paul.hunt Posted July 2, 2012 Share Posted July 2, 2012 Consistent timeouts are still happening: The proxy server did not receive a timely response from the upstream server. Link to comment Share on other sites More sharing options...
petzl Posted July 2, 2012 Share Posted July 2, 2012 Just now (the problem seems to of started when we got the Graph back) Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.e2c1093d.1341267203.6d76522 Link to comment Share on other sites More sharing options...
newsmedia Posted July 3, 2012 Share Posted July 3, 2012 For the past week or more your service has become unuseable, wating my time in reporting spam issues as SpamCop seems unable to control its affairs in handling reported spam issues. Sorry folks, if this ain't fixed I won't be working with you any more, you are now wasting more of my time that the spam junk I have to deal with. newsmedianews.com Merged into this article from a separate new post called "service now unuseable" to SpamCop Forum "SpamCop Email System & Accounts" by Steve T Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted July 3, 2012 Share Posted July 3, 2012 We made some adjustments so that things would go back to normal while we look for the real problem. Unfortunately, that only worked for a few minutes. Sorry for all the trouble! - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - . Link to comment Share on other sites More sharing options...
jims Posted July 3, 2012 Share Posted July 3, 2012 It looks like things are back to normal now. Let me know if you see more problems. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - I've been getting gateway timeouts all day, (Actually for about 2 weeks now). These are from today: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.8c70e93f.1341274159.10041c3 Reference #1.8c70e93f.1341274159.10041af Reference #1.8c70e93f.1341274159.10041a6 Reference #1.8c70e93f.1341274158.1004179 Reference #1.8c70e93f.1341273959.ff741d Reference #1.8c70e93f.1341273958.ff73f9 Reference #1.8c70e93f.1341273958.ff73f8 Reference #1.8c70e93f.1341273958.ff73d9 Reference #1.8c70e93f.1341273958.ff73d2 Reference #1.8c70e93f.1341273958.fe342a Link to comment Share on other sites More sharing options...
csouter Posted July 3, 2012 Share Posted July 3, 2012 Hi, all! My 2 cents' worth: Just logged in after about a 3 minute delay. Tried reporting spam before, got the same error as everyone else: "Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.c402e9dc.1341273890.1a0963cc" I now have the "Unreported spam Saved:Report Now" link. I clicked on the link, and got (after a long delay): Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.c602e9dc.1341275621.22e21bf6 If my experience over the last few weeks is anything to go by, I would expect that it will come good in a couple of hours. I'm in Sydney, Australia, (UTC+10:00), and it always seems to play up between about 07:00 and 11:00 (my time), and then comes good during my late morning / early afternoon time. It has been doing this for about 3 or 4 weeks now. Link to comment Share on other sites More sharing options...
csouter Posted July 3, 2012 Share Posted July 3, 2012 Update: Reporting seems to be working OK now. Just managed to clear the unreported spam, no undue delays. Hope it stays OK! Link to comment Share on other sites More sharing options...
jims Posted July 3, 2012 Share Posted July 3, 2012 I've been getting gateway timeouts all day, (Actually for about 2 weeks now). These are from today: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.8c70e93f.1341274159.10041c3 Reference #1.8c70e93f.1341274159.10041af Reference #1.8c70e93f.1341274159.10041a6 Reference #1.8c70e93f.1341274158.1004179 Reference #1.8c70e93f.1341273959.ff741d Reference #1.8c70e93f.1341273958.ff73f9 Reference #1.8c70e93f.1341273958.ff73f8 Reference #1.8c70e93f.1341273958.ff73d9 Reference #1.8c70e93f.1341273958.ff73d2 Reference #1.8c70e93f.1341273958.fe342a Finally all the above went through! Still having issues though , but I was able to eventually get my last 13 spams through. Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted July 3, 2012 Share Posted July 3, 2012 I'm sorry to report that I am still seeing long delays and timeouts. We're still working on it. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - . Link to comment Share on other sites More sharing options...
WVNicholson Posted July 3, 2012 Share Posted July 3, 2012 I'm getting severe "Gateway Timeout" problems when attempting to report spam today and it seems to have been happening off and on for the past few weeks. (Because of the mechanics of the way I report spam on my Mac with keyboard shortcuts, etc, the hangs on the website make it much more painful and long winded to report spam when the hanging/ "Gateway Timeout" problem occurs), William Link to comment Share on other sites More sharing options...
Davidr Posted July 3, 2012 Share Posted July 3, 2012 Hi, I've been having intermittent problems for about 2 weeks and they're continuing today. Link to comment Share on other sites More sharing options...
Lonewolf147 Posted July 3, 2012 Share Posted July 3, 2012 I've been having the same Gateway Timeout problem when I try to report my spam for at least the past week, and still have it today. Link to comment Share on other sites More sharing options...
hok Posted July 3, 2012 Share Posted July 3, 2012 It has been something like following on and off for few days now: After clicking Report Now and waited for long time: Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.7cc08d3f.1341326922.57fc465 or SpamCop v 4.6.2.001 © 1992-2012 Cisco Systems, Inc. All rights reserved. Here is your TRACKING URL - it may be saved for future reference: http://www.spamcop.net/sc?id=z5364415587z0...c328939b95040bz Other times, I got following when I tried to reload the page at http://members.spamcop.net/: An error occurred while processing your request. Reference #97.2dc731d0.1341332888.1657c59 It just like SpamCop suffers from distributed denial-of-service attack (DDoS attack). Link to comment Share on other sites More sharing options...
ahoier Posted July 3, 2012 Share Posted July 3, 2012 Props to the engineers! It all seems to be working fine now.....all last night I kept getting the Gateway Timeouts....now it's golden Reporting all my spam just fine via the web interface..... EDIT: Seems to be back Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.14354317.1341331619.498e6fa7 Link to comment Share on other sites More sharing options...
C2H5OH Posted July 3, 2012 Share Posted July 3, 2012 Props to the engineers! It all seems to be working fine now.....all last night I kept getting the Gateway Timeouts....now it's golden Reporting all my spam just fine via the web interface..... Not tempting providence, but all seems fixed again here.... Can anyone tell us what the problem/fix was? Link to comment Share on other sites More sharing options...
Ex_Brit Posted July 3, 2012 Share Posted July 3, 2012 Not here. Interminable delay in page response times at spamcop.net, yet if I click 'Remove all unreported spam' the reaction is instant. Link to comment Share on other sites More sharing options...
cwg Posted July 3, 2012 Share Posted July 3, 2012 An error occurred while processing your request. Reference #97.1fc731d0.1341332857.1732d31 Link to comment Share on other sites More sharing options...
SpamCop 98 Posted July 3, 2012 Share Posted July 3, 2012 Just reported ~30 via VER, looks like problems are resolved for now. Link to comment Share on other sites More sharing options...
efa Posted July 3, 2012 Share Posted July 3, 2012 the trouble happen to free user accounts, or to payd accounts too? Link to comment Share on other sites More sharing options...
C2H5OH Posted July 3, 2012 Share Posted July 3, 2012 Not tempting providence, but all seems fixed again here.... Can anyone tell us what the problem/fix was? Damn! why did I open my big mouth? Back to huge delays and timeouts :-( Link to comment Share on other sites More sharing options...
Ex_Brit Posted July 3, 2012 Share Posted July 3, 2012 the trouble happen to free user accounts, or to payd accounts too? Appears to be both. Damn! why did I open my big mouth? Back to huge delays and timeouts :-( As stated much, much earlier, it appears to be up and down. Seems to be taking a long time to fix. Link to comment Share on other sites More sharing options...
hok Posted July 3, 2012 Share Posted July 3, 2012 Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.c4a0adc6.1341337749.5434b198 Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.1fa32ed0.1341338309.1914acc4 Link to comment Share on other sites More sharing options...
WVNicholson Posted July 3, 2012 Share Posted July 3, 2012 Now I seem to have a new problem. The reporting page hung for a rather long time and instead of giving a gateway timeout, I got this instead: Parsing header: got sigalarm, taking too long to process, aborted. Perhaps you can wait a few minutes and reload? William Link to comment Share on other sites More sharing options...
StevieT123 Posted July 3, 2012 Share Posted July 3, 2012 Been failing off & on for a week now, today has been exceptionally bad An error occurred while processing your request. Reference #97.7d4f32d0.1341350592.6bdf5c2 Link to comment Share on other sites More sharing options...
cwg Posted July 3, 2012 Share Posted July 3, 2012 I got this feeling we're looking at a typo in a scheduled maintenance command in which something that's supposed to be running on, say, a weekly basis, is running hourly? Which would explain the on again, off again, ability to run the parser without delay. Link to comment Share on other sites More sharing options...
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