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Jockdownsouth

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About Jockdownsouth

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  1. Jockdownsouth

    False Positive?

    I am running Mailwasher Pro 6.3 and have done for some years. My golf course recently adopted new software which includes the ability to send emails to members advising competition results, course closure because of adverse weather etc. It goes without saying that the emails are only sent to members who have provided their email addresses. The emails are sent from the software company's server. Mailwasher tells me that the server is blacklisted by "*rbl SpamCop". I reported this to the software company who advised that they checked their IP address against the SpamCop blocking list and it comes up clean as follows - "87.106.144.131 not listed in bl.spamcop.net". I checked and got the same result. This is a BT IP address I think. This is all very frustrating and I don't know where to go next. Presumably Mailwasher picks up the SpamCop information in real time, but even if there was a slight delay this has been going on for a couple of weeks. Is this the correct forum or should I try the Mailwasher forum? I've searched without success on both of them for similar queries. Any suggestions gratefully received.
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