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wineraks

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About wineraks

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  1. wineraks

    Blacklisted - another Wanadoo customer

    I realise the first two points, no worries there (apart from the fact it is happening). I've tried the latter with one contact who says they cannot (or maybe will not) & another contact is trying to do just that, though whether they will when they realise what other junk they will get I don't know. It appears as though my best bet is to get all mail out through a different server.
  2. wineraks

    Blacklisted - another Wanadoo customer

    Thanks again. I've mailed my ISP to ask for the port to be unblocked, & will see what happens there. Mike
  3. wineraks

    Blacklisted - another Wanadoo customer

    Believe me, I'm learning fast here. I now know that the IP address I've quoted is Orange/Wanadoo's mail server, over which I obviously have no control. Our own IP address is 62.136.41.218, which it appears is also on some blacklists, I know not why yet. I agree we have 2 issues here. My incoming returned mail I can filter out by losing my catchall address & that will be addressed shortly. I realise that has nothing to do with the spamcop listing. I have tried to change my outgoing server to webfusion, only to find orange/wanadoo have Port 25 blocked. Now I'm stumped again & do not know if there is anything else I can do. I don't know what I have to do to prove spoofing is going on here, & I'm not sure if I need to. I'm just reporting on what I see & what the effects are. I appreciate your time on this btw, thanks. Mike
  4. wineraks

    Blacklisted - another Wanadoo customer

    Webfusion are our incoming server, & as you guessed our ISP is our outgoing one. That sounds like a good idea to see if we can change to webfusion for outgoing mail. Fingers crossed we can. Thanks very much for that. Mike
  5. wineraks

    Blacklisted - another Wanadoo customer

    Thanks for that Telarin/Will. I see what you are getting at & understand a bit more as to how it works. We have, some time ago, had a couple of these massive bursts of misdirected bounces as you describe, each lasting about 12-24 hours, then finishing. Now, however, we are getting about 200 a day, every day, without any let-up. My real problem is that the activity is causing our IP address (which from what you say is probably shared) to be blacklisted with spamcop. this ahving the effect that at least 2 of our contacts cannot now receive emails from us. We use webfusion as a mailserver (I think that's their role), are they to blame here, or is it Orange/Wanadoo as our ISP? I am really after a way of working around this & try & find a solution, before more contacts become non-contactable. I'm no IT expert, just trying to muddle through while I make a living from selling wine.
  6. wineraks

    Blacklisted - another Wanadoo customer

    Miss Betsy I'm afraid much of your "layman's" explanation has gone over my head, layman junior here I guess. The mails we receive have been bounced back to fictional addresses with our domain suffix, which we accept through our catchall. I don't know where they have originated from & the full headers don't give me anything I can understand. The bounces appear to be due to them going to unknown addresses, adresses with spamguards that bounce, & sometimes automated responses when user is absent. I'm guessing that more mails actually get through to their destinations showing us as the originator, & these are the ones being reported to spamcop. I am not aware of our IP address being shared, but that could be the case. I have had a reply from my ISP but not really addressing the issue. Mike
  7. wineraks

    Blacklisted - another Wanadoo customer

    ? Sorry, you've lost me there with that last bit. Cheers. From what you say it looks as though Wanadoo/Orange aren't going to be particularly helpful here, if indeed they respond to my complaint. Does this mean the only real solution is to change ISP?
  8. wineraks

    Blacklisted - another Wanadoo customer

    Hi Steven The IP address is 193.252.22.157 If you could investigate that would be great. I've no truck with spamcop, you obviously do a decent job, I just want to find a workable solution Cheers Mike
  9. I'm not a user of spamcop but my domain name & IP address is being used by a spammer as the "address from" in mails. I'm getting the usual bounced mails back to my catchall account which has now being going on for several months. This I can deal with. What has now happened is that the IP address has been blacklisted by spamcop & I am having trouble sending genuine emails to folk who use spamcop. I've reported this to my provider, & am waiting on their reply. Can anyone suggest anything that I can do to sort this out. Thanks Mike
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