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Sarah

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About Sarah

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  1. Oh ok, thanks - think I'll try that in the morning then - 3.00am combined with my complete lack of know-how will get me in trouble otherwise....
  2. I'm a bit technologically challenged - how would I go about doing that?
  3. Well that resulted in a reply from the same "customer service" dummies I was speaking to before... I'm now on form email response #3. Exact c&p's of the previous correspondence. Guess my spam reporting days are over.
  4. Ok thanks, I've replied to the bounce - I'll see what happens....
  5. Thanks so much for the replies! To clarify, I don't know what you call the "account" I have here, I just filled in my email address and received a spamcop submit address to which I forward my spam emails. What I'm trying to say is that I don't have a spamcop email account and as far as I know my email does not pass through spamcops servers. The canned response above from Freeserve is roughly the 15th I have received from them, all other "solutions" having been discounted. They've now sent that last one in answer to my last 3 emails - they've given up. As far as viruses are concerned, I have Grisoft AVG set to update and scan daily, as a backup I have run Trend Micro's online scan and I also have a firewall. The messages I am trying to forward have no attachment visible in either the normal view or the message source. I have web based email accounts with Yahoo and Hotmail and have tested by sending test emails as attachments to those accounts, as well as to friends' ISP accounts. All bounced. I can however forward emails as attachments from those accounts to my Freeserve account with no problem, but I'm not sure what file extension they are using (are there more than just .eml ones?) Greenlady mentioned that something in my message or signature may be being detected as a virus. The messages I sent as test emails contained a variety of innocent phrases but my AV does certify my outgoing mail virus free by way of a signature. I stopped it certifying but the emails still bounce. I just did a simple test by sending a completely blank email to myself (freeserve to freeserve) in plain text. It got through and I checked the message source for anything attaching and there was nothing. I then forwarded that same message as an attachment to myself at freeserve and Yahoo - both bounced. The message source of the bounce shows that again, nothing has attached itself to the message. I just don't see how this can be anyones fault but Freeserve, but I also don't understand why I seem to be the only one. Jeff, thanks for your reply on my other thread (sorry, I couldn't find it when I started this one) I see that there are workarounds but they are very much more fiddley that just hitting a button which is why I'd like to get to the bottom of this. It also annoys me that Freeserve seem content to just blame this on Spamcop when it appears to me that you are not the problem. My experience of Freeserve telephone support is that it is worse than useless but I will try to call them today. In the past when I have had problems I have ended up speaking to someone who sounds like a 13 year old reading from an idiot card.
  6. Hi, sorry if this is long but I'm just totally at the end of my tether with my ISP, UK based Freeserve. I use OE 6 to forward spam emails as attachments to Spamcop free reporting service. I receive about 10 a day and have always forwarded them that way. A couple of weeks ago, the 11 I sent all bounced with the following message and so has every one I've tried to send since: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: submit.CNq0xxxxxxxxxMSn[at]spam.spamcop.net This message has been rejected because it has an apparently executable attachment "Re_ I didn't feel good last week wks u i iccphvfww.eml" This is a virus prevention measure. If you meant to send this file then please package it up as a zip file and resend it. If you did not send this message originally it is likely that a virus falsely used your address. I asked about this here and Jeff said that it seemed likely that Freeserve are bouncing my emails because they have tagged all .eml extensions as viruses. Well to cut a very long story short, I have been battling with them ever since. This is their latest idea about what the problem is: I just don't see how that can be the answer. This only happens with emails that have emails as attachments - all others get through. It happens no matter where or to whom I send them, anywhere in the world, to any ISP recipient. I cannot even forward an email as an attachment to myself. I do not have an account with spamcop or any other anti-spam organisation and I definately do not have a virus. I have checked and re-checked the emails themselves for anything that might be attaching to them and there is nothing. Here are the headers of the bounces: Return-Path: <> Received: from mwinf3204.me.freeserve.com (mwinf3204.me.freeserve.com) by mwinb3101 (SMTP Server) with LMTP; Sun, 29 Feb 2004 02:44:18 +0100 X-Sieve: Server Sieve 2.2 Received: from cmailm3.svr.pol.co.uk (cmailm3.svr.pol.co.uk [195.92.193.19]) by mwinf3204.me.freeserve.com (SMTP Server) with ESMTP id 677751800089 for <xxxxxx[at]xxxxxxxxx.fsnet.co.uk>; Sun, 29 Feb 2004 02:44:18 +0100 (CET) Received: from exim by cmailm3.svr.pol.co.uk with local (Exim 4.14) id 1AxG0A-0005CI-93 for xxxxxx[at]xxxxxxxxx.fsnet.co.uk; Sun, 29 Feb 2004 01:44:18 +0000 X-Failed-Recipients: submit.CNqxxxxxxxxKSMSn[at]spam.spamcop.net From: Mail Delivery System <Mailer-Daemon[at]mailcore.pol.net.uk> To: xxxxxx[at]xxxxxxxxx.fsnet.co.uk Subject: Mail delivery failed: returning message to sender Message-Id: <E1AxG0A-0005CI-93.2004-02-29-01-44-18[at]cmailm3.svr.pol.co.uk> Date: Sun, 29 Feb 2004 01:44:18 +0000 Envelope-to: xxxxxx[at]xxxxxxxxxxx.fsnet.co.uk Can anyone please tell me what is going on here?
  7. Sarah

    Why did this happen?

    Well that's worrying, my ISP is Freeserve - probably the largest provider in the UK (and the deafest). It worked fine up until this morning, it couldn't be anything in my settings could it? I just tried to send various emails as attachments to myself at various addresses including Yahoo, all bounced.
  8. I just submitted 11 spam emails via the free reporting system and all of them bounced back undeliverable with the following message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: submit.xxxxxxxxxxxxxxxxxxx[at]spam.spamcop.net This message has been rejected because it has an apparently executable attachment "__SPAM_ Re_ i want to tell you somethin' j jnl away.eml" This is a virus prevention measure. If you meant to send this file then please package it up as a zip file and resend it. If you did not send this message originally it is likely that a virus falsely used your address. The attachment is the email itself - it doesn't contain any further attachments. I use OE 6 and simply sent them by clicking "forward as attachment" like I always do. Is it me or is there a glitch?
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