting emails through to some servers? Should I change my email address (that I registered with SpamCop when signing up) as soon as possible so I can get a new reporting address that has not been listed on the forum or possibly found by spammers. Your help is appreciated, Regards Richard.
  10. Richard Hole

    Information to report.

    Hi, Sorry if I caused a problem. If I change my email address that I used to join SpamCop is it true that SpamCop will give me a new email address to report spam to and if I do this, is it true that no damage would have been done? Are you saying my email addresses on the domain at truesolutions.info could not be accidentally put on any black lists if I make a mistake and the SpamCop robot thinks it my address is the address causing the spam.? Given what I have done so far, is there any chance that the SpamCop robot may think that any of my truesolutions.info email addresses were the ones sending out the spam. Please note that I own the domain at truesolutions.info. Your help is appreciated, Regards Richard.
  11. Richard Hole

    Information to report.

    Hi, Thanks for your letter. Sorry, I must have accidentally posted my spam reporting email address to the forum when I pasted the error email that bounced back. I hope it is easy enough to change that email address. Should I do it as soon as possible. My webmail is at http://webmail.truesolutions.info/ If you know of anyone using that webmail please let me know because they may know the best way to report spam with that webmail. What do you mean by “If you have started the mailhost process, you should not report spam until the process is completed.”? I quoted a passage that indicated there could be a risk that my email addresses on the truesolutions domain could be read as the address sending out the spam if the submission was done wrong or signed up wrong. Could this happen in my situation and if so what would be the consequences. The last thing I want is for my truesolutions email addresses to get on a blacklist. The email address that I sent the email from to report the spam was also another address than the one I registered with spamcop, although both were on the same domain. The return path is richardhole<at>truesolutions.info which is the address I sent it from while the email address I registered with SpamCop is h<at>truesolutions.info Your help is appreciated, Regards Richard. Moderator edited your email addresses as these forums are scoured by spammers tools.
  12. Richard Hole

    Information to report.

    Hi Thanks for the letter. Could you explain further what you mean. Your help is appreciated, Regards Richard.
  13. Richard Hole

    Information to report.

    Hi I should of also added that I just received the below message to my inbox of the mail account that I redirected the message from. What does this mean? Your help is appreciated, Regards Richard. SpamCop encountered errors SpamCop encountered errors while saving spam for processing: Message forwarded in html wrapper. When forwarding spam, use a MIME attachment or text-type message with the spam enclosed. Do not send spam in HTML format. Sometimes this error is caused by using a "resend" feature to forward spam. HTML spam should be sent in text (source code) format. The email which triggered this auto-response had the following headers: Return-Path: <richardhole[at]truesolutions.info> Received: from sc-smtp1.eq.ironport.com (sc-smtp1.eq.ironport.com [192.168.18.81]) by sc-app1.eq.ironport.com (Postfix) with ESMTP id 90704A67A4B for <submit.nkynsbzimcyxrqgz[at]spam.spamcop.net>; Sun, 14 Aug 2005 22:29:26 -0700 (PDT) Received: from webmail.servers.netregistry.net (202.124.241.180) by sc-smtp1.eq.ironport.com with ESMTP; 14 Aug 2005 22:29:26 -0700 Received: from localhost ([127.0.0.1]) by webmail.netregistry.net with esmtp (Exim 3.35 #1 (Debian)) id 1E4XY2-0001FB-00 for <submit.NkynSBziMCyXRqGz[at]spam.spamcop.net>; Mon, 15 Aug 2005 15:30:10 +1000 Received: from [85.206.68.26] (helo=localhost) by mx-3.servers.netregistry.net protocol: smtp (Exim 4.50 #1 (Debian)) id 1E0QmP-0001Lp-N9 for <tolga[at]truesolutions.info>; Thu, 04 Aug 2005 07:28:05 +1000 Date: Mon, 05 Oct 2020 00:22:06 +0100 From: "Horowitz" <fisch[at]yahoo.com> To: <tolga[at]truesolutions.info> Subject: She wants a better sex? All you need's here! Message-ID: <002b01c54b50$10e49590$de01a8c0[at]mmwedw> MIME-Version: 1.0 X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2900.2180 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 Content-Type: text/html Resent-Date: Mon, 15 Aug 2005 15:30:09 +1000 Resent-From: richardhole[at]truesolutions.info Resent-To: submit.NkynSBziMCyXRqGz[at]spam.spamcop.net Resent-Message-ID: <1124083809.43002861ba943[at]webmail.netregistry.net>
  14. Richard Hole

    Information to report.

    Hi, Thanks for your letters. I just redirected one spam message from my webmail by pressing the “Redirect” button and sending the spam message to the email address listed at http://members.spamcop.net/? A few minutes later I logged back into my account at http://members.spamcop.net/ to see if there was a record of the message being processed. I then clicked on “Past Reports” and “View recent report” but it said there was nothing found. What buttons do I click on to find out if the report was successful and how long should I wait after submitting the report? When I clicked on another button I saw the below message. Was I supposed to enter my email account that I receive email at (and redirected the message from) somewhere? If so, I have not done it and did not know you had to do this. I hope I have not accidentally reported my own address as a spam address and caused it to get blacklisted. “Warning: If you use this new system, you must complete the configuration process for all accounts where you receive spam. If you fail to complete the configuration for one of your legitimate mail hosts, you may cause SpamCop to attribute spam to it. Once you begin the migration process, do not report any more spam until it is complete. For now, there is an option to revert away from this new system. However, users are urged to try the new system and post problems in the forum rather than reverting. At least, do not do both - reverting your account will make it more difficult for us to diagnose problems.” Your help is appreciated, Regards Richard.
  15. Richard Hole

    Information to report.

    Hi Thanks for your letter. I do have an option to forward an email from my web based email. The button is just labeled “Forward”. I assume that would be the same as "forward as an attachment" because I have never seen a button labeled "forward as an attachment" and also when you forward an email I thought the entire content was sent. Are you saying it should work well if I just click “Forward” and send the spam message to the address listed at http://members.spamcop.net/? Other buttons on my webmail include “Redirect” and “Save as” Also, what is the difference between selecting “FASTREPLY” AND “ADDREPLY” in the forum and is there an advantage? I could not see anything about it in FAQ. Your help is appreciated, Regards Richard.
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