Jump to content
Sign in to follow this  
Peter100

[Resolved] Where spam complaints sent?

Recommended Posts

Hi

We are sending mail on behalf of our client. However we have generated a couple of spam complaints via SpamCop. Although undesirable at this stage we do not have a block from spam cop. The issue is that the IP owner of our server hosts recieves the complaint, so is then required to forward for our attention. Since they have no direct knowledge of what is happening on the servers etc. we would rather have any complaints forwarded to our abuse[at] or postmaster[at] of the sending domains as per normal feedback loops. Since we could investigate further and also ensure the email is removed in a timely manner.

I hope I have asked this question in the right section, if not please more, but in either case I would appreciate your help in this matter thanks.

Peter

Share this post


Link to post
Share on other sites

we would rather have any complaints forwarded to our abuse[at] or postmaster[at] of the sending domains as per normal feedback loops. Since we could investigate further and also ensure the email is removed in a timely manner.

http://www.spamcop.net/fom-serve/cache/94.html (the fine faq)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×