My name is Andre, I'm from a Brazilian magazine called TN Petroleo.
I have been attempting to reach many of our clients and my mails bounce back, saying we have been black listed.
I think I know why that can have happened, but let me explain the situation. In our websites ( www.tnpetroleo.com.br and www.tbpetroleum.com.br ) we provide a service to our costumers that is a digital newsletter with news on the oil market and financial data. We send the newsletter twice a week, every monday and thursday.
To send the newsletter we use Outlook Express. We copy all e-mail adresses in CCO and send it. That might be the problem, but we don't know how to send the newsletter using other system, that wouldn't report us automatically as spammers.
I'd like to add that every single person that receives the newsletter have ASKED to be added to the list, and once one of our clients wish to unsubscribe, we do not send them the newsletter ever again. We respect our clients' privacy.
Now, I know we may have to prove our situation, so how can I do it? If it involves lots of technical details... well, we don't have an IT professional here, unfortunately, do you'd have to guide us.
Please unlist us. Today I was trying to contact new clients and had to ask their local subsidiaries to forward the e-mail to Houston, since I couldn't reach them. That's very embarassing.