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turetzsr

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Everything posted by turetzsr

  1. turetzsr

    [Resolved] Other email addresses

    ...You can't do that the way you were but there's the 88487[/snapback] non-Fuel users' workaround (which I can fully understand your rejecting as too much effort) or manually LART. Or give it up as not worth the effort. <g>
  2. Hi, goofy173, ...If you are so inclined, please post a SpamCop Tracking URL so we can all see what happened and perhaps comment.
  3. ...Moved topic from "SpamCop Reporting Help" Forum (which was a perfectly reasonable placement) to the even more appropriate "Routing / Report Address Issues" Forum where it is more likely to get attention from those who can help.
  4. turetzsr

    [Resolved] Other email addresses

    ...One can never know for certain but I've gotten a few replies to my manual LARTs suggesting that action has been taken, including in some cases the claim that the offending accounts have been terminated (a bit scary, that -- I hope they did more than rely on just my complaint! <g>).
  5. turetzsr

    [Resolved] Other email addresses

    ...Thanks, Don, I guess that (along with the OP's implicit revelation that she/he ran out of fuel) authoritatively answers the question. On the basis of this information, I have marked this Topic as "Resolved."
  6. turetzsr

    [Resolved] Other email addresses

    ...If you did, indeed, run out of fuel then, yes, that would be my guess. But only a guess because I, myself, have never purchased "fuel" and therefore have no personal experience with it.
  7. ...But not at all surprising -- this used to be a frequent condition for us Yahoo!Mail users!
  8. turetzsr

    [Resolved] Other email addresses

    ...Ah, I getcha, now! <g> ...AIUI, there are two flavors of this: For users without "fuel" Log in to <a href=\"http://www.spamcop.net/\" target=\"_blank\">http://www.spamcop.net/</a>. Click the "Preferences" tab. Click the link labeled "Report Handling Options." Fill in the desired "other e-mail addresses" into the field labeled "Public standard report recipients" with each address separated by a comma followed by a space. Note: 100 character limit! Click the button labeled "Save Preferences." [*]Users with fuel (I am not such a user, so I do not know how this works). ...If I remember and understood correctly, what you are describing sounds like the latter. Do you/ did you have fuel? If so, do you still have fuel? If not, you'll have to use the first option, which is more difficult because of the 100 character limit and because the abuse addresses you'll want to use will change. What I do is to send manual larts to the abuse addresses of the Reply-to address (or, if there isn't one, of the address to which a "Reply" action would send) and, if there is one, to the address in the spam body. ...It is also possible that there is some analog to this for e-mail users but, again, I am not such a user so I do not know anything about that.
  9. turetzsr

    [Resolved] Other email addresses

    Hi, moreofless, ...Sorry, I'm not aware of an "other email" option in SpamCop Reporting. Can you explain more about what you are seeking?
  10. turetzsr

    Mail Not Coming Through

    ...Some do, some don't. There's nothing SpamCop can do about that. The ones that don't bounce are potentially useful; their value depends on the what is done with them by the staff looking at them. ...Some clearly are because occasionally some of us receive a return contact that does not appear to be an automated reply. However, there is no way we can know whether any particular complaint is being read. ...That's pretty rare, in my experience. Again, something about which SpamCop can do nothing. ...See my replies to #1 and #2. ...Complain to your ISP and/ or e-mail provider! ...See my replies to #1 and #2. ...See my replies to #1 and #2. ...See my reply to #5. ...Who is telling you that? It sounds as if it's your ISP or e-mail provider.... ...There's a good argument for that but I'm afraid your objection is too late, Steve -- it should have been raised back at http://forum.spamcop.net/forums/index.php?...t&pid=88454. Of course, if you wish to move the offending posts, that would be fine!
  11. turetzsr

    Mail Not Coming Through

    ...It is as effective as I expect it to be, as far as I know, and I continue to recommend the SpamCop Reporting capability to others. What I expect it to do is to find the spam source, look for an abuse address to which to send a report, send a report to the abuse address unless it has reason to not do so, send reports to other agencies to which I elect to send reports and use my reports to feed the statistics that determine whether to include the spam source in the SpamCop blacklist. I don't expect it to stop spam, reliably find an abuse address for spamvertized links or solve world hunger. <g>
  12. ...Oops, I guess you missed this post in Forum Topic "Should I just forget reporting spam?"! <g> ...Sorry about that! I did the most recent few (yes, quite some time ago!) but haven't since because: It's not easy to do. Our fellow users have been doing a pretty good job of posting new or updating existing topics that seem to me to pretty much serve the same purpose.
  13. ...AFAIK, there has never been any hard evidence. I use SpamCop because it facilitates sending reports to abuse addresses (and I just assume that at least one of these has helped a white-hat), the FTC, Knujon and an anti-phishing organization and to feed the statistics that are used to decide if a spam source should be included in the SpamCop blacklist.
  14. turetzsr

    Mail Not Coming Through

    ...I deduce that they care from the fact that SpamCop staff (Don D'Minion) has been much more visible than the CES staff and doing what little is in his power to help (via communication with CES) when the e-mail issues arise, in spite of the fact that he has no direct control (or at least has opted, for whatever reason, to not execute whatever control he might have) over the behavior of the e-mail product.
  15. turetzsr

    Mail Not Coming Through

    ...True but not comparable because we are (mostly) not paying customers of SpamCop (Cisco) but you are a paying customer of CES. My sense of why we don't get much visibility into SpamCop is that either they can not provide it to us due to legal considerations or they're busy enhancing the parser to handle evolving spammer "tricks" or they fear making information public that might help spammers avoid being caught by the parser.
  16. turetzsr

    Mail Not Coming Through

    ...We'll just have to agree to disagree. I defend your right to hold any position you choose but will assert that your view is no more authoritative than mine. And, frankly, I see nothing in what you wrote that in any way contradicts what I wrote. The fact that SpamCop has chosen to not exercise any control over "SpamCop e-mail" (my point) is orthogonal to your argument, with which I agree, that they should.
  17. turetzsr

    serverhub.com

    ...That wouldn't necessarily be a reason to devnull. They seem to do that mostly when reports to the abuse address bounce or when the admin asks them to not send reports.
  18. turetzsr

    Mail Not Coming Through

    ...Oh, I'm sure they care! However, only SpamCop staff would be able to explain why it hasn't been done. And they may either be unable (contracturally) or unwilling to do so.
  19. turetzsr

    Mail Not Coming Through

    ...I understand your point but it's based on a complete misconception: just because your e-mail domain mentions "spamcop" does not mean that the SpamCop staff have any control over its behavior. Maybe they should but they simply don't. That does nothing to diminish your correct point that "they are [potentially] losing customers ... over it" and I would agree that the sooner they do something about that, the better!
  20. turetzsr

    Mail Not Coming Through

    ...Also please see Forum Topic "Issue delivering mail to user mailboxes."
  21. Hi, Steve, ...In addition to Petzl request, it might be helpful for us to know a bit more about your situation. Do you use "SpamCop e-mail?" Is the bounce coming from SpamCop or is it coming from somewhere else, such as your e-mail provider (the answer to Petzl's question may help answer that question)? If SpamCop is bouncing your submissions, that would be seriously self-defeating, since then no one would be able to submit spam via e-mail! Also possibly useful to us, although less so, would be for you to submit via the Online form (http://www.spamcop.net) one of the spam which bounced and posting here the Tracking URL.
  22. turetzsr

    Very poor Spamcop stop rates

    ...But please be aware that just because you are not reporting your own e-mail provider today does not guarantee that you will never report your own e-mail provider, so please watch it very carefully!
  23. turetzsr

    Very poor Spamcop stop rates

    ...That very much sounds like the "SpamCop e-mail system," not the SpamCop Reporting capability, so I have taken the liberty of moving this discussion from the "SpamCop Reporting Help" Forum to the "SpamCop Email System & Accounts" Forum.
  24. turetzsr

    Stopping spam with links to Russian malware websites

    ...Thanks, David! ...Those who prefer to use a shorter Regular Expression might wish to consider the "i" modifier, described at http://www.w3schools.com/jsref/jsref_regexp_i.asp.
  25. turetzsr

    Spamcop logo image missing from server

    ...But, but ... that would be like "blending" the user experience of, say, the US Postal Service with the IRS. Actually, the USPS and IRS are even more closely tied than the SpamCop services and CES! The people on the SpamCop side have virtually zero control over what happens on the CES side and vice-versa! Also, SpamCop offers all of its services at no cost whereas CES users pay for the e-mail service (although not the Forum). ...Well, I don't think it's fair to characterize all of the volunteers here as people who don't know anything but if you mean about the inner workings of SpamCop, that's true, as is also the case with many other user-to-user forums. And that's been the case here since the inception of the Forum back in January 2004! ...True. I can't say for certain but my sense is that SpamCop is not a significant enterprise with a huge revenue stream that can support a large staff with nothing to do but "schmooze" with us users. Frankly, I don't see any great loss from not having these sorts of niceties. The service works pretty well -- finding spam sources, sending reports to the abuse addresses it can find and adding to the SCBL -- and costs me nothing but a bit of my time and the outages rare and of no great inconvenience when they do occur. Since I'm not a CES e-mail user, I'm not affected at all by what happens to it.
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