scott_see

dbiel, Deleting the Held Email through web mail worked. You guys saved the day. Thanks!

agsteele, I'm glad to hear that I'm not the only one. Logging out and back in doesn't work. I'm still looking at the same held email, no matter how many times I try to trash or delete them. It's not a browser or OS issue. I have no problem with another account. It's just one account that's stuck. VER interface? I have no clue what that means, but here's the URL: http://www.spamcop.net/reportheld?action=heldlog Wazoo, yes I did read the "How to ask a good question." One account works; one account doesn't. That eliminates a lot of potential causes. And this forum is supposed to be about "email system," seems like I'm in the right place, rather than tutorials. But I'm new, so I apologize if I'm wrong about that. StevenUnderwood, this is the first time I've tried to delete Held Email for this account in a long time. It has worked before. There are 521 email being held. I can't get that number to go down. dbiel, are you saying I can flush these out through WebMail? That would be nice. Thanks to you all. Something's clearly broken, and I don't know who to turn to, so I really appreciate your help.

I'm clicking on "Check All," selecting "Quick - Report immediately and trash" and then clicking on "Release/delete." The list doesn't' change. I try selecting "delete," but that isn't working either. Seems like the list is stuck. Anyone have any suggestions? Thanks,

I see that people have been requesting the ability to upload a whitelist file for at least two years. Is this possible to do yet? Even being able to copy & paste a list into a single text box field would be a HUGE improvement.