using whitelist correctly?

[hammerlock 0]

my email notifications from Vonage that I have a voicemail keep getting filtered as spam.

each email is different bec the name is the phone number (e.g., 888-555-1212[at]vm.vonage.com).

Therefore I've added the domain "[at]vm.vonage.com" to my whitelist; but it continues to be snagged.

What am I doing wrong?

Thanks.

[SpamCopAdmin 0]

The "[at]" sign is the problem.

Just put vm.vonage.com on the whitelist.

No signs or wildcards. Just the domain.

- Don D'Minion - SpamCop Admin -

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