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About Robust_Lady

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  1. Robust_Lady

    Blocked twice in two days - Please help

    Thank you, Wazoo! The offending computer is currently at our website hosting company and they have been working on the problem since yesterday afternoon. Hopefully they will be able to debug the computer and things will run more smoothly.
  2. Robust_Lady

    Blocked twice in two days - Please help

    Thank you, Merlyn. Interesting that this all began after we had someone in on Sunday to look at the C.E.O.'s computer which was acting strangely. Our office is completely wireless and again none of us here are very computer literate (I try to understand as much as I can). C.E.O. has a tendency of hiring whatever IT person he comes across that knows more than he does (which is pretty much EVERYTHING) to come in and "set things up" for us. C.E.O. has gone through 3 computers in the last two years and always has strange things happening to his computers. ::sighs::
  3. Robust_Lady

    Blocked twice in two days - Please help

    I tried contacting Cbeyond.net and they refuse to "help" today since they "helped" resolve the problem yesterday and claim it has nothing to do with them at this point. I know this may sound strange but our business is located on the ground floor of an apartment building in a commercial space. Could someone in one of the apartments above us be causing the problem?
  4. Here's the report I'm receiving today: listed in bl.spamcop.net ( If there are no reports of ongoing objectionable email from this system it will be delisted automatically in approximately 20 hours. Causes of listing System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop) SpamCop users have reported system as a source of spam less than 10 times in the past week Additional potential problems (these factors do not directly result in spamcop listing) DNS error: has no reverse dns Because of the above problems, express-delisting is not available Listing History System has been listed for less than 24 hours. Other hosts in this "neighborhood" with spam reports Dispute Listing If you are the administrator of this system and you are sure this listing is erroneous, you may request that we review the listing. Because everyone wants to dispute their listing, regardless of merit, we reserve the right to ignore meritless disputes. Dispute listing of Where and how should I begin to fix this problem? We're a small company (4 employees) that is not trying to spam anyone. Most of our clients come to us. I'm no IT person so I don't even know where to begin, other than starting here. Any help would be greatly appreciated.