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therocket954

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About therocket954

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    Michigan, USA
  1. Yeah... I finally got their attention (IT guys), and hopefully they fixed it for now. Thanks again for all your help guys. I've gained a lot of personal experience from this, which it never hurts to learn. Thanks!
  2. How are you able to see the emails? Is there a way I can view them? Being on our web team, that is something I can correct and viewing the email would help me find the exploit (or which form) they are using. However, on a side note, our site is not hosted in-house, so I doubt that's the trouble, nonetheless, I'd still like to see these emails, it would only help.
  3. I'm trying to pry our Network team away from their projects so they can take a look at this. Us web guys are at the bottom of their totem pole. ha! I travel occasionally and never have the problem (only at the day-job behind the affected IP)... if it happens elsewhere, I'll have to start questioning IX about their affiliation with SpamCop... but for the time being it's not a huge inconvenience given how little I use my IX mail account at work. Thanks for the great info Telarin, I'll be sure to pass that along to our Network guys, maybe that information will get their attention a bit quicker. Any updates, I'll be sure to post. Thanks again everyone.
  4. I'm not sure if SpamCop is used by IXWebhosting.... I've been using IXWebhosting for about 4 years now and never heard of SpamCop until now. The reason I use my personal email address at work, is because we use Lotus Notes for our work email accounts. I'm the web developer, and frequently receive multiple attachments (files / photos, etc), and Lotus is very clunky at handling attachments, and I'm un-impressed with it overall. (Speaking of which.... Lotus is down at the moment).... Also, when I'm testing our website applciations that deliver to email, I don't like to wait for Lotus Notes to replicate (happens only every 10 minutes). This is a setting our Network gurus hasn't changed yet. Lastly, most of us here always like to have an alternative for when Lotus goes down, so it's not uncommon at my workplace for one to use both work / personal email accounts. I'm going to see if our Network admin can scan email volume to see if they can find a particular culprit who may be sending a ton of email (voluntarily or involuntarily). Again, I will keep you guys posted.
  5. Wow! Thanks for the help guys. I have a lot of information to take to our I.T. department. Thank you! Yes, Wazoo is correct. I apologize for not clarifying. I use IXWebhosting for my website, which this webhost also handles my email. So I point my Outlook POP and SMTP servers toward mail.venomvisuals.com (which is hosted at IXWebhosting). I have Outlook setup at work, and at home. When I'm at home, there's no troubles using the same exact POP / SMTP settings. However when I'm at work (behind 67.38.62.43) this seems to be the only time I have trouble. This problem has become kind of "personal" so I want to resolve it. I'll keep posting as I find solutions so this may be used to help others in the future.
  6. OK.... for starters, my eyes burn from reading and learning about SpamCop which I've never heard of before today. When I'm at home and sending email, there's no problem. When I'm at work, I have Outlook configured to handle my personal email account which is eric[at]venomvisuals.com Here's the error message Outlook provides: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'eric[at]venomvisuals.com'. Subject 'test', Account: 'Home Email', Server: 'mail.venomvisuals.com', Protocol: SMTP, Server Response: '451 Blocked - see http://www.spamcop.net/bl.shtml?67.38.62.43', Port: 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC79 What I'm so confused about..... if I'm using my own mailserver (mail.venomvisuals.com) for incoming and outgoing email, how is SpamCop allowed to block my email. I've read that SpamCop cannot touch my email, but recipients have the option of blocking my email..... however, if I'm sending an email to anyone, (including myself), I still get blocked which is extremely frustrating and contradicting. Since sending from home is fine, I'm assuming it has something to do with my dayjob's IP address. We have MANY machines here, however, they are all behind a single IP Address (67.38.62.43). Is SpamCop ignoring the mailserver information and watching the sender's (my) IP Address? Given the above information, I'm further assuming that my dayjob's IP Address has been blacklisted, causing the block.... which could mean that ANYONE's machine could be infected and sending spam.... And Since SpamCop will not give out specific reasons why we're blacklisted, how does one go about finding the culprit / resolution to this problem!? Any help (or corrections to my above assumptions) is greatly appreciated!! (And sorry for the novel I just typed).
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