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Zhen-Xjell

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About Zhen-Xjell

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    http://computercops.biz
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  1. Zhen-Xjell

    Computer Cops Blacklisted

    Certainly was an interesting discussion about folks who pay for email and then report it as spam. One has to wonder ...
  2. Zhen-Xjell

    Computer Cops Blacklisted

    Hi yes, and thanks for the continued replies. I did infact read the some of the links in your pinned thread during our conversation today. This is why I removed the newsletter option from the registration page. What I find funny is that people actually reported newsletters as spam for the very ones they purchased to receive. In my mind with that information alone, it seems we have reached a deadend. There are folks who will report emails as spam no matter what we or they do. The question then becomes, as security experts helping to protect the masses-at-large: do we initiate better filtering mechanisms? I think the answer might be a yes. The Internet is a quick paced environment with controls that need enhancing continually. Perhaps the current filtering mechanisms not only at Spamcop but elsewhere, need updating and better filtering routines. Why? Example... With over 40,000 registered users at Computer Cops that opt-in to receive email notifications for either topic replies, private messages, or newsletters *some* of them have their own auto-responders and the like. This means that I am all of the sudden a victim in receiving tons of useless email. The question then becomes, where are my rights? Now I'm apt enough to know not to forward these emails to spam blacklisting agencies, but what if I was not and starting sending them in against my own membership? That would not be a good thing. Granted, I know I must wait 48 hours before Computer Cops is delisted. I've taken this experience to heart and made the process of obtaining email notifications from my site that much more difficult: ie: emails cannot be turned on, unless the registering user owns the registered email address and receives the system generated password in order to log in This will also give me the credence to move forward with some ideas in mind for the registration process. At the same token, we talk about users who do not read pinned posts, Help, or FAQs. By enabling a system that is harder to log into, it greatly increases the ability for users to successfully create logins and register. Does this mean we are setting ourselves up to be used only by computer savy users and alienating those who have just learned that the ANY KEY does not equate to a single button? There has to be a happy medium, and that I believe comes from all sides: - the end user - the policing blacklisting agency - the provider In this triad, if but one does not fit into a team framework, then the system falls apart. There exists victims whereas there should have only been perpetrators. Here is the exact footer that was delivered in the two newsletters sent on Sunday: Another issue is that users reply to me demanding to know their username. Conveniently enough the email header To: already had that in there. In directing such users to that precious information, some folks are not cogent enough to accept it at face value. I hope this helps, and by the way, I like our discussion here.
  3. Zhen-Xjell

    Computer Cops Blacklisted

    (smile) Certainly the majority of folks like us will ask if we cannot locate. But its those individuals who are 'rancid' that end up reporting a site for apparently any reason.
  4. Zhen-Xjell

    Computer Cops Blacklisted

    Correct I can agree there. But as someone who is not familiar with Invisionboard, just as there are those who are unfamiliar with phpBB, it is hard to know where to go and make modifications. By default, phpBB has notifications for topics and PMs enabled. At Computer Cops, I manually modified the code to disable this. I would suppose Invisionboard is also capable of being modified to disable notifications by default. [at]StevenUnderwood: I concur completely with your reply.
  5. Zhen-Xjell

    Computer Cops Blacklisted

    You replied during my reply... Yes I think that will work, haven't actually tried it. But my question is, why was it enabled by default? I thought the practice was to have such things disabled and let a user opt-in manually.
  6. Zhen-Xjell

    Computer Cops Blacklisted

    RE: Computer Cops When a new user signs up (or even if someone is trying to spoof an email address), they cannot log in until they receive that email from the portal. That email contains their password. Passwords are not supplied by the user at registration time, they are generated by the system. Without that email, the user cannot log in. Hence, no emails are sent either via topic replies or newsletters because those options are disabled by default. If I send someone a PM, by default they are not notified of it by email. RE: Spamcop Forums When I registered today I received an email asking me to confirm my account. Instead of a system generated password, I supplied my own. Outside of my username, password, and email address, I made no selection for receiving any emails. I received a PM today, and also found an email from Spamcop advising me of such. So the default setting is to receive emails on PM notification. This is where I am confused. When is the line of opt-in come into play? I don't consider a PM email notification spam, but I suspect there may be individuals out there that do. What were to happen if such an individual reports Spamcop forums for 'spam abuse' in this case? Can I safely enable such notifications at CCSP like Spamcop has done? Thank you in advance for helping me to catch up in this area at Spamcop. --Paul
  7. Zhen-Xjell

    Computer Cops Blacklisted

    Just trying to understand the difference in email practice on this board versus CCSP. By default, when someone receives a PM here an email is sent notifying them of such. At CCSP the default is otherwise: no email is sent. Does this mean I can switch the default to email notifications on?
  8. Zhen-Xjell

    Computer Cops Blacklisted

    One thing I noticed off the bat in these forums is I received a PM and an email notification was sent to me. I did not subscribe to that feature here. Computer Cops takes the liberty to turn this feature off by default. If someone wants a notification, they have to enable it. So using these forums at Spamcop as an example, what would this PM notificiation be viewed as since the option was set to receive them by default?
  9. Zhen-Xjell

    Computer Cops Blacklisted

    All the newsletters I've sent, not counting the ~9 tests are here: http://computercops.biz/section-3.html The two sent on Sunday are here: http://computercops.biz/section-viewarticle-7.html (This was a resend, the initial failed back in Feb) http://computercops.biz/section-viewarticle-8.html I started sending the newsletter again because folks were inquiring about them. Please note, the links above show the newsletter bulk, and not the footer with options to be removed. Example: http://computercops.biz/postt23325.html We are against spam ourselves. We are the official forums for popular products too. Our foundation is based on security. Like the folks here at Spamcop, we're here to help not to hinder.
  10. Zhen-Xjell

    Computer Cops Blacklisted

    First let me thank everyone for replying. Secondly, thanks Miss Betsy for jumping in here too. I sent out about 9 test newsletters last week because the system was not being used for about a year. Computer Cops just reached 40,000 registered members last week and we're seeing a 4.5 million page hit state monthly. This translates into having 12,000 registered users who have selected the newsletter option to be delivered. The old engine for sending out newsletters was based on PHP and this caused issues with my MTA. Timeouts were severe. So I was debugging and sending out 'test' newsletters. Each of these also contained in the footer directions to unsubscribe. Please notice currently 11 pages of newsletter test replies from the CCSP memberbase: http://computercops.biz/postt24780.html On Sunday I sent out two newsletters using a new newsletter transport mechanism. This one worked, and all subscribers received their newsletters. Perhaps at the end of each month I will send a conrfirmation newsletter. But what to do about topic reply notifications? Certainly this can be turning into a management nightmare, not to mention bandwidth consumption. This is all a free service, so how practical is it for such a process to take place? Finally, as stated the new method takes account not just for topic notifications emails as it did before, but also for newsletter subscriptions. When one signs up now, newsletter is turned off just like for topic replies. In order to enable them, the user must receive the system generated password at their registered email address. This signifies they own that email address. Once the password is in their hands, they can log in and make changes. Futhermore, I've received a handful of emails, especially from really rancid individuals, who demand I spend time to remove them manually. That is something I'm not about to do -- manage someone elses account for them when I am busy managing the entire site. Hence, I reply back and tell them to interface with the lost password function to generate a new password so they may log in and deselect their original settings.
  11. Zhen-Xjell

    Computer Cops Blacklisted

    Yes I'm aware of those links. In many cases the reports grouped the CCSP IP into a broader IP range that had nothing to do with CCSP. All that is detailed in this post: http://computercops.biz/postt26324.html With various links and history of suspects and victims found in NANAE and JaguarPC. The only time CCSP has been directly involved has been due to the recent newsletters, at least to my knowledge. There have been cases when users did sign up and register to receive newsletters only in return send me nasty unprofessional emails demanding action be taken on their accounts that they themselves had opened. This is why a user account maintenance is provided much like the interface on this site here. Please ensure you have time to read the full history as provided by the above link.
  12. Zhen-Xjell

    Computer Cops Blacklisted

    Actually yes I did give the IP in my topic initiation post: 66.227.19.111 Thanks
  13. Zhen-Xjell

    Computer Cops Blacklisted

    They did in fact contact me and they responded to the Spamcop abuse email.
  14. Zhen-Xjell

    Computer Cops Blacklisted

    How would I know exactly what email has caused the blacklist? Sunday I sent out a newsletter which highlighted such an item as this: http://computercops.biz/postt23987.html Any email that does get sent out from Computer Cops contains in its footer information with links on being removed from the opt-in emails. Certainly I work hard to ensure CCSP complies with security practices and standards.
  15. Zhen-Xjell

    Computer Cops Blacklisted

    Yes and no. Yes on the forum email notifications. Users have to subscribe to watch topics in order to receive email updates on them. No on the newsletter. So, I just removed the capability to select the newsletter option during registration (it is set to disabled by default still). So what happens when one registers at ccsp prior to this change? 1) Create an account, enter a security code, select newsletter receive yes or no 2) User cannot log in until user receives a system generated password at the email supplied during registration 3) User can then log in and select to receive thread notification emails Now what happens? 1) Create an account as above, but the newsletter option is no longer available and by default gets saved in the database disabled 2) User cannot log in until user receives a system generated password at the email supplied 3) Once logged in, user can select to receive the newsletter as well as thread notification emails So in summary, up to right now it was 50/50. As of right now, its 100% verification. The user must own the email address in order to receive the password which grants them entry. This way
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