ISP Account or How can I get SpamCop reports about my network?

Anyone may receive summary reports∞ about any netspace they specify. To receive summary reports, first create an ISP account∞; or if SpamCop already lists your address as the abuse contact for a network, you can request a new password∞ for the abuse address.

Once you have logged in with your account, use the "Request Reports" menu item to specify the networks for which you would like to receive summary reports and alerts. At any time, you may use the "show routes" menu item to view which networks you are configured to receive reports about.

In addition, your ISP account allows you to spot-check any IP address for recent reports. If the address of the ISP account is an abuse contact, you can also control what types of reports (that is, full, non-statistical reports of each individual incident) you receive, and mark issues as resolved.

To receive full, individual reports, you need to be listed as abuse contact for the network you control in the ARIN/RIPE/APNIC etc. WHOIS. See http://www.spamcop.net/fom-serve/cache/343.html∞.

• Additional data on ISP Accounts∞ or Why can't I get more (actual) data?
  • Summary reports listing "Trap" hits are statistical only and no corresponding abuse report is sent. Showing either the body or header of the email involved would expose the trap address. Only the SpamCop Deputies have access to detailed information about e-mail hitting spam traps. Please send an e-mail to the Deputies at address deputies[at]admin.spamcop.net and provide sufficient information to allow them to determine that you are a server admin responsible for the listed IP. (extracted from http://forum.spamcop.net/forums/index.php?showtopic=7818∞ ) See also TipsForSystemAdministrators.
  • Only the Deputies can assign "third-party" status to an ISP account. We used to let folks sign themselves up for those reports, but it didn't work out, so we don't do it anymore. And it takes some pretty serious convincing to get us to do it. (extracted from: http://forum.spamcop.net/forums/index.php?showtopic=6084∞ )
  • If third-party status has been assigned for a source IP, a Reporter will see on the web interface an additional option to send a full report (not a summary) including the spam body, to the third-party address.
  • In the before times, anybody could sign themselves up to get third party reports just by providing the IP range they wanted reports for. These days, we control who gets third party reports so the spammers can't sign themselves up. They have to ask to get the reports and we decide. We won't switch reports away from the abuse address we find from Whois lookup without their permission. When we assign third party reports, it's usually because the admin responsible for the IP range isn't what we're finding from Whois info, and the people who are getting the reports want to keep getting them. It all depends. Sometimes we'll add them as an additional reporting address. (extracted from: http://forum.spamcop.net/forums/index.php?showtopic=5782∞ )
  • SpamCop uses Whois lookups and the Abuse.net database to get reporting addresses. All our reports go to the address we get from the lookup. Only in extraordinary circumstances will we send reports to a different address. Anybody can sign up for summary reports so that they will be notified of spam activity from their network. No details are provided by SpamCop. It's up to the system administrator to find the source of the unusual activity. - Don D'Minion - SpamCop Admin - (extracted from: http://forum.spamcop.net/forums/index.php?s=&showtopic=7408&view=findpost&p=50314∞)

Original data extracted from http://www.spamcop.net/fom-serve/cache/94.html∞ and Forum Topics

Also see SpamCopReportTypes and
Forum topic FAQ Entry: Additional data on ISP Accounts, Why can't I get more (actual) data?∞

Note: to create an ISP account, you can not used the same email address used to create any other SpamCop account type such as a reporting account. An ISP account can not be used to report spam, you need a separate reporting account if you want to report spam.

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CategorySpamCop
CategorySpamCopBlockingList
CategorySpamCopGlossaryWikiI

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