Thank you for your comments.
I can assure you, I am not someone blowing off steam. It is true that I do not know all the details of how spamcop works. I do not need to know. I just know it is blocking email that should go through. Again, spamcop can blame the end users, or take the responsibiltity to do what is right and find a way to stop spam while correcting the false positives it is generating. You can not place the responsibility on the average end user. They just want the spam to stop, but eventually they will decide that the complaints from their customers are far more serious and then they will have a decision to make.
Here is the latest complaint we received just a few hours ago. I kept the domains in the message, but hide the users personal email addresses. [We do not need any spammers to get their addresses.]
> 22.214.171.124 does not like recipient.
> Remote host said: 550 Rule imposed as known_user[at]zeffertandgold.com is
> blacklisted on SpamCop (see www.spamcop.net)
> Giving up on 126.96.36.199.
> --- Below this line is a copy of the message.
> Return-Path: <known_user[at]zeffertandgold.com>
> Received: from mx31.bcrtfl01.us.mxservers.net (188.8.131.52)
> by mail01h.rapidsite.net (RS ver 1.0.95vs) with SMTP id 1-0648314771
> for <known_user[at]libertytravel.com>; Thu, 19 Jan 2006 10:33:01 -0500 (EST)
> Received: from www.zeffertandgold.com [184.108.40.206] (EHLO
> by mx31.bcrtfl01.us.mxservers.net (mxl_mta-1.3.8-10p4) with ESMTP id
> Thu, 19 Jan 2006 09:32:56 -0500 (EST)
Ok, your going to find that their email server appears on the blacklist. That information to my clients is useless. Yes, I understand that they will be removed from the blacklist within 24 hours of the last reported spam. The fact remains, they did not send spam and they should not be on the blacklist.
You are also going to say, they are on a share hosting server. Yes they are. So is about 90% of all small and medium size businesses.
You are also going to say they didn't send the spam but someone else on their shared hosting sent it. But...why is the innocent being penalized?
Again, not blowing off more steam, just relating my experience with spamcop.