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waynem

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About waynem

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  1. Thanks to everyone for the suggestions! We use Exclaimer and the previous version did not provide this functionality, but the newer version now installed appears to have the ability to catch flagged words in the subject of an outgoing message and do something with it. I will be looking into this today.
  2. Welcome to the hell of your typical fortune 1000 IT Mail admin. If I suggested this to my management they would laugh in my face and rightly so. Execs don't give a fig about IT concerns, they cannot survive without the ability to auto-notify when they are traveling or out or wherever. Can you imagine suggesting to our CEO to call the 5000 people on the contact list when out of the office? This needs to be fixed from the back end, not by taking away a very real and useful tool. I will present some ideas to management that involve preventing mail items tagged as spam from leaving our mail servers. First I have to come up with something that is going to be invisible to the end users. I don't support spam of any type, but punishing the end users isn't the right solution. Does spamcop offer a whitelist feature we can suggest our business partners place us on? Right now all I can suggest to them is to turn off spam cop to let our business e-mails pass through. Thanks for all the help. Wish this was an easier battle, but we are caught between the spammers and the fussy execs. No win situation for the guys in the middle!
  3. OK, let me make sure I understand why this is happening. Our employees put on out of office messages to auto respond to e-mails. We also use a mail delivery service, but instead of blocking spam our preference is to tag and deliver, and a client rule sticks the tagged e-mail into a spam bucket in outlook. Are these spam messages triggering an auto-reply to a spam cop trap? Since they are coming from forged addresses, the reply would indeed go back to an address that never sent the spam. However, have you any idea how impossible it would be for me to approach management and suggest people stop using out of office messages? Please confirm I understand this correctly, and that the mx record message was a red herring of sorts. Perhaps we can figure out a way to filter any outbound mail that has been tagged as spam. Thanks, Wayne
  4. Here is our block message: "38.112.183.115 listed in bl.spamcop.net (127.0.0.2) If there are no reports of ongoing objectionable email from this system it will be delisted automatically in approximately 14 hours. Causes of listing System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop) Automatic delisting If you are the administrator of nywhost.harpercollins.com and you are sure it will not be the subject of any more reports of spam, you may cause the system to be delisted without waiting for us to review the issue. You may only do this once per IP! So please be sure that the problem is really and truly resolved. If you delist your system and we get more spam reports about it, you will not be allowed to expedite delisting again. Delisting normally occurs 24 hours after spam reports have ceased. You must be able to receive mail at one of the addresses below. Until you have received and confirmed your request, it will not take effect. Looking for potential administrative email addresses for 38.112.183.115: cannot find an mx for nywhost.harpercollins.com 206.16.192.227 is an mx ( 10 ) for harpercollins.com" Can someone please explain why this happened and what steps we need to take to prevent it from happening again? We aren't going to add an mx record for every outbound mail portal in our company. Thanks!
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