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ollieparker

Unable to forward any spam emails to SpamCop

3 posts in this topic

I've just signed up to SpamCop and I've been trying to forward my spam emails over to the reporting email address that I've been supplied; however, whenever I forward an email I get a response with the subject as "[spamCop] Errors encountered" and it basically says the following:

"SpamCop encountered errors while saving spam for processing:

SpamCop could not find your spam message in this email:"

Does anyone know what this means and how I can get around it?

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The error email tells the tale. It shows you exactly what you submitted.

The reason you get an error message is because the full headers were not present in the spam you submitted. SpamCop needs to see the entire path the message took on its way to you so it can track the spam back to the source.

If your mail client supports it, using the "Forward as attachment" function to send the spam as an email attachment to your 'submit' address is the best way.

SpamCop is looking for the full headers in one contiguous block of text that shows all the "Received" lines, followed by a blank line, which signals the end of the headers, and then followed by the body text of the spam. The parse won't accept headers if there is no body text with them.

- Don D'Minion - SpamCop Admin -

service[at]admin.spamcop.net

.

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Hi, ollieparker,

...Fortunately (or unfortunately, depending on how you look at it), there are a large number of posts about this same error message. You can find them by going to the top of almost any SpamCop Forum page, entering the significant part of the error message ("SpamCop could not find your spam message in this email") within quotes into the text box that appears between the white "button" labeled "Search for -->" and the blue button labeled "GO," pressing either of those buttons and perusing the list of topics and reading those that look most promising. Some of the most frequent reasons for the error message are:

  • As pointed out by Don, the spam was not submitted as an attachment.
  • As pointed out by Don, there is no spam body content.
  • As [implicitly] pointed out by Don, the spam internet headers have been mangled, either by the reporter or by the e-mail client software or the e-mail server software.

...Good luck!

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