My account was paid through December 31, 2013. I sent a check #300738703 payable to Corporate Email Services dated 11/16/2013 by postal mail to the address listed in your instructions to renew the account. Sunday, December 15 my account was de-activated even though it was paid through the end of December. I can no longer log into my account. I do not receive email that I send to this account.
What do I need to re-activate the account? Can anyone please confirm whether the check has been received? I would like to re-activate the account at least so I can print the form to re-send payment and renew the account?
Please what is the status of the account?
Please reference the following cases.
Case 54475
Case 54395
Case 54488
Thanks for your help.