Richard W 0 Posted July 12, 2012 Cisco recognizes the performance issues many users of SpamCop.net have been experiencing, and would like to apologize to the community for the service delays. Over the past week our researchers have been actively monitoring increased global spam volumes caused by heightened botnet activity. Our investigations have revealed this as a global event not specific to SpamCop. In the past, the service has successfully processed higher volumes of spam, but our team has identified performance issues within our infrastructure. SpamCop remains an important part of our technology, and Cisco is working diligently to restore SpamCop to its previous service levels. Even as we continue the investigation, the spam and botnet data collected from SpamCop is improving Cisco’s industry-leading anti-spam solution for our customers. To show appreciation to the SpamCop community, Cisco is offering $15 worth of fuel to all registered users of the SpamCop spam reporting service. Registered users will receive an email notification within 3-5 days with further instructions and details on the credit. Cisco remains committed to the community and we acknowledge their contributions are integral in the continuing fight against spam. We remain a committed partner to the cause. Again, we apologize for the intermittent delays, and as our investigation continues, we will provide regular updates to the SpamCop community. Share this post Link to post Share on other sites
Lking 0 Posted July 12, 2012 Thanks for the status update Share this post Link to post Share on other sites
techie 0 Posted July 30, 2014 What is the status of this? I have seen no email from Spamcop regarding the credit mentioned above. Share this post Link to post Share on other sites
turetzsr 0 Posted July 30, 2014 Hi, techie, ...From what I can remember (noting that I have trouble remembering things from two hours ago, much less two years ago! <g>), I did not receive an e-mail, either. However, when I populate the spam submission form and click the "Process spam" button on http://www.spamcop.net/, the parse page shows the message "Welcome, Steve T. You have 14.9M bytes available." Since I have never purchased fuel, that I have any reflects the promised $15 credit. Share this post Link to post Share on other sites
lisati 0 Posted July 31, 2014 Come to think of it, I remember getting the equivalent of $15 credit, which has now been used. Much appreciated. Share this post Link to post Share on other sites
g4mby 0 Posted July 31, 2014 (edited) What is the status of this? I have seen no email from Spamcop regarding the credit mentioned above. Here's my email, received just over two years ago deputies[at]admin.spamcop.net via srs-forwarder.mxes.net 18/07/2012 Dear SpamCop.net user, Last week, Cisco committed to providing $15 worth of fuel to our dedicated users. We are pleased to announce every active user's* SpamCop.net account has been refueled with $15 in appreciation of your patience with recent performance issues. Please contact deputies[at]admin.spamcop.net if you do not see the fuel credit in your account within 3-5 business days. Thank you for your continued partnership in the fight against spam. Thank you, SpamCop.net Team *Any SpamCop.net user who has an active account and submitted spam in the last 6 months. Edited July 31, 2014 by g4mby Share this post Link to post Share on other sites
techie 0 Posted August 2, 2014 Here's my email, received just over two years ago Yep.. I found that one in my archives.. This time around, I have seen no such email, nor have I seen the credit applied to my account. Share this post Link to post Share on other sites
turetzsr 0 Posted August 2, 2014 <snip> This time around, I have seen no such email, nor have I seen the credit applied to my account. ...That's because there was only the one (two years ago). Share this post Link to post Share on other sites
techie 0 Posted August 2, 2014 ...That's because there was only the one (two years ago). Facepalm.. I can't believe that I didn't notice the 2012 date before.. Several coincidences lined up.. I noticed it pinned at the top of the forum, immediately after I had noted spamcop performance issues, and the date (aside from the year) matched.. Shows how rarely I browse the forum.. It also shows that somebody should clean up the pinned topics.. Share this post Link to post Share on other sites
lisati 0 Posted August 2, 2014 Facepalm.. I can't believe that I didn't notice the 2012 date before.. I didn't notice at first either. Share this post Link to post Share on other sites
Farelf 0 Posted August 2, 2014 ... It also shows that somebody should clean up the pinned topics.. Flippin' slave-driver - OK, unpinned then. Not aware there have been any generalised, conspicuous or long-running reporting system issues lately though? Share this post Link to post Share on other sites