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Everything posted by lisati

  1. Odd....... I just did some tests from one of my gmail accounts, both "Copy to clipboard" and "Download original message" seem to be including everything needed by the parser. Having said that, I have occasionally seen emails come in which trip up the parser due to seemingly missing a useful body. If you're reporting such an email, A somewhat less than ideal workaround is to paste the message into the form, add a blank line at the bottom, and add on another line saying something like "[body missing from source]". I don't recommend doing this for ALL emails being reported, but only those where the body seems to be missing from the message source.
  2. Haven't had an issue here for a while.
  3. You need to copy the COMPLETE email, body and all, into the submission form, otherwise the SpamCop parser is likely to complain. By the way, what's with the blank quotes that cluttering up your post? It makes me wonder if you're yanking our chains.
  4. Do you use the "forward as attachment" (or equivalent) option of your email software/webmail?
  5. The point of registering "mailhosts" on your spamcop reporting account is to help Spamcop distinguish between your email provider and the other providers which may (or may not) be the true source of unwanted email. There's very little point in reports being sent your provider, or adding their details to the "spam source database" when their only role was to deliver it to your inbox or junk folder. As I understand it, the role Spamcop plays in the mix is to try to identify the true source of unwanted email, and build a database of known spam sources. They make this available via the Spamcop Blocing list. Any reports it sends to providers is a bonus, and any problems that fixed as a result is a double bonus. It is freely available for email providers to use as part of their spam filtering processes. The "report spam" button that some providers have as part of their webmail service is usually more limited in its scope, and usually only helps that particular provider tune its spam filters.
  6. I refer to this image, copied from the first post in this thread:
  7. The reason I said you need to log in is that your initial screen shot appeared to be showing that you weren't logged in. Having noted that, I see there has been some discussion since then.
  8. #1 With Lking, I strongly recommend using your "submit" address instead of quick reporting while you are figuring this out. #2 Hint: Spamcop pays attention to the IP addresses found in the received headers the reported emails, and normally ignores the information in the other email headers that identify the alleged sender by email address.
  9. You need to log in to your spamcop reporting account, if you have one. You will only be able to review spam reports you have made yourself through the reporting service.
  10. With the webmail for the providers I've used (Yahoo and gmail) the "Report spam" button usually goes through the provider's spam handling procedures, which usually have little or nothing to do with any SpamCop reporting account I have. I normally have to forward the spam to SpamCop myself. You can either submit the spam manually using the form when you've logged into SpamCop, or forward the spam as an attachment to the email address that should be shown on the page you see when you first log in to SpamCop (the reporting site, not the forum).
  11. No sign of the acknowledgement in your spam folder? No sign of a "Report now" link on the page where you would report manually? I sometimes notice delays when forwarding from Yahoo, but the notification usually turns up (eventually) to a gmail account.
  12. The IP address is there. I checked using an online blacklist checking site, and the good news is that the IP address apprears clean.
  13. Odd..... I wouldn't worry about it too much, since it's part of the body. The parser seems to have discovered enough useful information from the headers to be able to flick off reports and feed the stats database for the blacklist.
  14. I suspect that Google (or whoever) are looking at the message content rather than who it's from. Sometimes it's necessary to log in to webmail and click on "Not spam" for the message(s) that you believe have been misdirected. This will help retrain your provider's filters to treat reports arriving from Spamcop as "normal" mail.
  15. I occasionally get similar autoresponses, and tend to ignore them.
  16. Works well for me, not just for gmail, but for email accounts with other providers as well.
  17. I second that. I, too, use Thunderbird to access my accounts by IMAP, and then use Habul to assist with the reporting, and have been doing so for a number of years.
  18. Reporting to spamcop does not guarantee that the spam will stop. The way you might expect a reduction is if (a) enough reports are made by different people for the offending IP addresses for them to get listed, and (b) your email provider uses Spamcop's ist.
  19. @Teresai: We understand that you are grumpy with your situation, but without providing us with the information we need to take a proper look, there is little we can do to help. It is also bad form to disrespect the forum admins.
  20. I ran my own mail server for a few years, until the machine I was using gave up on me. Weighing up the options, and fine-tuning the automated processes for dealing with unwanted incoming mail can take a little bit of work, but it can be extremely satisfying. I never got round to setting up my own RBL/DNSBL, but that's one of the things I'd consider if I did ever run my own server again.
  21. Am I to understand that you have a cron job on your server which you use to process unwanted email, and you then forward the processed data to Spamcop?
  22. Forwarding the offending emails as attachments to your Spamcop reporting account should be fine most of the time. One advantage is that you can send them in batches, and, depending on your settings, Spamcop will mung (disguise) your email address in any reports it sends out.
  23. Agreed, it's a pain. It's one of those things that seem to be sent to trip us up when using automated tools to assist the reporting process,.
  24. I'm mildly surprised that your email was rejected, but an outright rejection for a "4XX" code has been known to happen. (A "4XX" code, 451 in your example, usually means "Try again later." While waiting for other suggestions, I'd suggest looking into why the list maintainer might have thought that your IP address had a spamtrap hit.
  25. As far as I know, the most important thing is to leave the "Received:" headers intact, as they potentially provide a chain of custody that can be used to determine where to submit reports.