we have a problem with one of our partners, to whom we cannot write an email. Now the emails are returned to us with this message:
SMTP error from remote mail server after RCPT TO:<email@example.com>: host mail.xxxx.xx [xxx.xxx.xxx.xxx]: 550 5.7.0 Your server IP address is in the SpamCop database, bye
I have verified all our IP addresses against your database, but all of them are not in the blocked list. For security reasons, I did not enter our IP addresses here.
I wanted to log in, but I can't reset my password because I don't see the captcha code.
So please help solve our problem. I have no problem requesting removal from the database, but according to your website we are not even there ...
So now I don't know much what to do.